Fondney Hotel Shanghai Hongqiao NECC Guest Reviews
4.8/5
Excellent
853 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(853)
Positive reviews(841)
Reviews with photos/video(262)
Large rooms(121)
Friendly front desk staff(86)
Delicious breakfast(82)
Well designed(77)
Well decorated(76)
Great swimming pool(59)
Close to airport(39)
Clean pool(8)
Negative reviews(12)
Guest User
Deluxe Family Room
Stayed in Nov 2024
Family
3 review
3.5/5
Posted on Nov 29, 2024
Not within walking to any subway station or eateries but within a 10 mins drive to the Hongqiao Railway station. Quiet serene environment.
Response from Property: We regret that your stay did not meet your expectations and would like to extend our sincerest apologies. It is because of guests like you who give us suggestions that we become better and better. Look forward to you to verify the effect of our rectification, and wish you a happy life
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JelenaP
Deluxe King
Stayed in Aug 2024
Business travelers
24 review
4.0/5
Very Good
Posted on Sep 27, 2024
Good chinese hotel. Big rooms, comfortable beds, pillows. In bathroom is perfect hairdryer. Noce decoration. The pool is sitablefor kids, not for relax after work.
Breakfast was almost basic.
Location is in residential area and you must use a taxi.
Response from Property: Dear guests, thank you for choosing our hotel, which is a 10-minute drive from Hongqiao Airport. Location is suitable for business trips and travel transfers. The hotel pool is not open because the weather is getting cooler now. You are welcome to come back in the summer. Wish you a happy life!
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DaMei
Deluxe King
Stayed in Aug 2024
Business travelers
7 review
4.5/5
Great
Posted on Aug 22, 2024
The hotel is lovely with vintage glamour style and some touches of Old Shanghai. The lobby and rooms are stylish with lots of furniture. The location is very convenient for going to the airport or railway station. I was here just one night at the end of a long trip so I could be close to the railway station.
If you order delivery, there is a cute robot that delivers it to your door as long as it can fit inside the robot’s cabinet. Very convenient!
There is a big pool I didn’t get a chance to use but it really looked great, I regret not taking a dip in the morning.
The breakfast left a lot to be desired for western options. Just toast and hard boiled eggs, some sausage links typical of Chinese style western breakfast. A couple cereal options and some pastries and cake. However there was a noodle station and some dumplings, etc that were pretty good. If you’re accustomed to Chinese breakfast it wasn’t bad, a step up from 7/11.
Also, for me, the bed was way too hard, and it squeaked when adjusting position at night. I woke up with a sore back.
My main disappointment was the lack of bellhop and concierge. I was ending a long trip and had a lot of luggage I had to carry up a few steps, since the driveway where taxis stop is not directly in front of the lobby door.
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Response from Property: Distinguished guest: Hello! Thank you very much for sharing your check-in experience with us and for your valuable work.Opinions and suggestions! We have made improvements in time. This time we have not been able to leave you with a perfect memory. We look forward to the next time.Make it up all (give a chance!) We are working hard and look forward to your witness! Wish you all the best!
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Anonymous User
Superior Twin
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 8, 2024
Very nice and specious room, good swimming pool! Staff - very little English. Didn’t go out of the hotel, so have no comment about the location. Good for relaxation and cooling down on hot days!
Response from Property: Thank you very much for your comments, we will strengthen the professional skills of our staff, through more intimate and meticulous services, so that you can stay away from the noise of the city and enjoy the beauty of the small city. Looking forward to making your stay even more perfect next time
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Follow the Dragon
Deluxe King
Stayed in Jun 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Amazing hospitality & very beautiful atmosphere !
I would like to thank all the team for assisting us in many question, also they did great room upgrade for us, which is very nice from their side. ❤️🫶🏻
Boutique style, very big rooms, makes our time in the hotel so special!
We will return again and recommending to book these place if you need to spend a night while you travelling to the airport Hongqiao or Railway station. Also it so very near to the Exhibition center ! Great location !
Defiantly recommend to stay !
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Response from Property: Dear guests: Hello! Thank you for your full score comments. Your support and encouragement are the greatest motivation for us to move forward. Fengyi Hotel strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Shanghai Hongqiao Fengyi Hotel is looking forward to your visit again!
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Nurur
Deluxe King
Stayed in Jun 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jun 5, 2024
So far best experience in Shanghai. Would love to stay here again.
Response from Property: Satisfaction is only the starting point. Surprise and touching are our pursuits. A journey of thousands of miles begins with a single step. Thank you very much for meeting you.
Guest User
Executive King
Stayed in Oct 2024
Couples
4 review
3.2/5
Posted on Oct 20, 2024
Hotel rooms were spacious, beds were big and comfortable (too stiff for my boyfriend but good with me). Location was a bit far from Hong Qiao station and situated in a residential area. Rooms were also a bit old.
Response from Property: Dear guests: Thank you very much for choosing Fengyi Hotel. Maybe this is fate to let you have a beautiful encounter with Fengyi Hotel. We will definitely actively improve our software services and hardware equipment to fully prepare for our next meeting.
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Guest User
Deluxe King
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 3, 2024
I hereby confirm that we stay your hotel from 26th August to 29th August 2024 in room number 5129.your hotel was very good very good breakfast and receiption service too.everything was very good we will visit next future and only always stay your hotel.you receiption staff ms.jiang Jiang was very good she understood English very good God bless her and your hotel full staff
Response from Property: Thank you for your review! The hotel advocates "attentive service", and we are carefully discovering opportunities to provide you with services, so as to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again
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Guest User
Superior Family Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 29, 2024
We really enjoyed our experience at this hotel, the rooms are incredibly comfortable and give the feeling of luxury. Staff are incredibly accommodating, convenient location, the hotel is also very nice. Overall an amazing experience. We wish to come again.
Response from Property: Dear guests: Hello! Thank you for choosing Fengyi Hotel. It is a great honor to serve you. Over the years, we have been upholding the spirit of "customer satisfaction as the center" to create a "home away from home" for each customer. Thank you for your recognition of Fengyi's service. We look forward to your and your family's next stay!
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Bryan
Deluxe King
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The stay experience is great! Their service are good!
Response from Property: Your acknowledgment fills me with pride and inspires me to continue pursuing excellence in all I do.
labyulabyu__
Superior Family Room
Stayed in Jul 2024
Family
13 review
4.2/5
Very Good
Posted on Jul 28, 2024
The room was huge with 2 beds and a long L-sofa and desk, it was very convenient for us with a lot of luggages. The bathroom was also huge with a shower area and a bathtub allowing all of us to get ready together in the bathroom. The room felt comfy and at night some guests would hang out in the bar by the lobby, but we didnt get to explore much as we arrived quite late and only stayed for 1 night. Very satisfied with the room, even after considering the price.
One cons is the location that was a bit far from the center of the area and Hongqiao Station. There were no stores by the hotel and require a little bit of walking to get to shops. We took a cab when taking our luggage to/from the railway station, which was around 15 mins away. Another alternative is taking the bus (there is a bus stop right across the hotel) which can bring you to the nearest metro station(徐泾东)within 4 stops.
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Response from Property: Dear guest, thank you for taking your precious time to give us affirmation. Your satisfaction is our unremitting pursuit.There are large shopping malls such as Longfor Paradise Walk and Vanke near the hotel. Looking forward to your next visit. Wish you and your family good health and happiness every day!
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Guest User
Superior Twin
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The hotel staff had a good service attitude, then the sanitary environment was clean and the price was not very expensive, and then a free breakfast was delivered.Generally speaking, it is the preferred hotel for bw.
Response from Property: Dear guest Hello, thank you for your recognition of us, every trace of the needs of guests is our sincere efforts to the direction. We will work harder to create a five-starlevel, looking forward to the next trip, we can create more perfect service for you.
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Emad
Superior Family Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 3, 2024
This hotel has been recently opened with great amenities for a shockingly low price. Breakfast is a 10/10 with all the different food you would savour from traditional Chinese food to more international food like doughnuts, croissants, cereal, and fresh eggs on demand. The area around the hotel is full of trees and you could walk around the area in the evening with a very enjoyable weather. Also, the rooms have an incredible view of a lake that has ducks and swans with sparse trees to complete a beautiful view. Their pool is also huge. Not to forget that their staff is very friendly and accommodating as I had an issue with the AC in my room, but they were quick to change my room. I also bought some fruits from a nearby grocer, and they were gracious enough to wash and cut the fruits and vegetables and even deliver them to my room free for charge. They also have a laundry room with 2 washers and dryers with the detergent being complimentary, this comes in very handy when travelling between different cities. I recommend everyone to book their first night on this app, then to speak with the staff, and most probably get you a discounted rate. I assume that's because that rate does not include this app commission. If I am planning to come to this area, I would definitely repeat my stay here.
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Response from Property: Dear guests, thank you for your recognition of us, every need of guests is the direction we sincerely strive for. We will work harder to create a five-star level, and look forward to the next trip, we can create a more perfect service for you
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Jayme
Executive King
Stayed in Jun 2024
Family
2 review
2.7/5
Posted on Jun 10, 2024
Restaurant staff were rude, trip advertised our room as having a private pool that it didn’t have, there was no buffet breakfast because we were the only ones in the hotel.
Response from Property: Hello distinguished guests, the Chinese restaurant belongs to the outsourcing restaurant, not affiliated with the hotel management, the swimming pool is the outdoor swimming pool of the hotel, breakfast in order to make the guests have a better experience, we are for the guests to deliver meals to the room, sorry to bring you an imperfect experience, we will be committed to high-quality service to every guest, looking forward to your next visit
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Guest User
Superior Twin
Stayed in May 2024
Family
4 review
4.2/5
Very Good
Posted on May 6, 2024
Well renovated hotel with neo-classic style, the room are spacious and the crew is welcoming and helpful.10 minutes drive from Hongqiao malls (Hub, Paradise Walk). Peaceful environment.
Response from Property: We will continue to work hard to continuously improve the quality of service and bring you a better living experience