Hotels Near Tentrem On Ice in Semarang

Insight room was different from the picture given on agoda, booking.com, traveloka even on their official website. Bed linen, pillow, towels got stain and the colour a bit yellowish. On their wall got a few of pencil sketched. And that make the room even look dirtier and dumped. The main thing was the bathroom. In the morning the water were so dirty, they said they were doing some repair to the water valve. And you guest what, they doing it in the morning where all the guests already wake up and need to use the toilet and we found out that the water was DIRTY with all the sands and the colour were brownish, then out of sudden the water heater also down. And the jackpot was, the water STOP running to all the rooms. THIS WAS PERFECT 😏 We already called 3 times and asked, and they only said wait for a while and keep on the water to flush away all the dirts. With out any other solutions. And that happens for almost 3 hours. They perfectly ruined our holiday with this Issue. We ask for extra towel, fyi, they only give 2 towels per room. We have 3 Children, so we asked for extra towel. We never got any problem on this even on budget hotel or at 4 or 5 Stars hotels before, You know what? After they give extra 2 towels, they asked for the existing 2 towels thats already in the room to be returned to them. We have explained to the house keeping that we have 3 kids, and of course 2 towels will not be enough (fyi, the towel is a bit thin, dont expect a furry thick towel like at other 4 or 5 starts hotel) What a silly service. Dont mention about the extra room key, they only gave us 1 room key, so we asked for 1 extra. You know what they said? We have not enough room key, so no more extra. It was a TOTAL DISAPPOINTMENT staying 1 night on 31st dec to 1st of Jan 2023 at LK Pandanaran Semarang. They charged almost 3times from their normal rate and this is what we got. We dont mind if you marked up your price almost 3times, specially during peak season, BUT PLEASE before doing that, improve your service, add more capable and professional labour to balance up with your price. Not mention about LK Simpang Lima Semarang. At their lobby, there was a water leakage, not sure why they havent done any repairing. Thats make us think that they all the SAME, at all LK Hotel Chains at semarang. But we would like to compliments the security outside the lobby area, he was very helpful, and genuinely helped us and give solutions when there were no more parking lot.

The standard room is very small, barely place to walk to the other side of the bed. But we keep coming bed because we feel comfortable every time we stay here with reasonable price. They also have 24 hours gym, and have billiard table, free tea and coffee at the lobby, located in DP Mall, so its very easy to buy things or grab a food. Use mobile apps to unlock the door to the room, so it's easier, no need to find access card whenever want to go to the room

The room is very nice although quite small. I went with my family of three and asked for one extra towel & toothbrush but not given because of the hotel policy. It would be nice if we could have one because we only have 1 child. I recommend the hotel to relax this policy and would consider giving 5 stars. The staffs are very friendly and the breakfast is recommended for everyone to try.

Good value for money. I booked 3 rooms. One of the non-smoking room smells like smoke, but the hotel switched it with another room, so problem was resolved pretty quickly. The hotel has sufficient selection of the ala carte food menu, it was freshly made therefor it tooks sometime. Great service 10/10 everyone was very friendly and helpful. Hotel has a small swimming pool, located outdoor with shades, next to the restaurant. Perfecr for family with small kids

Comfortable enough just for few nights stay after busy hours during the day, not for staycation. It's a very tiny room but enough to rest.

I recommended This hotel all services facilities is cleaned and tidy so Excellent

comfortable,especially the bathroom is spacious and clean,but the check out and check in time waits a bit long yes,the location is a bit far from the 5th intersection,the room smells good and clean

Strategic hotel with comfortable location in the middle of the city, Lamar is quite clean, unfortunately the noise from outside enters the room so it disturbs you when resting. got a room with a leaking shower

Tidy and clean, spacious, nice decoration and design. The size of the twin bed is quite large. It would be nice if there is a swimming pool or cafe. Definitely will be back again if we need to stay in Semarang for a while.

Book Aruss Hotel just for 1 night, only for transit so my hubby can rest and have a shorter drive back home (to Jakarta). Surprisingly, we really love our stay, the staffs are amazingly nice & helpful. The check in process was fast & smooth, they offered us welcome drinks on the rooftop on 11th floor, it was really nice. For 4 star hotel the room is nice and clean, have nothing to complain about. They also offered large varieties of breakfast, includes with the kids corner area which serves kids friendly meals. Really enjoy our stay in Aruss Hotel & will definitely come back again.