Hotel Fine Jeju

The bed was really comfortable, probably the best I slept in at hotels in Korea, the room was spacious, very clean, and the couples tub was really nice. Breakfast was good and definitely worth it if you prepay, or even if you don’t.

The room and the property are very nice, the location is ok for some attractions, although a little far from most of the bars and restaurants. The service at this hotel is bizarre. They are incredibly strict about the check in and check out time, and quite rude, they welcome you with a very passive aggressive rules document which threatens several ways you can be fined or kicked out of the hotel, the bar/restaurant was closed 'forever' I was told, the elevator and corridors constantly have a smell like someone has farted in them. The breakfast food is poor, unseasoned and flavourless, even the butter is unsalted, poor selection, you have to compete with the staff for the best bits of the food as they eat in the restaurant at the same time and don't restock items, although they claim to do breakfast until 10 with last entry at 930, they tidy up around you at like 915 without asking if you're finished, and seem to expect you to clear your own table. If you put do not disturb in the morning they don't come clean later but just leave a carrier bag of towels outside, if you use they glassware in the room they don't clean it at all or replace it. Overall a very strange experience, maybe it's a cultural thing but from a western perspective this hotel has some of the worst service I've ever experienced, and I found it quite unwelcoming. For the money you'd be better off booking something from an American chain or similar.