No.8, lane 551, shixin road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Atour Hotel (Shanghai Pudong Airport) Guest Reviews
4.8/5
Excellent
2833 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2833)
Positive reviews(2782)
Reviews with photos/video(216)
Offers pick-up/drop-offs(370)
Close to airport(339)
Classy environment(239)
Easy to get around(173)
Friendly front desk staff(164)
Delicious breakfast(87)
Stayed multiple times(22)
Negative reviews(51)
ArielGW
Superior Twin Room (Smart Toilet + Smart Guest Control)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Very happy with our staying at this hotel! Staff were so kind and helpful. The hotel was so busy yet we felt seen and truly cared for. Would stay here again if we ever fly to Pudong airport again!
Response from Property: 世間所有的相遇,都是久別後的重逢。總有一個笑臉,是為了我們的綻放,總有一份遇見,唯美了整個過程,因為您的好評,温暖了我們整顆心,看到您的好評朵兒心裏暖暖的,酒店免費提供浦東機場、迪士尼接駁車,過去大約25分鐘左右,歡迎您常來^_^我們期待與您下次相遇~
Scott 263
Jimu Double Bed Room (Smart Toilet + Smart Guest Control)
Stayed in Jul 2024
Business travelers
32 review
4.7/5
Amazing
Posted on Jul 13, 2024
The rooms are nice , very clean and big as well I . A few good restaurants around to get food from
Response from Property: Thank you for your review of Duoer. It is a pity that you cannot give us a full five-point praise. If you have any questions during your stay, please call the front desk to let us know. The hotel provides free shuttle buses to Pudong Airport and Disneyland, which takes about 25 minutes. I hope you will give us another chance and we look forward to meeting you next time.
Guest User
Superior Twin Room (Smart Toilet + Smart Guest Control)
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Great location for catching an early flight. There’s restaurant, convenience store, and massage parlour just downstairs.
Response from Property: All encounters in the world are reunions after a long separation. There is always a smiling face for our blooming, there is always a meeting, which makes the whole process beautiful. Because of your praise, it warms our whole heart. Duo'er feels warm when seeing your praise. The hotel provides free accommodation at Pudong Airport. , Disney shuttle bus, it’s about 25 minutes in the past, you are welcome to come often ^_^ We look forward to seeing you next time~
Guest User
Superior Twin Room (Smart Toilet + Smart Guest Control)
Stayed in Oct 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 16, 2024
I like the room washing part is outside n shower part is inside so for twin sharing partner more convenient; then the shower designs is special by pressing button to choose for holding or the top shower
Response from Property: Dear friends of Duoer, I hope to get your 5-star praise next time~ Thank you for choosing Atour Hotel Pudong Airport in the vast sea of people. Guest officer, your recognition is the goal and motivation for Duoer to move forward. Duoer believes that guests are family members, so that Every time you travel, you will feel like you are home. Laundry room, gym, children's playground, everything you want is available. There are also shuttle buses to Pudong Airport and Disneyland, and the Dolls are waiting for you to come again.
Nancy Jian
Jimu Double Bed Room (Smart Toilet + Smart Guest Control)
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 6, 2024
All the staff were absolutely helpful! One of the best services I had received. Even with laundry, we can just leave our room number, staff wil put in washing machine and dry it for us! The staff were very helpful hearing up food for us, preparing complimentary supper for us (not a big variety but good enough). The only downside is the gym which I kinda expect a bit more. The hotel is renovated, room is good, common area is still upgrading I guess but overall definitely worth the money.
Response from Property: 親愛的朵友,感謝親愛的客官給朵兒家的5分點評~茫茫人海中感謝您選擇浦東機場亞朵酒店,客官您的認可是朵兒前進的目標和動力,朵兒信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,洗衣房、健身房、小童樂園,您想要的應有盡有。還有浦東機場、迪士尼接駁車,朵兒們等 着您的再次到來哦。
Guest User
Superior Twin Room (Smart Toilet + Smart Guest Control)
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Really good place to stay, nice people, nice staff, also can speak English.
Response from Property: 親愛的朵友,感謝親愛的客官給朵兒家的5分點評~茫茫人海中感謝您選擇浦東機場亞朵酒店,客官您的認可是朵兒前進的目標和動力,朵兒信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,洗衣房、健身房、小童樂園,您想要的應有盡有。還有浦東機場、迪士尼接駁車,朵兒們等 着您的再次到來哦。
Vasilii
Executive Double Bed Room (Smart Toilet + Smart Guest Control)
Stayed in Sep 2024
Business travelers
5 review
4.5/5
Great
Posted on Oct 24, 2024
Airport is nearby. If you have an early flight this hotel is a great option
Response from Property: 親愛的朵友,下次希望得到您的5星好評哦~茫茫人海中感謝您選擇浦東機場亞朵酒店,客官您的認可是朵兒前進的目標和動力,朵兒信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,洗衣房、健身房、小童樂園,您想要的應有盡有。還有浦東機場、迪士尼接駁車,朵兒們等 着您的再次到來哦。
Guest User
Several Wood Standard Room
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 30, 2024
Good service. Yummy breakfast. Nice environment and clean room.
Response from Property: 感謝客官大人對朵兒的點評,很遺憾沒能讓您給出全五分的好評~如果您入住期間有任何問題歡迎您撥打前台電話告知我們~酒店免費提供浦東機場、迪士尼接駁車,過去大約25分鐘左右。 希望您再給我們一次機會,我們期待與您下次相遇~
Guest User
Executive Double Bed Room (Smart Toilet + Smart Guest Control)
Stayed in Sep 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Oct 8, 2024
Little farther from the airport than I was expecting.
Response from Property: Thank you for your review of Duoer. I regret that I cannot give you a full five points. If you have any questions during your stay, you are welcome to call us at the front desk. Duoer will handle it for you in time. The hotel provides it free of charge. The shuttle bus from Pudong Airport to Disneyland takes about 25 minutes. We hope you will give us another chance and we look forward to meeting you next time~
Andrzej Moskalik
Superior Twin Room (Smart Toilet + Smart Guest Control)
Stayed in Jun 2024
Business travelers
11 review
4.7/5
Amazing
Posted on Jul 2, 2024
A good solution in case you have a morning flight from Pudong airport.
Response from Property: Thank you for your review of Duoer. I regret that I cannot give you a full five points. If you have any questions during your stay, please call the front desk and let us know. The hotel provides free shuttle buses to Pudong Airport and Disney. It's been about 25 minutes or so. We hope you will give us another chance and we look forward to meeting you next time~
SI WAI
Executive Double Bed Room (Smart Toilet + Smart Guest Control)
Stayed in Sep 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Oct 25, 2024
staff was very nice and helpful.
Response from Property: 親愛的朵友,下次希望得到您的5星好評哦~茫茫人海中感謝您選擇浦東機場亞朵酒店,客官您的認可是朵兒前進的目標和動力,朵兒信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,洗衣房、健身房、小童樂園,您想要的應有盡有。還有浦東機場、迪士尼接駁車,朵兒們等 着您的再次到來哦。
Guest User
Jimu Double Bed Room (Smart Toilet + Smart Guest Control)
Stayed in Oct 2024
Business travelers
10 review
4.5/5
Great
Posted on Oct 17, 2024
Clean and good location
Response from Property: 親愛的朵友,朵兒對於您此次入住未能達到您的要求,深感報歉也希望您可以再給我們一次機會,讓我們再一次深深的打動您,也很感謝您對我們提出的意見,入住期間有任何您可以隨時致電前台,前台夥伴會幫助您,祝您生活愉快,工作順利。
YU
Executive Double Bed Room (Smart Toilet + Smart Guest Control)
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Nice location , and quite place
Response from Property: 親愛的朵友,感謝親愛的客官給朵兒家的5分點評~茫茫人海中感謝您選擇浦東機場亞朵酒店,客官您的認可是朵兒前進的目標和動力,朵兒信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,洗衣房、健身房、小童樂園,您想要的應有盡有。還有浦東機場、迪士尼接駁車,朵兒們等 着您的再次到來哦。
Isobel li
Superior Double Room
Stayed in Oct 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Nov 17, 2024
Decent hotel.
Response from Property: 親愛的朵友,朵兒對於您此次入住未能達到您的要求,深感報歉也希望您可以再給我們一次機會,讓我們再一次深深的打動您,也很感謝您對我們提出的意見,入住期間有任何您可以隨時致電前台,前台夥伴會幫助您,祝您生活愉快,工作順利。
Guest User
A Large Bed In A Wooden Courtard
Stayed in Oct 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 27, 2024
Good Hotel
Response from Property: 親愛的朵友,下次希望得到您的5星好評哦~茫茫人海中感謝您選擇浦東機場亞朵酒店,客官您的認可是朵兒前進的目標和動力,朵兒信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,洗衣房、健身房、小童樂園,您想要的應有盡有。還有浦東機場、迪士尼接駁車,朵兒們等 着您的再次到來哦。