Hotels Near Masjid Baitul Syukur in Serdang Bedagai Regency

I booked a one-night stay in a room for one person. The room had an air-con but the hotel refused to give me the remote control device to turn it on. I did not know I had to book a different room to get the air-con working. I asked them repeatedly to upgrade and pay the difference in cash but they insisted not to allow an upgrade even though I had no upgrade option available in the Trip App. They wanted me to forgo the booking I did and book a room with an air-con at full price. I refused to waste the booking I did and they insisted not to take money and upgrade my room, so I ended up staying in an extremely hot room that night, which was unusually hot compared to the temperature outside. The room was very basic despite being big. No shampoo was available in the bathroom.

Good for the journey in the office. It's quite a bit far to the sea. But this is the nearest and the hotel is okay.

Pros: close to airport free airport shuttle at certain times Large room with comfortable bed, seating, large fridge freezer, tea and coffee making facilities, air conditioning A few cafes and a small supermarket within walking distance Cons: Staff speak very little English Fitness room large and well equipped with low quality cardio equipment and weights but had to ask member of staff to switch on electricity. Also there is no air conditioning despite there being an air conditioning remote in there. Opened all the windows but it was like working out in a sauna, virtually impossible. Plus no towels or water so all the machines I used were covered in sweat. Pointless having a gym if you can’t actually use it. Plus it took some time to find as most of the staff couldn’t tell me where it was. We couldn’t take advantage of the airport shuttle as the times are limited. No shuttle after 09.00 until 12.00. We asked if the staff could order a taxi for us and they told us to use the Grab app. Taxi cost 65k. Hardly any toilet paper in room so had to ask for more which the staff didn’t understand It’s a bit of a shame as with a few tweaks and staff training this could be a great hotel