To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1558)
Positive reviews(1550)
Reviews with photos/video(615)
Well designed(318)
Well decorated(221)
Tasty coffee(158)
Friendly front desk staff(101)
Located downtown(24)
Amazing natural light(23)
Awesome kitchen(16)
Loved the city views(6)
Negative reviews(8)
Lo
1-bedroom And 1-living Room Suite
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The best hotel experience I ever had! I had my dog with me for 3 nights, the rooms are super clean and extremely beautiful! All the Staff all very friendly, especially all the front desk staff - Vicky, Lily, they are super helpful and nice. Always have a smile and asking what they can help.
They had prepared a birthday gift for my dog to celebrate! Very sweet and lucky to have such an amazing operation team in this hotel!
Opartment is the only hotel that allow dogs that are over 40 kg. The vibe is perfect and I will definitely come back!
Thank you Opartment for the awesome experience and thank you for taking good care of my dog!
Response from Property: 親愛的Ô家人,感謝您入住Ôpartment。真摯感激您在百忙之中抽出時間給予我們酒店以及管家團隊的認可,您的毛孩子Harper實在太可愛了,給我們留下了深刻的記憶!我們殷切地盼望着您的下次光臨,祝您生活愉快!——上海Ôpartment遠東飯店房務總監 Paul
Guest User
1-bedroom And 1-living Room Suite
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Next time I come to Shanghai I’ll definitely stay in this hotel again. The staffs Vicky and Jonny helped me a lot, they speak and understand English very well. The room was so clean and the housekeepers are really good at their job! I definitely recommend everyone to stay here!
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Paul Li ,Room Division Manager
Gabriele Low
Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Vicky and Jonny are friendly and attentive. Always respond promptly on our requests. Room was super comfy and cozy. Loving every details of this hotel. Only one con is outside of the hotel if you take metro you have to pass by a very huge crowd of people that gathering there everyday l. Other than this everything is perfect especially the room
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Paul Li ,Room Division Manager
JIUN
Selected Room - 1-Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
First time staying at Shanghai’s boutique hotel. I loved its art deco style. Opartment was amazing (location, room condition, staff, price, etc). The rooftop bar/lounge is also nice. A must try! It was convenient to communicate with hotel staff via weixin. Thank Vicky for helping me during my stay. Definitely recommend this place!
6/8
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Paul Li ,Room Division Manager
Guest User
Selected Room - 1-Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Absolutely love this heritage hotel — comfy bed, clean room plus a nice bar (upstairs Level 6) that serves great drinks and light snacks with a view. Great for winding down after a day of sightseeing. Special mention and thanks for the excellent service by Vicky and Jonny. Would love to come back.
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Paul Li ,Room Division Manager
Guest User
Room
Stayed in Oct 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 31, 2024
Special shout out to front desk staff Vicky, Angelia and Jordan. They went the extra mile to make our stay pleasant and comfortable. Keep up the great work!
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Paul Li ,Room Division Manager
Guest User
Selected Room - 1-Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Great location, professional service, and very helpful staffs. The bar on the rooftop is excellent.
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Opartment Management
Jia min
1-bedroom And 1-living Room Suite
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The staffs are so friendly and nice environment to stay . Thanks Vicky for the good service
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Opartment Management
Alda Choi
Selected Room - 1-Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Excellent service. They make communication easy via wechat and were prompt in responding to each message. Everyone is polite, attentive, helpful, and welcome. I'll choose this hotel again on my next stay.
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Opartment Management
Tham
2-bedroom And 1-living Room Suite
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Really love the hotel concept and facility. Its like airbnb but with cleaning service everyday. Location was great too and near the bund. Staff Cecilia and Vicky were very helpful and friendly. This hotel is definitely one of my top picks whenever I visit Shanghai!
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Opartment Management
Ashraf Mansor
2-bedroom And 1-living Room Suite
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 1, 2024
We loves OPARTMENT.
I traveled with my wife and 3 grown kids. We took 2 bedroom’s apartment with 2 toilets, kitchen and hall area.
DESIGN_
The whole part of the hotel is designed with loves and passion. Black&White as the main theme with an english concept. It’s so beautiful.
LOCATION_
• Food,
We are muslim. A lot of points to be considered especially Muslim HALAL FOOD. Yes, in 150m walking distance you’ll fine a street of halal’s restaurant.
• Sightseeing,
Near to Nanjing Pedestrian Street. It’s around 200m only. And also near to The Bund for best view of Shanghai river and a great view of Shanghai’s Tower and other skyscrapers. METRO station, THE PEOPLE’S SQUARE is around 100m only.
FACILITIES_
• Lounge and Lobby
Small but very cosy and luxury. Lift can fit 7 luggages + 5 person.
• The purfume smell so luxurious.
• Really clean and fancy vibe.
SERVICE_
• Very friendly workers and some of them can speak english. You can literally ask if you need any assistance.
PRICE_
A bit pricey but worth every penny 😍
Will definitely stay here again on our next round to shanghai.
6/16
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Opartment Management
Br13
Selected Room - 1-Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Great service provided by the hotel staffs. Complimentary coffee is provided by cafe next door!
Response from Property: 您好!親愛的O家人,感謝您選擇入住Ôpartment精品酒店公寓。希望本次入住給您帶來“家外之家,吾居無束”的温暖感受。期待您的再次光臨,祝您生活愉快!
Guest User
Selected Room - 1-Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Vicky & Lily gave us really good service ! The rooms are very clean and tidy. There is even Free laundry service 👍🏻
Response from Property: 親愛的Ô家人,感謝您入住Ôpartment。真摯感激您在百忙之中抽出時間給予我們酒店以及管家團隊的認可,我們殷切地盼望着您的下次光臨,祝您生活愉快!——Ôpartment遠東飯店 房務總監 Paul
Anonymous User
2-bedroom And 1-living Room Suite
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Travelling as a family of 4. We had such a wonderful experience here, thanks to all the helpful and friendly staff (including Vicky, Johnny and Lily). Facilities in the room were fantastic - microwave / oven, washing machine and drier. We were also travelling with another party of 8, who enjoyed the hospitality of the staff at this hotel. Definitely would return again.
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Paul Li ,Room Division Manager
Melissa
Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
One of the most comfortable hotels I've stayed. Service was impeccable. Vicky and 张斌 were very quick to help and answer any questions. On the day of check-in, room wasn't ready and Vicky kindly contacted us via wechat while we head out to roam. Highly recommended
Response from Property: Dear guest, thank you for staying at Opartment Hotel. We hope this stay will bring you the warm feeling of "home, free and easy". Look forward to see you again, we all wish you a happy life!—Paul Li ,Room Division Manager