Sollago Myeongdong Hotel & Residence

Our family had a wonderful stay at Sollago Myeongdong Hotel. The room was very spacious and perfect for a family. It had two separate rooms, each with a double bed, plus two single beds in the living room. It fit our family of five very comfortably. The unit was well equipped with a washer, smart TV, microwave, ref/freezer, and smart bidet, which made our stay easy and stress free—especially for a longer trip. The location is a big plus. The hotel is just a few minutes’ walk to the subway and bus stops (Chungmuro), making it very convenient to get around Seoul. There is also a convenience store right downstairs, and many local Korean restaurants nearby, so food was never a problem. Btw, it’s a self check-in/out hotel. Very modern indeed! Overall, this hotel is a great choice for families who want space, comfort, and easy access to transport. We would gladly stay here again.

Very small rooms which appears bigger in photos advertised. Bed sheets were dirty and although there was a washing machine, you had to get your own detergent which was not noted anywhere. Alarms could easily go off. Luggage storage was inconvenient and unfair to foreigners. It is a pay to store system in lockers in the basement while Korean speaking guests can store their luggage in the front reception. This can be seen in the note of the kyggagge storage as it is not in Korean but foreign languages. Staff was unfriendly and did not smile, they prefer us using self check in and out and appears unhappy when we approached them. I’ve stayed at many hotels, and this one in Myeongdong is the worst. Location is not great, approximately 30 minute walk to nearby station.

Location is easy to find and a lot of restaurant around the area. You should try the restaurant call Mami Restaurant where the owner served you their food with heart and absolutely delicious. We like the apartment which provide 2 bedrooms instead of housing everyone in the living room. That gives us lots of space to move about.

I stayed at this hotel in Seoul for 9 nights. While the room and location were acceptable, my experience at the hotel buffet was extremely disappointing and left a very negative impression on my overall stay. During breakfast, I personally witnessed multiple guests being treated rudely by both the buffet staff and the manager. In one instance, an elderly couple and two female friends were dining nearby, speaking English and happily sharing their travel experiences. Although they sounded excited, they were not being disruptive. However, the manager suddenly approached them and harshly told them they were “too loud.” Later, when they combined their tables so they could sit closer and talk more comfortably, the manager returned and rudely told them they were not allowed to move or separate the tables. The way this was handled felt unnecessary and very uncomfortable to watch. I also witnessed another disturbing incident involving a guest who arrived just before the buffet closing time at 9:30am. The manager repeatedly told the guest “close, close” and refused to let him enter, despite the fact that his family members were already inside dining. The guest pointed toward his family and tried to explain that he only wanted to join them briefly, but the manager rudely refused and chased him away. What made this even more confusing was that guests who arrived earlier were also forced to leave immediately at 9:30am, even if they had not finished their food. There was no flexibility, explanation, or courtesy — only abrupt and forceful instructions to leave. Unfortunately, I personally experienced unacceptable behavior as well. On another morning, I took a sunny-side-up egg from the live cooking station. The egg was placed on a small plate, and I simply transferred it onto my larger dining plate where my other food was. The chef immediately reacted very aggressively — loudly saying “NO” and repeatedly gesturing “no no no,” without any explanation. As she did not speak English, I was left confused and startled by her reaction. To avoid any issue, I carried both plates back to my table. Shortly after, a waiter approached me and firmly said that I “should bring the small plate back” and that guests are not allowed to transfer food between plates. I replied calmly that I understood, although I found the rule confusing, and thanked him. As he walked away, the waiter used the word “Shibal,” which is a very strong Korean curse word. I clearly understood what was said and informed him that I understood the meaning. He immediately walked away and later spoke to the manager while pointing in my direction. At that point, I chose not to escalate the situation further, as it was already clear that disrespectful behavior toward guests was common at the buffet. I travel frequently and fully respect house rules and cultural differences. However, there is no excuse for rude treatment, public scolding, or profanity toward guests, especially in a hotel serving international travelers. This stay could have been enjoyable given the length of my trip, but the repeated hostile and unwelcoming behavior at the buffet significantly affected my experience. I hope management seriously reviews their service standards, staff training, and communication with guests.