The Shilla Jeju

環境怡人，衞生和床品都很棒。想放鬆休息式度假就住西歸浦吧。

직원분들도 친절하시고, 시설은 오래되어서 낡았지만 청결하고 깔끔했습니다. 조식을 이용하기도 편했고, 음식도 맛있었어요~

일단 산책로가 너무 좋아요.풀이 보이는 뷰라서 아침이나 밤에 부를 보면 필리핀에 온것같은 생각이들더라구요.물론 가격은 좀 나가지만 ㅎㅎ이국적이기도 하고 한국적이기도해서 좋았어요.그리고 어른풀에서 보이는 뷰는 정말..미쳤습니다

호텔 명성에 걸밎는 서비스가 아주 훌륭하네요. 체크인부터 머무는 동안 이주 편안했습니다. 키즈 프로그램이 다양해서 3일이 전혀 지루하지 않았네요.

항상 친절한 직원들과 깨끗한 시설들 너무 좋았습니다.

좋은추억남기고갑니다

I have never seen such an excessive front desk! Discrimination, full of discrimination! We traveled with two children, but my husband and the children arrived a day early. We booked a package for two adults and one child on Ctrip. I arrived at 11:30 pm the next day and checked in honestly. The front desk had a poker face with no expression. The only thing he cared about was that he would definitely ask me to pay for the extra accommodation fees for two children. I showed the Ctrip booking confirmation form for two adults and one child, and immediately agreed that I would pay for one extra child, but the other child was already included in the booking. The other party said: I can't understand your order in Chinese. I can't help you without English. You have to pay for two children. That's it, speechless. Later, I found a way to use the mobile phone translation software to take a photo of the Ctrip page translation picture. The other party accepted it and said: Confirm it again when the reservation department is at work tomorrow. If not, you have to pay. I didn't say much. Although it was unpleasant, it was fine to get it over with. I just wanted to go upstairs and rest. It turned out that it was not over yet! The other party continued to say expressionlessly: Please pay the deposit. My husband clearly arrived yesterday a day early and checked in. Didn't he pay? The other party said: Your husband asked too many questions and requests when checking in yesterday, so I forgot to collect it. I was really furious. Did you forget to collect it or was it because of the guest's fault? ! Are we guests or class enemies? Oh! My husband holds a non-Chinese passport. Naked discrimination! Please Ctrip seriously report to the hotel. The hotel garden and swimming pool facilities are good, but they can't make up for the disgusting feeling of being unwelcome as soon as you arrive.

The facilities are old, but the overall service is good. The prices in the hotel are still relatively expensive. The only female employee at the front desk of the swimming pool has an average attitude and is not very friendly to Chinese people.

역시 신라네요