DoubleTree by Hilton Shah Alam I-City
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DoubleTree by Hilton Shah Alam I-City

No. 1 of Premium Hotels in Shah Alam
Finance Avenue, Shah Alam, Selangor 40000, Malaysia
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hotel overview picture
Last booked 2 hrs ago
Highlights
Ideal location
Lots to do
Great views
Delicious breakfast
Amenities
Golf Course
Outdoor swimming poolFree
Sauna
Spa
Massage Room
Fitness Room
Private parking
Bar
All amenities
Property Description
The DoubleTree by Hilton Shah Alam sits in the heart of bustling i-City. Business and leisure coexist, with a convention center, a shopping mall, and a 72-acre theme park all within one kilometer of the hotel.
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9.4/10
Amazing
Love it so much, i will repeat again next time when i come to icity shah alam
All 993 reviews
Surroundings
Metro: Padang Jawa
(3.8 km)
Metro: Bukit Badak
(6.0 km)
Airport: Sultan Abdul Aziz Shah Airport
(20.7 km)
Airport: Kuala Lumpur International Airport
(53.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

PRESIDENTIAL SUITE

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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11

KING DELUXE SUITE

1 King bed
43m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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10

KING GUEST ROOM

1 King bed
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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12

Twin Deluxe Room Park View

2 Single bed
32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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9

FAMILY CONNECTING ROOM

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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10

King Deluxe Room Park View

1 King bed
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
8

TWIN GUEST ROOM

2 Single bed
33m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
8

KING PREMIUM SUITE

1 King bed
54m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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4

KING ACCESSIBLE ROOM

1 King bed
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Guest Reviews

9.4/10
Amazing
993 reviews
This property hasn't received any negative reviews in the past 1 month.
  • Cleanliness9.6
  • Amenities9.3
  • Location9.3
  • Service9.4
Average for similar properties in Shah Alam
Most Mentioned
Review summary
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Service Quality: The staff is consistently praised for their friendliness and attentiveness, ensuring guests feel welcomed and special. Many reviews highlight the efficient check-in process, proactive customer service, and thoughtful gestures like welcome cookies.(based on 200 reviews)
Y‍i‍n‍g‍g‍g‍g‍.
November 18, 2025
I had an exceptional stay at this hotel! The cleanliness was top-notch, and the room design was both modern and comfortable. The staff truly stood out — their outstanding customer service made me feel genuinely welcomed. They followed up right after I checked in and remained incredibly responsive throughout my stay. One of my favourite touches was the option to choose my preferred type of pillow — such a thoughtful detail that gave me a wonderfully restful night’s sleep before a long day ahead.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 2, 2025
checkin & checkout process are smooth, the room looks spacious & very clean, i love the breakfast buffet which got many choices & delicious too♥️
b‍.‍r‍i‍t‍h‍b
November 13, 2025
i always will choose Double Tree if I stay in Shah Alam. because I like everything about it, very straight forward and cosy.
S‍h‍i‍k‍i‍n‍ ‍A‍b‍d‍u‍l‍l‍a‍h
November 28, 2025
Love it so much, i will repeat again next time when i come to icity shah alam
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 2, 2025
莎阿南最好的酒店,附近有商圈和遊樂場十分方便。酒店的早餐種類齊全比較豐富,每個人可以找到自己的口味。
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 23, 2025
Great experiences stay at your hotel. Najihah has given us a warm welcome to your hotel. From check-in to check-out, we loved the Doubletree by Hilton. Highly recommended others to try the Hilton group services.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2025
One of my choice hotels whenever there for work. Clean and comfortable room and a plus for the comforting warm cookie when checking in.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 16, 2025
An excellent 5-star stay at DoubleTree by Hilton Shah Alam i-City! From the warm welcome and signature cookies at check-in to the attentive service throughout our stay, everything was top-notch. The location is unbeatable — just a short walk to i-City Theme Park and a nearby mall, making it easy to enjoy the area’s attractions. The hotel itself is beautifully designed, clean, and very comfortable. The staff were professional, friendly, and went the extra mile to make us feel at home. Highly recommended for families, couples, or anyone looking for a memorable and relaxing stay in Shah Alam.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Multi-Function Room
2 Restaurants
Restaurant 1
Style: A la carte
Open for: Dinner
Dining options: Reservations available, Property guests only
Business hours: [Mon - Thurs,Sun] 18:30-22:00
Restaurant 2
Style: Buffet
Open for: Dinner
Business hours: [Fri - Sat] 18:30-22:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 5.00 (approx. CAD 1.69) Per entry. Limited parking spaces Reservation not possible
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
Extra cot: Free

Breakfast
StyleBuffet
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 39.00 (approx. CAD 13.13) per person
Children 13–17 years old
MYR 78.00 (approx. CAD 26.26) per person
Adult
Buffet:MYR 78.00 (approx. CAD 26.26) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2022
  • Number of Rooms: 300
Phone:+60-3-56500200
Email:Doubletreeshahalam.info@hilton.com
The DoubleTree by Hilton Shah Alam sits in the heart of bustling i-City. Business and leisure coexist, with a convention center, a shopping mall, and a 72-acre theme park all within one kilometer of the hotel.

The DoubleTree by Hilton Shah Alam features modern conveniences suited to savvy business and leisure travelers. The hotel offers 300 technologically advanced guest rooms fitted with modern amenities such as a digital key, spacious work areas, and high-speed internet access. Wireless high-speed internet access is also available in all guest rooms and public areas.

The DoubleTree by Hilton Shah Alam i-City has 5,500 square meters of pillar-free meeting rooms and banquet facilities, including a Grand Ballroom and the sophisticated multievent hall on Level 2. All of our comprehensive meeting rooms offer state-of-the-art audio-visual equipment, quality catering services, and Hilton hospitality to bring every conference reception or seminar to life.

Nearby attractions include the iconic Blue Mosque and Central i-City Mall. When it is time to unwind, visit the hotel spa or take in the sweeping views from the outdoor pool. The hotel facilities also include a well-equipped fitness room and a game room.

The hotel is located close to the prime manufacturing hub and facilities of Shah Alam such as Panasonic, Toyota, Nestle, and Pharmaniaga. It is well connected to major highways such as the Federal Highway, New Klang Valley Expressway, and West Coast Expressway. The hotel is 55 kilometers from Kuala Lumpur International Airport (KUL) and 23 kilometers from Sultan Abdul Aziz Shah Airport (SZB).

Frequently Asked Questions

What times are DoubleTree by Hilton Shah Alam I-City check-in and check-out?

DoubleTree by Hilton Shah Alam I-City check-in time is 15:00 and the check-out time is 12:00.

What is DoubleTree by Hilton Shah Alam I-City cancellation policy?

The cancellation policy for DoubleTree by Hilton Shah Alam I-City varies depending on the type of room and booking conditions.

How much does it cost to stay at DoubleTree by Hilton Shah Alam I-City?

Prices at DoubleTree by Hilton Shah Alam I-City change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from DoubleTree by Hilton Shah Alam I-City?

The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 25 mins from hotel by car (20.7 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are DoubleTree by Hilton Shah Alam I-City nearby landmarks?

DoubleTree by Hilton Shah Alam I-City locates at the center of Shah Alam. The nearby landmarks include MY-ARTelier (by MY Art Studio & i-City), and it is <100m from your search (straight-line distance).

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport21.43KM
Nearest Train StationKlang Railway Station
Distance to Train Station7KM
Nearest Metro StationPadang Jawa
Distance to Metro Station3.8KM
Average Price FromCAD203
Hotel Star Rating5