Sotetsu Fresa Inn Seoul Myeong-Dong

Sotetsu Fresa Inn Seoul Myeong-Dong Reviews

Sotetsu Fresa Inn Seoul Myeong-Dong

48 Myeongdong-gil, Jung-gu, Seoul, 04536, South KoreaView Hotel Details
Sotetsu Fresa Inn Seoul Myeong-Dong
Sotetsu Fresa Inn Seoul Myeong-DongSotetsu Fresa Inn Seoul Myeong-DongSotetsu Fresa Inn Seoul Myeong-Dong
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Sotetsu Fresa Inn Seoul Myeong-Dong Guest Reviews

4.5/5
Great
348 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(348)
Positive reviews(336)
Reviews with photos/video(100)
Clean and tidy(115)
Small room size(33)
Easy to get around(33)
Convenient for shopping(32)
Located downtown(14)
Many amenities(12)
Tasty coffee(7)
Friendly front desk staff(7)
Negative reviews(12)
Hope Sanctuary
Standard Twin Room Non smoking
Stayed in Sep 2024
Couples
18 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The rooms at Sutetsu Hotel are a perfect blend of style and comfort. Each room is tastefully designed with modern furnishings and thoughtful amenities. I was particularly impressed by the cleanliness and attention to detail, from the plush bedding to the well-stocked minibar. The large windows offered stunning views of the cityscape, creating a picturesque backdrop for relaxation after a day of exploration.
Response from Property: We're happy to hear that you enjoyed your stay with us! Thank you for the wonderful review. Our team takes great pride in providing a clean comfortable and welcoming environment for all our guests. We look forward to hosting you again in the future.Sotetsu Fresa Inn Seoul Myeongdong
Tsz Ching
Corner Twin Room Non Smoking(3person Occupancy)
Stayed in Aug 2024
Family
4 review
4.0/5
Very Good
Posted on Sep 4, 2024
The location is super convenient, staff are nice and friendly, especially a tall female housekeeper without glasses who responsible 9/F on 30 Aug, she is very polite and always wear a smile on face. We booked 4 nights from 29/8 - 2/9, stayed in the room in 9/F for the first night, the room was very clean. However, some hardware have problem, such as hard to turn on water tap and the electronic connection of the washlet, so that we requested for a room change after the first night. For the next three nights, we stayed in the room in 11/F. I found a rubbish under the bed once I entered the room (see picture 3). But we don’t want to do the room change again so we didn’t report this to the front desk. However, the air con in this room turned off suddenly during the night time that I was awake for a few times a night due to sweating and need to adjust the air con in the midnight. That’s affected my sleeping quality. I’m not sure if only this room’s air con likes this coz I didnt experience this in the room on the 9/F. Overall, I think the location and staff are very good. However, some housekeepers should be aware on the cleanliness more in the rooms and the housekeeping supervisors (if any) should check the room more carefully before letting guests enter the room.
Response from Property: Thank you for taking the time to share your feedback about your recent stay. We’re pleased to hear that you found our location convenient and our staff, especially the housekeeper on the 9th floor, friendly and polite.We apologize for the issues you encountered during your stay. We strive to maintain high standards of cleanliness and comfort, and we regret that some aspects of your experience did not meet these standards.Regarding the item you found under the bed, please note that it is not trash but a pest control trap used to maintain a clean and pest-free environment. We are committed to ensuring that our rooms are thoroughly cleaned and checked before guests arrive, and we regret any inconvenience this may have caused.We also apologize for the air conditioning issue you experienced in the 11th-floor room. We will investigate this matter to ensure that our air conditioning systems function properly and provide a comfortable environment for all our guests.Thank you again for your valuable feedback. We will take your comments into consideration to improve our services and ensure a better experience for future guests. Best regards Sotetsu Fresa Inn Seoul Myeong-dong
rex rabbi jude tayco
Standard Twin Room Non smoking
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
hotel sit conveniently in the Myeongdong Streetshop area. 👍👍👍
Response from Property: Dear, value guest.Thank you very much for your kind and valuable feedback and compliments on the location of our hotel.We hope for there to be another chance to greet you.Best regardsSotetsu Fresa Inn Seoul Myeong-dong
Guest User
Superior Double Room Non smoking
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Great hotel, located in the heart of Myeongdong. The staff is very helpful and solves everything. I recommend it to everyone and will come back here more than once.
Response from Property: We would like to appreciate you have left valuable feedback for our hotel on behalf of all our team during your stay with us here. Thank you for special comment at hotel. We will keep committing all our efforts to enhance to be better such as service so that our valuable guest can feel very comfortable and happy. We would like to appreciate if you contact us for further assistance.
Anonymous User
Standard Double Room Non smoking
Stayed in Apr 2024
Couples
16 review
4.5/5
Great
Posted on Apr 23, 2024
Overall is good. Currently only 1 laundry machine and dryer. Could consider adding more to save waiting time. Thank you.
Response from Property: Thank you for visiting our hotel out of the various possible choices in Myeongdong.Your kind and valuable feedback is very much appreciated.Thank you very much for your compliments, and we will always strive to provide the best service for our guests. You can rent a humidifier at the front desk, so please contact the front desk for your next visit.Thank you again and I look forward to your next visit soon.Sotetsu Fresa Inn Seoul Myeong-dong
Guest User
Superior Twin Room Non smoking
Stayed in Oct 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Oct 21, 2024
Hotel room is clean and located in the middle of Myeongdong. The room is a bit on the small side though.
Response from Property: Thank you so much for your review of our hotel. We are glad to hear that you were satisfied with the location of our hotel. It's something our staff takes great pride in so we value your feedback. We hope you will visit us again.Sotetsu Fresa Inn Seoul Myeong-dong
Kara
Standard Double Room Non smoking
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
I prefer to stay her whenever I’m in this area. Lots of people and things to do this area never sleeps so if that’s your thing you’ve found the right spot.
Response from Property: Dear KaraThank you very much for your kind and valuable feedback and compliments on the location of our hotel.We hope for there to be another chance to greet you.Best regardsSotetsu Fresa Inn Seoul Myeong-dong
Anonymous User
Standard Double Room Non smoking
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Perfect location. Located in the heart of Myeongdong shopping area. Few steps away from Olive Young and Daiso.
Response from Property: Thank you so much for your review of our hotel. We are glad to hear that you were satisfied with the location of our hotel. It's something our staff takes great pride in so we value your feedback. We hope you will visit us again.Sotetsu Fresa Inn Seoul Myeong-dong
shtmpearl
Superior Twin Room Non smoking
Stayed in Aug 2024
Family
49 review
4.7/5
Amazing
Posted on Aug 11, 2024
Booked this for family. Great location and pretty nice service. Simple and friendly staff. Coffee machines are available in the lobby with an ice machine. I think if there is an option for hot water for tea will be great!
Response from Property: Dear Valued Guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Seoul The fact that you choose the hotel is an honor to us. We are really pleased to hear that you enjoyed your stayYour praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.Sotetsu Presain Seoul Myeongdong Front Desk
Guest User
Standard Double Room Non smoking
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The hotel is really nice, especially front desk workers, always so kind and willing to help, location was also very comfortable, you can go anywhere and everything is really close
Response from Property: Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.
ching
Superior Double Room Non smoking
Stayed in Jul 2024
Couples
10 review
4.5/5
Great
Posted on Jul 31, 2024
Location very convenient but it could be noisy, coz it right next to the shopping street with loud music.
Response from Property: We sincerely apologize any inconveniences in our hotel. We fully understood that you were unsatisfied the soundproofing. We are absolutely going to share this problem with the related department. Please understand that we will try to our best to minimize the inconveniences. Once again we sincerely apologize for any inconveniences caused and your kind understanding will be very much appreciated in advance.
Guest User
Superior Double Room Non smoking
Stayed in Jun 2024
Solo travelers
18 review
4.0/5
Very Good
Posted on Jun 19, 2024
Very good for the price - yes the room is small, but I was alone, so that worked. With a partner/significant other this could be actually nice - but would be far too small if that was not the case. I thought it was comfortable and cozy after a long day of travel. I'm probably too old for this neighborhood, however. Fine for one night.
Response from Property: Dear valued guest,Thank you for your stay and for taking your time to write such reviews on our hotel. We are glad that you seem to have enjoyed your time here. We look foward to greeting you again in a future stay if possible.Best regards,Sotetsu fresainn Myeong-dong, front desk
-aLvIn-
Superior Twin Room Non smoking
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Hotel is located in the heart of Myeong-Dong. Great location just that the room is small.
Response from Property: Dear valued guest,Thank you for your valuable feedback at our hotel.Our hotel offers different types of guest rooms, with varying sizes. If you have a chance to stay at our hotel next time, we will do our best to improve our services to make your stay more comfortable and pleasant at all times.We look forward to seeing you again.Thank you very much.Sotetsu FresaInn Seoul Myeong-dong
Anonymous User
Standard Twin Room Non smoking
Stayed in Nov 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 21, 2023
Recommended by a friend, i booked this hotel for my last night in Seoul after a couple days of business trip, located in the bustling myeongdong shopping street, all the shops and street vendors right in front of you, the room was clean, check in process easy, check in time is 15:00 but you can keep your luggages while waiting, small room similar like ones in Japan, but quite cozy bed, amenities are okay, and they have bidet (important🤭), free coffee and microwave available at the lobby, for the price, maybe you can get bigger room in other distant hotel, but for me i’m up for it’s location
Response from Property: Dear Valued Guest,Thank you so much for your kind valuable feedback after staying at our hotel and for praising our hotel location.we are always striving on providing the best service for our guests. Thank you again and We are look forward to your next visit soon.Best regards,Sotetsu Fresa Inn Seoul Myeong-dong
Anonymous User
Superior Twin Room Non smoking
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Located right in the middle of Myeong-dong Street, super convenient. Diagonal to the mega Olive Young shop. Room is clean but small, no wardrobe. Hv bathtub, heater and aircon. Cannot open the windows as the smell of bbq is too overwhelming. Standard amenities provided including 2 types of bath salt. Highly recommended!
Response from Property: Dear Valued Guest,Thank you so much for your kind valuable feedback after staying at our hotel and for praising our hotel location.we are always striving on providing the best service for our guests. Thank you again and We are look forward to your next visit soon.Best regards,Sotetsu Fresa Inn Seoul Myeong-dong