Crowne Plaza Hotels & Resorts Hotels in Shanghai

Research always located in a heart of Shanghai right near the Nanjing pedestrian Street. Absolutely 10 out of 10 full location when approaching the hotel you can see that it is and obviously very old Building however it does have refurbished room so be careful which ones you book I indeed booked a refurbished room and it was quite New important to know that the rooms are quite small so if you have certain requirements for the size of the room, please take that into consideration. I would stay here again however it is not the most luxury hotel by any means the breakfast buffet is very average and located towards Chinese people and does not have many foreign options.

The hotel is far from brand new but it is very well maintained. The location is superb, with lots of restaurants and cafes to explore in the area. Many of these cafes serve alcohol too, perfect for a quick drink in the evening. The hotel receptionist solved a technical issue quickly and upgraded our room to compensate for lost time.

I have stayed at this hotel three times now and I will be booking with them again shortly. The staff there are professional, accommodating, as well as they speak English. The location is great, as the hotel is close to a big Shopping mall, restaurants, not to mention the railway station. The rooms are clean, spacious and cozy. Breakfast is good and the price is for staying is not bad.

The hotel has a good location, good service and complete facilities! Is it because of the off-season? There are not many guests staying, and the breakfast is not rich enough! The hygiene is a little lacking, and there is some dust on the hanger

I stayed at the hotel with a friend who came from afar and booked a standard room and a suite. Unexpectedly, the front desk lady said that the suite was in another building (the building number was not specified when booking the room). If you want to change to the same building, change it to a standard room. At this time, Mr. Shi at the front desk noticed my reluctance and came to help me coordinate immediately. Finally, I got what I wanted. Thank you very much for Mr. Shi's help. I will stay here again if I have the chance. The experience is very good👍

The hotel's appearance is unique, magnificent and elegant. As you enter the lobby, you will be greeted by a luxurious and warm atmosphere. The warm reception of the staff is refreshing, and their friendly smiles and professional service attitude have left a deep impression on me from the beginning. The room is spacious and bright, and the layout is exquisite and elegant. Every corner is spotless, and the bed is soft and comfortable, as if you are in the clouds. The facilities in the room are not only complete but also of high quality. The hotel's catering is unique. The breakfast is rich and varied, with fresh fruits, exquisite pastries, and steaming porridge to meet the needs of various tastes. The dishes in the Chinese restaurant are delicious and the authentic flavor is memorable. The atmosphere of the Western restaurant is romantic and elegant, and the food and environment complement each other. The leisure facilities are also very complete. The gym has advanced equipment and the swimming pool has clear water. It is a great enjoyment to be able to relax here after a busy day. Throughout the stay, the hotel's service has always been meticulous. Whether it is the patient answers at the front desk or the timely response of the room service, people feel real care.

The hotel is good overall, the room is clean and tidy, the environment is quiet and comfortable, the service is also good, the sister in the dining area is very thoughtful and considerate, and the fruit is delivered, which is very fresh

The room is fully equipped, clean and tidy, the environment is elegant and comfortable, the service is very considerate, it is comfortable to live in, and it feels so high-end, ៸៸៸៸᳐⦁⩊⦁៸៸᳐ ੭ﾞ

The room is big, but generally speaking, it is an old hotel and cannot be compared with new hotels. The breakfast has rich varieties and the stay experience is quite good. Fudan University is next to the hotel, which has a very cultural atmosphere.

It's a lovely Ski Resort, the snow world and water park are just next door. Very close to the airport but far away from rest of the main attractions. Staffs are friendly and helpful, need to give a special thanks to Jansen who helped with my check in, and prior to my check in he's been very helpful and attentive to all my questions and requests. Gary was another staff I like to give praise to. Then there's another lady but I didn't remember her name. Then there's a gentleman at the lobby, who's very professional, supportive and very patient with my broken Mandarin, who helped me ship out some of our belongings. Mr Dai (戴先生) We stayed for 3 nights, it was a one night stay and eventually we spent the whole weekend at the resort, so didn't get to see Shanghai much. My kid said the world park isn't cold but nothing much to do, mant rides and facilities are shut down (maybe bevause of winter time?) turned into 3 nights, Ski park ticket is 30%+ more expensive during the weekends. I had a terrifying experience at the help desk from the Ski park though, very unprofessional staff. Otherwise, rest are great. Love our room type, the bath tub is basically a mini spring, highly recommend to take a hot bath each night. Nice decor, clean and bright. Nice chilling lobby. Breakfast is wonderful, wide selections. Lunch set and a-la-carte menu are both ok. Dinner buffet sucks though, I will stay away from the dinner buffet if possible! Food are all dried up, crab legs is a joke, food presentation not appealing, not many options. The operations and management of the dining definitely need some work done. Only one dining place, lobby offers refreshment only. But overall, is a great hotel, friendly and supportive staffs, clean, and no smokes!!!!