Verified traveler
May 29, 2021
When I arrived at the motel there was a dead moth on the carpet, the sheets were stiff and dirty, the carpet was crunchy and unclean, and live moths flew around the room. A half hour after I was there, a seemingly poisonous small black spider scurried across the carpet and I had to kill it. An hour later a poisonous wolf spider appeared at the head of my bed the size of a softball. The front desk was closed, despite claiming 24/7 service, and I did not feel safe sleeping with poisonous spiders in my room. I turned in my key and a letter explaining why I was leaving and went to find a clean room 40 minutes away. I called the motel in the morning to speak to the front desk to ask for a refund and was accosted by the manager saying I should expect spiders and moths to be in my room and that she would not give me a refund. I asked for the owner, but she hung up on me and wouldn't answer my calls after that. I spoke with ******* who called the motel and got the same response that I did. I have yet to hear from the motel owner.