Crystal Orange Shanghai the Bund Nanjing Road Pedestrian Street Hotel

I chose this hotel because it's close to the visa center I needed to visit, and it's quite new, opening in 2025. When I arrived, it seemed quite busy, and my room wasn't ready. They offered a larger room on a higher floor if I was willing to wait. So I waited in the lobby for about an hour, and they brought me a fruit platter. For Shanghai, where space is at a premium, the room size was decent, so that's something to keep in mind when booking. While waiting for my sister, which took quite a while, I went to the 4th-floor gym. It was very small, with only one treadmill (which I used) and an elliptical machine; I'm not sure what the other piece of equipment was. After an hour of working out, I went back to my room, and my sister had arrived. We then went out for a walk. It's very close to Nanjing Road Pedestrian Street, but we didn't find anything we really wanted to eat, so we grabbed a quick bite before heading to the visa center, which, as expected, was very close. The next morning, breakfast started at 7 am. After eating, we walked to the visa center again. When we got back, I asked one of the front desk ladies if the coffee candies in the lobby were available for purchase because they were delicious. When we checked out, they actually gave us a bag of them! Later, I found out they're sold on Taobao, haha, what a discovery! The front desk ladies were very enthusiastic, and the housekeeping staff on my floor were also polite and very helpful. The location is convenient, and I would definitely choose this hotel again next time.

Facilities: Well-equipped, the laundry room was very convenient. Cleanliness: Excellent, very new and fragrant. Environment: Very clean. Service: A pleasant surprise! They always provide great amenities and a wonderful emotional experience.

Service: The front desk staff were really friendly and helpful, patiently answering all my questions. The robot delivery service was super fast. They even upgraded my room for free, which was quiet and spotless. The hotel's downtown location is very convenient.

Great location and the room was decent. However, the laundry room was constantly full. I had hoped they could help dry my clothes after I left for the day, but that wasn't the case. My washed clothes were just left in a bag until I returned at night 😑. No one helped to dry them. Everything else was pretty good, and breakfast was nice too.

My stay here was fantastic! The location is superb – you can easily walk to Nanjing Road and the Bund, and the subway station is just a few minutes' walk away, which is incredibly convenient. There are also plenty of dining options nearby. The room was clean and tidy, and the bedding was really comfortable, so I slept soundly every night. The front desk and housekeeping staff were very friendly and responsive to any issues. It offers great value for money, and I'll definitely choose to stay here again next time I'm in the area.