ATOUR X Hotel Shanghai Lujiazui Software Park Lancun Road Subway Station Reviews

Very good hotel. With robot for takeaway deliver. Clean and safe.

The hotel is quite new as staff told me they only opened last sep/oct. But I found it not too well maintained and looks like it’s already over a year old. Sound proofing is quite good in Atour hotels unlike those of Ji Hotel where I stayed in when in Chongqing. I also stayed in Atour new brand Qingju when in CQ. The room there is bigger and has smart system where voice activated lights and music are introduced. Staff here is friendlier and more helpful than those in CQ. I signed up for the gold membership but the price of the next two nights seemed to be same as with silver membership. There are just some minor perks added and was told I had been upgraded. Not sure what kind of extra benefits coz I don’t even see a fridge in the room. Cleanliness wise there are some room for improvement. Hotel is not as near to the airport as I had expected. It took some ¥140+ by taxi from airport although the taxi driver had gone on a wrong lane ending up taking a little longer route. Generally though you shouldn’t have to pay for more than that. If I may suggest that the rooms been added with a hook for hand towel. 2 laundry machines may not be sufficient when the hotel is fully booked. I like that Atour hotels provide antiseptic wet tissues in all their hotels. This is something the foreign chain hotels can improve on, esp those from Marriott. Rooms on Trip.com are generally more expensive than Agoda and despite me being on the diamond rank. Also, trip requires one to prepay. I tried buying flight tickets on trip and despite the flights being listed in Feb on my last trip in Hokkaido, my credit card was charged 3x with yen and even though they refunded the currency charged in yen, there is a huge loss due to exchange losses despite nothing was purchased!!! The currency exchange loss is not something I have to suffer when the site listed the flights but couldn’t issue any yet took the money out of the credit card.

great location near Lancun metro station, which is on Line 4 and 6, many shops near the hotel

Hotel was new and clean, friendly staff and convenient location.

The hotel is in a great location, with Pudong Financial Center on one side and Blue Village, a street of down-to-earth restaurants on the other. The transportation is also very convenient, and you can walk to the center of ✘✘. It can be the first choice for business trips. Parking is also convenient. The room was upgraded. The front desk guy is very nice, and the takeaway can be delivered to the door by a robot. Will come again!

I became a member of this store, upgraded the room, and gave us breakfast. The young man and woman at the front desk were very enthusiastic. Seeing that I had a cold, they kept giving us hot tea. Recommended👍

I must choose Atour every time I go on a business trip. If you like pillows and mattresses and have trouble sleeping, you can consider choosing Atour.

Very satisfied, convenient transportation, clean hotel environment, good service, very warm as soon as you enter the hotel, the room is very quiet. There is also a magical robot service, which is interesting.

The hotel is right next to my home. It is a new hotel. I didn't expect it to be so good. The hotel is in a very good location. It is within walking distance of Metro Line 4/6 and has convenient transportation. Facilities: Complete and convenient Hygiene: Clean and tidy Environment: Quiet in a busy city Service: Warm and considerate

Atour X Hotel is really a young-friendly hotel. The pillows and mattresses are very comfortable, and the breakfast is rich and varied. I brought my mother to Shanghai for a physical examination and booked this hotel online in advance. It really did not disappoint me. What a surprise! When we checked out, we were given mineral water and tea. My mother said that the tea was very fragrant and she especially loved it. Thank you to the front desk lady, she is beautiful and kind, awesome 👍

Clean and sanitary, attentive service, Late night porridge: extra points Environment: clean Service: There are also warm gifts

The room is very clean and the shower head is very powerful~ The location is also very good, less than 10 minutes walk from Line 4/6 subway station~ The front desk guy has a very good attitude. Not only did he upgrade the room type, he also gave me a small gift~ I will choose this place again next time~

The first praise is for Atour. It was the first time for me to travel alone with my baby during the National Day holiday. I stayed at Atour for the last night. It was really good for Shanghai! Seeing that I was traveling alone with my baby, they upgraded me to an executive room for free, gave me breakfast, and gave my child a gift when I checked out. As long as the room was clean and quiet, I felt at home the whole time! Next time I come to Shanghai, I will definitely stay here!

The front desk service attitude is very good. Problems encountered were quickly solved, and the room type was upgraded. The room facilities and equipment are very new, and the sound insulation is also very good. I slept very comfortably. Every time I go out or return to the hotel, the front desk will take the initiative to say hello. I feel flattered and at home.