Hotel Kapalai Semporna Reviews

The newest large hotel in Senbonna is also clean and clean. Overall, it feels good.

I'm very pleased with the room cleanliness and very spacious as well. The style of the room is abit old, but has all the things you need. The staffs were friendly but they need more trainings. The breakfast is not awefull, but very basic and simple, a bit plain actually. Lastly, I think it is overpriced when the hotel only have cafe.

Staff at front desk not typical as it supposed to be at hotel hotel. May be need to train them more. Room is clean Toilet is clean Breakfast choices not much. Biasa jerr

Good！

They seems do not respect client pay extra money to order the high floor ocean view room. I booked the high floor, ocean view room, however the front desk had us a low floor (4th floor) and told us that is what we ordered. I insist to change the room and they asked us to move to 10th floor and told us this room is new, has none stay before and there is no other clients in this floor. However in the morning when we got up, half of the room in 10th floor have occupied. I do not understand why the hotel people lied as that. Overall the view is great in the room.

good！

Please avoid it!! The decoration was just completed this year. The decoration smell that hit me when I walked in must have exceeded the standard for formaldehyde. I had a headache every day after staying for three days. Hygiene: Very poor. There are black marks on the pillow, as shown in the picture. It is really disgusting. Room: The shading effect is very poor. Value for money: I booked 1900 for three days. The value for money is extremely low. It is a loss if it exceeds 300 per night. Geographical location: Very inconvenient!!! The most worthy of complaints is the geographical location. It looks far away from the pier in the town, but there is actually traffic jam every day. It is difficult to get a taxi to the pier to jump to the island in the morning. I was almost late. Although there are shuttle buses, the limitations are also very large and there is traffic jam every day. It is more recommended to stay in the town, where you can walk to the pier. In short, booking this hotel is the biggest mistake of this trip to Semporna!!! It made my whole trip very unhappy. I would like to help one person if I can. Don't book this hotel.

Kapalai Hotel is a better hotel in Semporna. The front desk is warm and thoughtful, the room is clean and tidy, the breakfast is rich and nutritious, all the service staff are very enthusiastic, there is a Chinese-speaking guy at the front desk, and the hotel has a shuttle bus to the pier every morning

We were assigned to the 8th floor, which has windows. It is large and well-lit. Hotel supplies are available. The shower water is quite large, and there are 2 bottles of water every day. There are Chinese-speaking staff at the front desk. It is currently the tallest hotel. The environment is quite clean. It takes more than 20 minutes to walk to the pier, and a few minutes by taxi. There is a small night market and bakery next to it. There are supermarkets and some restaurants in front of the door. There are free shuttles to the pier and town center in the morning, but not many. There is a pick-up when you return. But pay attention to the time. The hotel requires a deposit of 300 RMB. The only bad thing is that the windows are not well sealed. There are people working outside at 8 or 9 in the morning, and it is a little bit super.

The room is large, the sanitary environment is also very good, there are many rooms, very suitable for travel and living, There are special seafood restaurants, Chinese food and hot pot food nearby, there are drug stores and convenience stores. It is 2.6 kilometers away from the pier and only 2 kilometers away from Tawau Airport. It is convenient for travel and relatively quiet.

Facilities: The room is well-equipped to meet the needs of traveling and living, especially the water pressure and hot water are very good. It is very important to take a comfortable bath after playing tired every day‼ ️ The whole environment is relatively clean and hotel-style However, the road to the hotel is very dark, and a few solar lights should be installed to illuminate the road There are some types of breakfast, but the Malay cuisine is difficult for people in Shunde, Guangdong to accept, but it is still clean and hygienic The long-haired lady who does the pier route in the lobby will answer any questions and speak Chinese. Whether you do business with her or not, she will explain patiently and carefully! It is worth praising There is a small night market downstairs There are also many restaurants and teas, as well as a relatively high-quality convenience store

The room is much smaller than the king-size bed and has no balcony. There are many sharp corners in the room facilities that can be improved: sink, bedside table, standard room bedside table is easy to hit the arm Door: The room door has no peephole Linen: Linen towels are missing, there is a step difference between the bathroom and the room, be careful, my family slipped and fell, and we went to a nearby clinic. When we left the hotel, we found that the dirty linens were thrown directly on the ground. It is recommended to bring disposables Service: The front desk and the team are quite enthusiastic. There is a fixed time for the shuttle bus to the pier when staying in the hotel Meal: Breakfast is average, not many varieties, five to six kinds, three kinds of drinks, self-service, No. 10 seafood downstairs, personal recommendation, tastes good, the price is OK Overall recommendation, it is a newly opened hotel in the town, better than domestic express

The room is very new, and the restaurant opposite downstairs is very good. The local night market in the evening, the best Malay food of this trip! I waited in line for a long time. It's a new hotel, I hope it can be maintained. The Malay band in the evening will sing one or two Chinese songs, so good!

I booked too late, and couldn't book Xijing in town, so I had to choose this one. The hotel itself is OK, there is a shuttle bus to the pier every day, but it's still not very convenient to eat and buy durian. There is no Chinese front desk, the breakfast is not delicious, the balcony view is OK, there is a night market for locals downstairs which is quite fun