Vienna International Hotel (Shanghai Pudong Airport) Reviews
Vienna International Hotel (Shanghai Pudong Airport)
Building 11, No. 1226, Feng Road, Chuannan, Pudong New Area, Shanghai, 201202, ChinaView Hotel Details
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Vienna International Hotel (Shanghai Pudong Airport) Guest Reviews
4.7/5
Outstanding
9517 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(9517)
Positive reviews(9322)
Reviews with photos/video(1861)
Offers pick-up/drop-offs(2405)
Friendly front desk staff(1372)
Close to airport(1310)
Delicious breakfast(826)
Easy to get around(773)
Perfect for business trips(175)
Delicious buffet(33)
Negative reviews(193)
Ying
Pure Double Bed Room
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The room is very clean with bright ceiling lights. Breakfast is delicious and full of different choices. Staff is very friendly. Very close to airport. The only caveat is I could smell cigarette smoke in the room.
Response from Property: 由衷的感謝您對我們真誠的認可,我們離機場的距離適中,價位合適,房間面積較大,不會感覺到飛機起飛的噪音,提供24小時免費接機服務,早餐有30多個品種可供選擇,入住舒服,非常適合轉機的客人,我們也期待着您的再次光臨,祝您天天開心!
Worapong 阿鹏
Superior Double Room
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Jan 6, 2025
I always trust Vienna Hotel. Like a default hotel whenever I visit China. And this Vienna Hotel Pudong Airport is located at an excellent location. There is a nice park just across the intersection. Lots of restaurants with delicious foods just across the street. I had a very pleasant stay.
6/11
Response from Property: Dear friend, hello! Thank you for taking the time out of your busy schedule to share your stay experience with us and for giving us your praise and support. Your encouragement is our motivation. We will continue to provide the best service to every guest and look forward to your next stay. Satisfying guests is the common wish of Vienna people. All the staff of Vienna Pudong Airport Hotel wish you a smooth work and a happy family!
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Anonymous User
Pure Double Bed Room
Stayed in Jan 2025
Couples
7 review
4.0/5
Very Good
Posted on Jan 17, 2025
Location is perfect for travelers using Pudong Airport. The hotel free shuttle service makes it very convenient to get to the airport.
Response from Property: 尊敬的貴賓,首先非常感謝您入住我們酒店,這也充分説明您對我們的認可,我們會在您的鼓勵下更好的提供好的品質服務,真正做到賓至如歸。也真誠的期待着您的再次光臨。酒店全體員工祝您天天開心!
Helena Alwaylate
Pure Double Bed Room
Stayed in Jan 2025
Couples
5 review
5.0/5
Outstanding
Posted on Jan 7, 2025
i has very very a good time with them.
Convenient, excellent service, spacious rooms, clean and tidy, stylishly decorated, and equipped with modern amenities
Response from Property: Dear distinguished guest, first of all, thank you very much for staying in our hotel, which fully demonstrates your recognition of us. With your encouragement, we will provide better quality services and truly make you feel at home. We sincerely look forward to your visit again. All the hotel staff wish you good health and a smooth work!
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Guest User
Pure Twin Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Great location, free/convenient airport to hotel shuttle service, the front desk staff 向日葵🌻小姐姐are very friendly and helpful. Room is very clean,quiet and comfortable. Great variety of the buffet breakfast. We were there the day before Christmas 🎄, my son had earlier Christmas 🍎 🎁 when we were checked in.
Our family were enjoyed our stay in the Pudong airport Vienna hotel very much 💕😄and we will definitely do it again.
Response from Property: Dear friend, hello! Thank you very much for choosing Vienna Pudong Airport Hotel and for your support and affirmation of our hotel, and for taking the time to share your stay experience with us. Thank you very much for your encouraging evaluation and feedback. We have shared your feedback with our team members. We will continue to work hard to provide our guests with better services. We look forward to your visit again and have a better stay experience. We will serve you wholeheartedly!
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Guest User
Deluxe Family Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 16, 2024
We booked triple room which is really spacious room. They have very good breakfast and free bus to airport which is very convernience for us. Thank you so much
Response from Property: Dear friend, hello! Thank you for taking the time out of your busy schedule to give such a high evaluation of the hotel. We will definitely continue to work hard to live up to your praise. We look forward to your next visit and wish you a happy life!
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Constantine M
Pure Double Bed Room
Stayed in Dec 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Dec 14, 2024
The hotel is a good choice for those with an early flight from Pudong Airport, as it is located fairly close to it. The room itself is quite spacious, although the bathroom and toilet are small. However, there was an unpleasant smell of sewage in the room, which spoiled the overall impression of my short stay there.
Response from Property: The greatest encouragement to us is that we will strive to do better and repay every guest who comes with a grateful heart. On behalf of our respected friends from Vienna Pudong Airport Store, hello! Sincerely thank you for choosing to stay at Vienna Pudong Airport Hotel and sharing your stay experience! Your satisfaction means that all the staff sincerely look forward to your visit again. Wish you a happy life!
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Guest User
Pure Double Bed Room
Stayed in Nov 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Nov 22, 2024
I selected the Vienna International Hotel for my trip to Disneyland Shanghai based on its price, location, and available services, and I believe it was a great choice. This hotel is about a 10 to 12 minute ride from Pudong Airport and only 20 minutes from Disneyland.
The hotel offers reasonable rates and provides guests with a free shuttle service to both the airport and Disneyland. I used WeChat to receive notifications about the pickup times for the morning shuttle to Disneyland as well as the return shuttle from Disneyland at night.
In the morning, I took the free shuttle to Disneyland and stayed until the park closed, then used the shuttle to return to the hotel. I also utilized the complimentary airport shuttle when I checked out.
There are several local restaurants across the street that are just a short walk away. If you’re looking for a reasonably priced hotel with convenient airport and Disneyland Shanghai shuttles, I highly recommend the Vienna International Hotel.
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6/12
Response from Property: getThe general standard of the hotel does not reach 4 stars, I gave 2-3 stars, score 1/5 score. Far location, Untidy hotel, smoke smell never goes away. The square dance downstairs noisy until 21:30 Poor room facilities Shower room leaking water, the toilet flushing water is poor The airport bus is untidy and unsafe, a small minibus with suitcases in the aisle. Overall staff quality is not up to standard Extremely doubtful id true Ctrip’s comments.The general standard of the hotel does not reach 4 stars, I gave 2-3 stars, score 1/5 score. Far location, Untidy hotel, smoke smell never goes away. The square dance downstairs noisy until 21:30 Poor room facilities Shower room leaking water, the toilet flushing water is poor The airport bus is untidy and unsafe, a small minibus with suitcases in the aisle. Overall staff quality is not up to standard Extremely doubtful id true Ctrip’s comments.
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Garfieldtang
Pure Double Bed Room
Stayed in Dec 2024
Solo travelers
37 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Clean, quiet room with a comfortable bed, spacious bathroom and surrounded by eateries.
Response from Property: 親愛的朋友您好!非常感謝您的支持及給予的評價!您的滿意是我們不懈的追求,我們將不斷改進、完善酒店的服務和品質,希望能為您提供整潔、舒適和便捷的服務,期待您的再次光臨!祝願您工作順心如意,家庭幸福美滿!
Guest User
Deluxe Family Room
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Dec 2, 2024
Stay was only for 1 nite due to next day flight out in the afternoon. Room and bed is comfy. Good choice of breakfast enough to stuff our stomach😀 with food. Free airport shuttle is available. (Need to make advance reservation though) However you MUST call the bus driver upon arrival (phone number provided once you received confirmation of room booking). Ensure that you can communicate in CHINESE otherwise there is a communication barrier. Reception counter and everyone here speak little or no english at all😀.
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Response from Property: The greatest encouragement to us, we will work hard to do better and repay every guest with a grateful heart. On behalf of the Vienna Pudong Airport Hotel, dear friends, hello! Thank you sincerely for choosing to stay at the Vienna Pudong Airport Hotel and sharing your stay experience! Your satisfaction is the whole staff sincerely looking forward to your visit again. I wish you a happy life!
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Guest User
Pure Twin Room
Stayed in Nov 2024
Travel with friends
10 review
4.0/5
Very Good
Posted on Nov 18, 2024
Spacious and simple to understand. 20 mins to Pudong international airport. We use that drop off service. Minibus departed hourly. I found leak from shower area though I closed the partition door already. Could have been fixed as it is dangerous with the wet floor. Other things are on an acceptable level for us. Only spent hours though.
Response from Property: Dear distinguished guest, first of all, thank you very much for staying in our hotel, which fully demonstrates your recognition of us. With your encouragement, we will provide better quality services and truly make you feel at home. We sincerely look forward to your visit again. All the hotel staff wish you a happy day!
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Anonymous User
Pure Double Bed Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The hotel give a good service at reception Bed was comfortable and breakfast was delicious.
Lovely stay.
Response from Property: Dear distinguished guest, first of all, thank you very much for staying in our hotel, which fully demonstrates your recognition of us. With your encouragement, we will provide better quality services and truly make you feel at home. We sincerely look forward to your visit again. All the hotel staff wish you a happy day!
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Guest User
Pure Double Bed Room
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Device is great. Room is clean, spacious, breakfast is good.
Response from Property: 尊敬的朋友,首先感謝您選擇維也納酒店上海浦東機場店,維也納致力於為客户提供“紳士般品味”的產品和“淑女般親切”的服務,您對我們的認可和支持是我們動力,我們會繼續努力做到更好。期待您的再次光臨。酒店全體員工祝您天天開心!
Guest User
Deluxe Family Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 16, 2025
It’s clean and the beds are huge. Breakfast is good for the price
Response from Property: 由衷的感謝您對我們真誠的認可,我們離機場的距離適中,價位合適,房間面積較大,不會感覺到飛機起飛的噪音,提供24小時免費接機服務,早餐有30多個品種可供選擇,入住舒服,非常適合轉機的客人,我們也期待着您的再次光臨,祝您天天開心!
Claudia valeria
Pure Twin Room
Stayed in Oct 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Oct 14, 2024
The room was very clean. The front desk attendants are very attentive. It has the convenience of free airport shuttle as well. In the surroundings there is a place for hiking
Response from Property: Dear friend, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience with us and for giving us positive feedback and support. Your encouragement is our motivation, and we will continue to provide the highest quality service to every guest. We look forward to your next stay. Satisfying customers is the common wish of Viennese people. All employees of Vienna Pudong Airport store wish you smooth work and a happy and fulfilling family!