Top rated hotels in Shanghai

Crowne Plaza Shanghai Nanjing Road
4.6/58342 Reviews
People's Square Area
Great service from the start, and a special call out to commend Starry Cui who made the check in smooth and seamless. She took the effort to ease my check out too when she anticipated my short layover, and removed all the possible chargeable frills to quicken my check out the day after. Very convenient location, just around the bustling Nanjing Pedestrian Street. The only gripe is the stale cigarette smell even though it’s a non-smoking room.
Crowne Plaza Shanghai
4.7/52851 Reviews
Xujiahui District
The hotel is far from brand new but it is very well maintained. The location is superb, with lots of restaurants and cafes to explore in the area. Many of these cafes serve alcohol too, perfect for a quick drink in the evening. The hotel receptionist solved a technical issue quickly and upgraded our room to compensate for lost time.
Crowne Plaza Shanghai Xiayang Lake
4.7/52073 Reviews
Qingpu Zhujiajiao/Oriental Land
This hotel is located on the edge of Xiayang Lake, close to the lakeside hiking trail. There are many parking spaces on the ground and underground garages, and parking is very convenient. The lobby is luxurious and exquisite, with artistic decoration and a large lobby. I didn't order breakfast for the room I booked, and the front desk lady was very considerate and sent two breakfasts, which was unexpected. I can check in at 11 o'clock in the morning. After asking the front desk lady, she said that I can delay check-out until 14 o'clock, which is really good. The elevator goes up and down quickly, the room is large and spacious, and there is a balcony. Standing on the balcony, you can see Xiayang Lake and the boat-style library in the lake at a glance. The scenery is really good. The breakfast is rich and varied. You can order dishes in the room and have them delivered to the room. Those who live in executive rooms can go to the executive restaurant on the tenth floor to enjoy afternoon tea and simple dinner. The room price is cost-effective and it is a perfect experience.
Crowne Plaza Shanghai Jiading Anting
4.7/51164 Reviews
Jiading Xincheng
Service: Let’s talk about the service first. I have seen bad reviews online. I thought the service would be bad, but I didn’t expect it to be really good. The lady at the front desk and the lobby manager Xiao Wu were very enthusiastic. There were not enough supplies in the room and they were quickly provided. We have replenished the food. The chef in the western restaurant is very good. He is very diligent in replenishing the seafood. He also recommended special dishes to us. Both breakfast and dinner are good👍 Facilities: The hotel is a bit old and the facilities are not the latest, but the swimming pool is good. There is a pool that is a bit like a hot spring and very comfortable. Environment: I prefer a resort-style hotel with lawns and golf, but it seems to charge extra Hygiene: quite clean
Crowne Plaza Shanghai Fudan
4.7/51275 Reviews
Wujiaochang Commercial Area
This hotel in good location, close to Fudan University. And just by walk to go to Wujiaochang. Breakfast very delicious & have many varieties of foods. Room very spacious and comfortable bed. I can recommend this hotel for you, enjoy Shanghai & enjoy Crown Plaza - Fudan Hotel.
Crowne Plaza Shanghai Hongqiao
4.7/56545 Reviews
Hongqiao Airport/National Exhibition and Convention Center
It was a pleasure staying at this hotel. Its proximity to both the Hongqiao Airport and the Hongqiao high speed railway station makes it an easy choice. The services are the best and the people from the service desk to the maintenance crew are super friendly. When I tried to get from the hotel to the Hongqiao Airport / Railway Station, the gentleman at the concierge desk walked me personally to the basement underground connection to the airport / railway station without ever having to get above ground to fight the traffic or the ups and downs of stairs. It made the trip so easy. If you ever book a room there, be sure to call the hotel and ask them to send the map for the underground easy path. I had a hard time finding the hotel when I got there upon arrival, so be sure to get a map and use the underground path. It’s a piece of cake even with luggage.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.