Ramada Hotel & Suites by Wyndham Seoul Namdaemun

Ramada Hotel & Suites by Wyndham Seoul Namdaemun Reviews

Ramada Hotel & Suites by Wyndham Seoul Namdaemun

27 Chilpae-ro, Seoul, South KoreaView Hotel Details
Ramada Hotel & Suites by Wyndham Seoul Namdaemun
Ramada Hotel & Suites by Wyndham Seoul NamdaemunRamada Hotel & Suites by Wyndham Seoul NamdaemunRamada Hotel & Suites by Wyndham Seoul Namdaemun
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Ramada Hotel & Suites by Wyndham Seoul Namdaemun Guest Reviews

4/5
Very Good
138 review
Verified reviews
Location4.4
Amenities3.7
Service3.9
Cleanliness3.9
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All Reviews(138)
Positive reviews(120)
Reviews with photos/video(19)
Awesome stay(39)
Convenient location(14)
Delicious breakfast(11)
Large rooms(10)
Great location(9)
Strange smell in room(8)
Easy to get around(8)
Perfect for business trips(5)
Negative reviews(18)
Sharifuddin
Atrium Family Suite
Stayed in Dec 2023
Family
4 review
3.2/5
Posted on Jan 1, 2024
Hotel insisted that I must get a separate room for my 2 young children, as the max no. of people allowed for this room is 4A + 1C. Though we’re a family of 7 (5 children under 17), the hotel refused to accept that we can’t let our young children stay in a separate room on their own.
Response from Property: Dear Sharifuddin First of all, we are very sorry for the inconvenience caused during your stay.Once again, the room you reserved is for 4 adults. However, we provided an additional child for free.But unfortunately Seven people used the room with a standard number of 4 people without our permission, additional chargesWe understand how the family wants to share a room, But please understand the hotel's usage regulationFrontoffice Terry
Guest User
Deluxe Twin Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Ramada was a great place to stay. Lots of shops/places to eat and subway is in very close proximity to walk. Place was really clean and staff was very friendly. For a small fee, There is a breakfast buffet and a shuttle to the airport right at the front door.
Response from Property: Greetings from Ramada Hotel & Suites Seoul Namdaemun. Thanks very much for staying this hotel and leaving a valuable review. We'll do our best to satisfy you next time again. Thank you for everything. -Front office Owen
emma
Deluxe Double Room(Pet Room)
Stayed in Apr 2024
Couples
1 review
2.2/5
Posted on May 6, 2024
It was our last two nights stay out of 21days honeymoon so I thought I'd book us nice roomy hotel room in a prime location. Should not have done that. In trip.com deluxe double (pet friendly) was the only available deluxe double option so we booked it. When we got to the hotel reception the staff member noticed we didn't have any dogs or cats. So I told them we don't have any pets with us but booked the room anyway as it was deluxe double with big nice shower and separate toilet (at least in the photo it seemed like). I also told them I don't mind if they want to put us in a different room then the pet friendly(we have 3 cats and 2 rabbits of our own back home so whether or not it was pet friendly did not matter). We ended up assigned to a longer term residence room, as it had a fridge with separate proper freezer and a washing machine. What bugged me the most was that the shower was so tiny within a tiny bath tub and toilet was right next to the bath/shower. The photos of the deluxe room and the room we were assigned did not match so I rang the front desk and explained the situation and asked. The answer I got was simple 'the room you're in is deluxe double'. No further explanations as to why the toilet is not separate as seen in photo, why is there a bath/shower instead of a big wide shower screen or the room is different to the photo. I swear I took the photos but it's gone for some weird reason🫤 but oh boy after that the entire stay was just a disappointment. Not coming back ever. Good on those who find this hotel delightful but if things go wrong oh boy they're not willing to help.
Response from Property: Dear. emmaGreetings from Ramada Hotel & Suites Seoul Namdaemun.First of all, thanks very much for staying at this hotel and leaving a valuable review.We are truly sorry that we did not give you a satisfactory experience.You were confused because the actual structure of the room was different from the picture you saw.We're afraid but you might have seen a picture of a different room type.Anyway, We're very sorry that we couldn't satisfy you.Please visit again so that we can make up for this.Thank you for everything.-Front office Owen
Pankaj
Superior Double Room
Stayed in Nov 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Dec 1, 2023
Nice hotel near Seoul Station.
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction with staying at our hotel. we will always try to be a better hotel.Thank you.-Front Office Oscar
Guest User
Atrium Family Suite
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 17, 2024
Room is clean, modern, near hanok, good location
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction with staying at our hotel. we will always try to be a better hotel.Thank you.
Vecce Chin
Superior Double Room
Stayed in Dec 2022
Family
14 review
4.2/5
Very Good
Posted on Mar 9, 2023
Good location to namdaemun, like the apartment suite stay Hotel.
Response from Property: Thank you Vecce Chin this is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction with staying at our hotel. we will always try to be a better hotel.Thank you.- Front Office Jayden.
LSM8
Deluxe Double Room
Stayed in Nov 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Nov 9, 2023
Great location with good service. Recommended.
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction with staying at our hotel. we will always try to be a better hotel. Thank you. - Front Office Luna
Anonymous User
Superior Double Room
Stayed in Mar 2023
Couples
8 review
1.7/5
Posted on May 29, 2023
Strongly advise NOT TO STAY HERE. The photos you see are a scam. The room does not look like that at all - it is super old, rundown, dirty & smells weird too. Location seems near to Seoul Station but is pretty far (about 10-15mins walk).
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun. I'm really sorry for the inconvenience you caused while using our hotel. To prevent this from happening, we will provide you with the best service and training in the future. We will always try to be a better hotel. Thank you.- Front Office Oscar
Cooler
Superior Twin Room
Stayed in Mar 2024
Business travelers
31 review
3.2/5
Posted on Mar 14, 2024
It was reasonably good.
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel. Hope you can visit us again next time. We will always try to be a better hotel.Thank you. -Front Office Cindy
Zhuangyuting
Corner Suite
Stayed in Oct 2022
Business travelers
1 review
2.2/5
Posted on Oct 24, 2022
basic, and nothing special. Very much lack of staff. Cafe only open for few hours.
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction with staying at our hotel. we will always try to be a better hotel.Thank you.
winterthrough
Deluxe Double Room
Stayed in Oct 2022
Business travelers
1 review
4.2/5
Very Good
Posted on Oct 30, 2022
Basically good. Great location take traditional modern korean foods.
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction with staying at our hotel. we will always try to be a better hotel. Thank you.
Guest User
Superior Twin Room
Stayed in Aug 2021
Solo travelers
2 review
4.2/5
Very Good
Posted on Aug 24, 2021
I think it’s a good basic hotel at a reasonable price. I wish the breakfast buffet had more options. You pay ₩16,000 but have few options.
Response from Property: This is Ramada Hotel & Suites Seoul. Namdaemun. Thank you for leaving us a review of our hotel. I am sorry for the inconvenience caused by breakfast. We will always try to be a better hotel. Thank you.
Guest User
Superior Double Room
Stayed in Jun 2024
Family
38 review
4.2/5
Very Good
Posted on Jun 24, 2024
I made a reservation in a hurry. It was great!!! It was friendly, the room was clean, and I slept well!! I plan to visit again when I come to Yeohae nearby!!
Original TextTranslated by Google
Response from Property: Hello customer. This is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction during your stay at our hotel. We will strive to become a hotel that always improves. Thank you - Front Office Evan
Bz🍻
Superior Double Room
Stayed in Feb 2024
Business travelers
6 review
2.0/5
Posted on Feb 25, 2024
This hotel is simply amazing. It is the worst hotel among the hotels I stayed in in Korea this time. It is not as good as Ibis, and the rooms are bigger than Ibis. First of all, the furniture and facilities in the whole house are more than 30 years old. There is no smart toilet, old-fashioned bathtub, hot water shower head is not adjustable, there are too few breakfast varieties, there are no omelettes, and there is a musty smell in the corridor room, oh, even the sofa No, there were two wooden chairs. Looking at it horizontally and vertically, if the price exceeds 500, it is considered a scam, but the result is more than 1,000, which is really off the mark.
Original TextTranslated by Google
Response from Property: Hello customer. This is Ramada Hotel & Seoul Namdaemun. We are sorry for the inconvenience caused to you when checking into the hotel. Confirmed reviews left by customers. The facilities in the hotel rooms are slightly different, and there are also rooms with smart toilets or sofas. In terms of room price, like other hotels, the price on weekends is slightly more expensive and changes slightly. With the support of our customers, we will strive to become a continuously evolving hotel. Thanks. -Front Office Cindy
Guest User
Deluxe Triple Room
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 15, 2024
Overall, I was assigned to the 10th and 21st floors, which were okay, so I shared it with my kids and had a good rest. It was clean and tidy. I read a lot of compliments on the breakfast, but it was also good. That's all, I'm very satisfied. It was nice that it wasn’t far from Seoul Station. I think it would be nice to come again next time. (10th floor room & 21st floor room view photo attached)
Original TextTranslated by Google
Response from Property: Hello customer. This is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction during your stay at our hotel. We will strive to become a hotel that always improves. Thank you - Front Office Luna