Hilton Garden Inn Seoul Gangnam

服務：很細心， 環境：很乾凈 設施：該有的都有 衞生：香香的酒店，

I made a reservation on behalf of an acquaintance and received a call saying they were very satisfied. It's very convenient and nice. There are a lot of discount events, so it's great to get a discount on reservations.

一家4星酒店就算比較好了～主要衞生不錯乾淨

투베드에 욕조있는 욕실, 아이와 밥먹을수 있는 식탁까지 가족여향하기에 최고입니다. 조식도 간단하지만 깔끔해서 먹고 이동하기 좋았어요

The price is a lot more expensive than before. It's good in every way, but it leaves a lot to be desired compared to before. Breakfast is also a lot worse than before.

This is a hotel with absolutely no service. No one helped us with our luggage when we arrived at noon on the first day. We asked the front desk attendant to point to the luggage cart and let us push it in. We washed up at night and called the service desk to order some toothpaste. We made more than 20 calls but no one answered. The next day, we went shopping all day and had a facial. We were tired and went to bed early. At 12 o'clock in the night, someone kept knocking on the door. I looked through the cat's eye and saw an old man. I asked him in English if there was anything wrong. He pointed to his mobile phone, but the two girls really didn't dare to open the door! We called the front desk but no one answered. We called the three service desks on the phone in turn and even called the emergency phone several times but no one answered. Later, I saw through the cat's eye that the man stood at the door for more than ten minutes before leaving. It was so terrible that we still didn't dare to sleep. I finally contacted the hotel staff through Ctrip's online phone! I asked why someone kept knocking on our room door and she said it was their staff. She said that there was a noise of pulling the table in our room and it was too noisy. I said we had all gone to bed a long time ago. Even if there was, why didn't you call us to notify us and ask a man to come up and knock on the door? ? ? We will never choose this hotel again! Worst hotel experience ever!

I liked the friendly response.

Convenient public transportation, easy parking, good breakfast