Holiday Inn Express Shanghai Gumei, an IHG Hotel Reviews

Response from Property: Dear guest, thank you for your compliment on our friendly and helpful staff. We are sorry for the inconvenience caused by the TV issue during your stay. We will immediately check and repair the TV to ensure that such problems will not occur again in the future. We are also glad to hear that you are satisfied with the cleanliness of the room. We will continue to maintain high standards of cleanliness and service to provide you with a better stay experience. Once again, we apologize for the inconvenience and hope to see you again soon. Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear guest, thank you very much for staying at our hotel and your appreciation for our staff. We always keep in mind our philosophy of serving guests with heart and providing them with caring and warm home-like experience. We appreciate your support and trust and will continue to maintain high-quality service and excellent customer standards, striving to create a comfortable and cozy environment for every guest. If there is anything that we can improve in the future, please do not hesitate to let us know. We are committed to making positive changes. We look forward to welcoming you back soon and wish you a happy life. IHG Social Listening Team

Response from Property: Dear guest, thank you for choosing Holiday Inn Express Shanghai Gumei among the vast hotels and sharing this enthusiastic review. Xiaozhijia adopts the new generation design of Holiday Inn Express, with gray and blue as the main colors, and bright orange as the main colors. It is fresh and elegant without losing its personality, bringing a bright surprise. We attach importance to the comfort experience of guests. In terms of bedding, pillows use soft pillows and hard pillows of global standards to provide you with a variety of combinations; the choice of mattresses is the same brand standard as Holiday Inn; soft and fluffy duvets and white cotton fabrics bring you a comfortable night of sleep. Xiaozhi advocates a simple and wise travel experience, providing a safe and reliable environment at a people-friendly price, clean and hygienic, professional and humane services, exquisite and complete supporting facilities without redundant facilities, as well as a hearty bath, quiet and comfortable sleep, nutritionally balanced breakfast, high-speed network covering all guest room public areas and other super value experiences. The most beautiful thing is reunion, Xiaozhi looks forward to treating you in the future. I wish you happiness and health. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for your stay. Xiaozhi thinks that the most romantic thing in the world is that a little bit of hard work is written down in the review by the guest reviewer. It is extremely beautiful ~ "Honesty, thoughtfulness, meticulousness and considerate" are what every one of our Zhixuan people should have. quality, we will always do our best to create a more comfortable environment and atmosphere. Welcome to visit again and wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for visiting Holiday Inn Express Shanghai Gumei. We always insist on being guest-centered, focusing on the standardization of hotel management and high standards of service quality, and strive to make every guest feel the warmth and comfort of home. We are very grateful for your recognition of our staff's services. The smart selection buffet breakfast is also a hotel brand feature. In addition to regular Chinese and Western meals, there are also local specialties, freshly cooked noodles with multi-flavor specialties, freshly ground coffee, etc., bringing you not only a delicious breakfast, but also Be fresh and efficient every day. I look forward to seeing you again and wish you all the best and happiness to your family! Holiday Inn Express Guest Care Team

Response from Property: Hello distinguished guests, your original intention, perseverance, hard work, and harvest, your likes are Xiaozhi’s biggest gain. When you go out, the hygiene of your accommodation environment is particularly important. Xiaozhi takes every cleaning seriously, and pays attention to every linen from the lobby to the guest rooms to provide you with a clean and refreshing environment. When it comes to customer service, our staff are courteous and responsive, making you feel at home. Xiaozhi carefully creates a warm and comfortable living environment, providing you with a hearty bath, quiet and comfortable sleep, and a nutritionally balanced smart breakfast and other value-for-money experiences. Thank you for your enthusiastic likes. We look forward to your next visit and wish you a happy life. Holiday Inn Express Guest Care Team