Lechao Hotel (Shanghai People's Square Changzheng Hospital)

Unless you're absolutely desperate and have no other choice, I wouldn't recommend staying here if you care even a little about your living experience. First, the pros: 1. It's incredibly close to Xinza Road subway station (Line 1). The closest exit isn't Exit 6 as indicated by navigation; it's an elevator located between Exit 5 and 6, and once you exit, the hotel is less than 50m away. It's also very close to New World Department Store and People's Square, which is convenient if you're into anime/manga culture. 2. After using coupons and points on Ctrip, I paid 162 for one night, which is a great deal. Although most rooms don't have windows, it's summer anyway, so having AC makes it bearable. 3. Food delivery can come right up to your room door. Now for the cons: 1. I had to switch rooms twice, and both had issues. In the first room, the TV didn't work. In the second room, there was a consistent "drip-drop" sound at night that made it impossible to sleep. It sounded every 4 seconds on average, meaning 16 times a minute (I have a video as proof; the first 30 seconds have the TV audio on for sleep, and you can clearly hear it, then the last 30 seconds have the TV muted, and it's still audible). 2. The night staff enjoys arguing, operates solely on their own experience, doesn't listen, and is incapable of solving problems effectively. At past 1 AM, even after I recorded a video highlighting the strange noise in the room, they insisted it was "background noise from the water room." When I pointed out it wasn't, they then claimed it was "the sound of people playing mahjong." Seriously, who plays mahjong making a precise "dong" sound every 4 seconds (it sounded like a water drop on something heavy)? The whole time they were just arguing and saying, "How about I get you some earplugs?" They showed absolutely no concern for the issue, only trying to persuade me to accept it and shifting blame, saying it wasn't the hotel's problem. In reality, such a sound is most likely a fundamental issue like a wall leak, AC leak, or a dying smoke detector battery, not "noisy mahjong." But the staff insisted on arguing with a guest at 1 AM, saying, "It's mahjong, just bear with it." So, if they don't admit there's a problem, then there is no problem, right? Is it because your hotel gets so many bad reviews due to mahjong that you default to solving problems based on experience? 3. The building has 4 floors, and the hotel occupies floors 1, 2, and 4. The 2nd floor looks like it was converted from an office, resembling a tutoring center. There are even abandoned offices on the 2nd floor, making it seem run-down and neglected. It was only after being "informed" by staff at past 1 AM during my second stay that my room was next to a mahjong parlor and water room, implying "it's normal to have noise." Finally, I've attached the video and detailed communication. Hope this helps everyone. Run!

The front desk lady was great, and the front desk guy was also really good! The service was excellent and super friendly; they always greeted me proactively. They were also quick to resolve any issues I had. I'll definitely be back! I love Shanghai!! And I love this hotel 🏨