Holiday Inn Resort Batam, an IHG Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sekupang
Holiday Inn Resort Batam, an IHG Hotel
Waterfront City, Tanjung Riau, Sekupang Batam, Riau Islands 29422, Indonesia
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Located in Batam, Holiday Inn Resort Batam, an IHG Hotel is connected to the convention center, within a 15-minute drive of Masjid Sultan Mahmud Riayat Syah and Sekupang Ferry Terminal. This 4-star resort is 12.3 mi (19.8 km) from Batam Centre Ferry Terminal and 9.5 mi (15.4 km) from Grand Batam Mall.Show More
We Price Match
4.1/5Very Good·Service: 4.4
70% Recommended
All 53 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceTennis CourtBilliards RoomTable Tennis Room
All Amenities
Surroundings
Airport: Hang Nadim Airport
(30.9 km)
Landmarks: Masjid Sultan Mahmud Riayat Syah
(2.7 km)
Landmarks: Mata Kucing Jungle Tour and Mini Zoo
(4.3 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
One Bedroom Twin Suite-Non-Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Toothbrush
Private Toilet
Check Availability
11
One Bedroom Twin Suite-Smoking
2 Single bed
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
Toothbrush
Private Toilet
Check Availability
6
1 Queen 2 Single 2 Bedroom Suite Kitchen
2 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Toothbrush
Check Availability
1 Queen 4 Single 3 Bedroom Suite
4 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Toothbrush
Check Availability
13
Two Bedroom Suite Non smoking
1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Toothbrush
Check Availability
13
1 King Bed Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Toothbrush
Private Toilet
Check Availability
12
Double Room Smoking
1 Queen bed
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
Toothbrush
Private Toilet
Check Availability
14
Double Room Non smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Toothbrush
Private Toilet
Check Availability
11
One Bedroom Queen Suite Smoking
1 Queen bed
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
Toothbrush
Private Toilet
Check Availability
15
One Bedroom Queen Suite Non smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Toothbrush
Private Toilet
Check Availability
6
One Bedroom Queen Suite
1 Queen bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
4
Two Bedroom Kid Suite
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
1
1 King 2 Queen 2 Single 4 Bedroom Suite
2 Single bed and 2 Queen bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Toothbrush
Private Toilet
Check Availability
8
1 Queen 2 Sgl 2 Bedroom Suite Smoking
2 Queen bed and 2 Single bed
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
TV
Toothbrush
Check Availability
13
Standard Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Toothbrush
Private Toilet
Check Availability
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Guest Reviews(53)
4.1/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.2
- Location3.6
- Service4.4
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests enjoy spacious rooms with big balconies, air conditioning, and fantastic views, complemented by fluffy pillows for a comfortable sleep. The staff provides exceptional service and offers complimentary shuttles, ensuring a stay suited for families and couples.
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Helpful
Not helpful
W@h
April 14, 2024
We have enjoyed during our stay (2N3D)
Especially , my daugher enjoyed so much because of kids activities room. It makes her happiness .
Thank you all the staff for your good service with smile
We'll miss you ...
Anthony
April 7, 2024
A few comments.
1) I booked the hotel through Trip.com and was told during check-in that I cannot enjoyed the points reward since it is booked via 3rd party instead of direct booking through hotel.
2) Provide hourly shuttle service to nearest ferry terminal (Sekupang terminal) and 1 trip at 10am to Grand Batam Mall. No service provide to Batam Centre ferry terminal.
3) No comments about the food as breakfast was not included unless I walk-in for it and have to pay at counter.
4) Room key was not working initially when check in and was told because I put next to my mobile phone and have to go back to front desk and get it change. Why was this not upfront alert to customer?
5) Gym threadmill was not working well during jogging and was not change or repair and dont instruction to inform not to use that threadmill.
6) While I was shaving in my bathroom, one of the housekeeper walk into my room without me knowing. Why is that so? He assumed I already check out?? Although he did shout 'housekeeping' but I was in the bathroom and cannot heard anything from inside.
7) Overall, the facilities look run down and old, no USB port for charging which clearly state that the hotel is very old.
Overall facilities
Overall need lots of improvement on refurbishment, shuttle service and manner of service to enter the room without acknowledgement.
Anonymous User
March 31, 2024
Let's talk about the disadvantages first: the hotel facilities are relatively old, the room door does not lock automatically, and the staff was called to fix it; the water in the bathtub was dirty, so I didn't dare let the children soak in it; the hygiene conditions were not very good, and the bath towels and curtains were stained; the air conditioner in the master bedroom automatically turned off for two nights, and I was woken up by the heat and did not sleep well.
Then the advantages: the staff is very nice, the service is very good, the four restaurants are delicious, there are many entertainment facilities in the hotel, and you can have fun just soaking in the hotel, and the spa is highly praised!
Original TextTranslation provided by Google
TanXavier
March 18, 2024
Good place for family with kids. Location is far from the batam city center. Jetty is not the usual batam city centre. Room is spacious.
引吭高歌
March 10, 2024
A very pleasant travel experience. Everyone is greeted with a smile, there is a free minibus to pick up and drop off from the pier, and there is also a free shuttle to the city center mall on weekends.
There are four restaurants in the resort, swimming pools, gyms, sports rooms, tennis courts, etc.
Original TextTranslation provided by Google
Rahmat Han
March 3, 2024
Brought my whole family to stay in this hotel, my second time and their first. Still the kids are spending more time and enjoyed using the kids play pool and water playground. The staff are very friendly and assisted us in our requested.Doo include The Tea Tree Spa is a must for a good relax treatment for a quite family trip.
YoYo
February 18, 2024
服務優良、裝修及設施老舊，位置偏遠。
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Brian Low Yun Keong
February 16, 2024
Fantastic place to stay and very comfortable very clean great for families and couples
Ah Taw
January 13, 2024
Just a bit far from central , other than that fantastic.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | IDR 157,300 (approx. CAD 13.26) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1999
- Number of Rooms: 275
Located in Batam, Holiday Inn Resort Batam, an IHG Hotel is connected to the convention center, within a 15-minute drive of Masjid Sultan Mahmud Riayat Syah and Sekupang Ferry Terminal. This 4-star resort is 12.3 mi (19.8 km) from Batam Centre Ferry Terminal and 9.5 mi (15.4 km) from Grand Batam Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a waterslide, and an outdoor tennis court. This resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Batam? This resort has 13563 square feet (1260 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 275 individually furnished guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a waterslide, and an outdoor tennis court. This resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Batam? This resort has 13563 square feet (1260 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 275 individually furnished guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Pool
Children's Playground
Water Slide
Kids' Club
KTV
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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