Shanghai Edition Hotel

Shanghai Edition Hotel Reviews

Shanghai Edition Hotel

No. 199 Nanjing Road East, Huangpu District, Shanghai, ChinaView Hotel Details
Shanghai Edition Hotel
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Shanghai Edition Hotel Guest Reviews

4.6/5
Very Good
1126 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1126)
Positive reviews(1089)
Reviews with photos/video(466)
Delicious breakfast(104)
Well designed(93)
Near shopping area(91)
Convenient for shopping(77)
Friendly front desk staff(54)
Tasty restaurant(46)
Loved the night views(20)
Excellent afternoon tea(12)
Negative reviews(37)
Guest User
Premium City View Room, 1 King Bed
Stayed in May 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Mia at Edition was just amazing, very attentive to customer service. I have to thank the front desk for the update, just love the loft room. You can’t go wrong with Edition, especially their hospitality. Had a really enjoyable stay. Location was extremely convenient, right in the heart of East Nanjing Road, a stone throw to the Bund. Highly recommended.
6/7
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Dennis Chou Director of Rooms
Guest User
Premium City View Room, 1 King Bed
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Absolutely enjoyed our stay at the Shanghai Edition. Having stayed in a few hotels in Shanghai, I think this has one of the best location as it’s situated right in the middle of Nanjing Road. The hotel and room designs are warm and sophisticated but not over the top. The room looks very new and is well maintained. The warm service we received during the stay was commendable. Mia was very helpful and we were able to contact her via WeChat during our stay for any help needed. Shoutout to one of the staff at the rooftop bar (didnt manage to get his name) for his amazing service and generosity during our visit too. Perhaps the only thing below expectation was the hotel breakfast. Recommend to book without breakfast and enjoy the good food around shanghai. Would definitely want to return here again next time:)
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Dennis Chou Director of Rooms
Anonymous User
Deluxe Room,1 King Bed
Stayed in Apr 2024
Couples
116 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Prime location near The Bund with excellent service and amenities. However, the lobby and lift lighting were too dim for comfort. The overall experience was fantastic.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Assistant Front Office Manager
Guest User
Premium Bund View Room, 1 King Bed
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
If you're looking for a hotel to stay in Shanghai, I highly recommend the EDITION Hotel. The Bund View rooms offer an exceptional view, and the hotel is conveniently located near the Bund, making it easy to explore the area. What truly made this trip special, however, was the attentive and warm 1:1 escort service provided by Collin. He meticulously handled all my requests through WeChat, from dry cleaning and restaurant reservations to food delivery, always with a friendly smile. His professional attitude and thoughtful care ensured that I had a comfortable and enjoyable stay. If I stay here again, I would love to receive Collin's escort service once more. I wholeheartedly recommend this hotel.
Response from Property: Dear Guest, Thank you for sharing your experience! We're thrilled you enjoyed the Bund View and our convenient location. It’s wonderful to hear that Collin’s service made your stay special. We'll be sure to pass on your kind words to him. We look forward to welcoming you back! Dennis Chou Director of Rooms
Guest User
Deluxe Room,2 Queen Beds
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 12, 2024
I would like to thank the wonderful staff at The Shanghai Edition for making our stay truly exceptional. It's true what they say—you truly get what you pay for in this hotel. Right from the moment we arrived, Ms. Jackiee warmly welcomed us with her genuine kindness and provided outstanding assistance. Her helpfulness and warmth reassured us that we had made the right choice in booking our stay. Throughout our visit, Jackiee consistently went above and beyond to ensure our comfort and satisfaction. I also want to extend my thanks to Guest Relations, specifically Senia Selena, for her exceptional service during our check-in process. Senia efficiently handled all our requests, no matter how simple, and continually exceeded our expectations. Thanks to her, our visiting family had an incredible experience at your hotel and is already looking forward to returning. To the entire team, I want to commend you for your outstanding efforts. Your dedication and commitment to delivering exceptional service are truly commendable. Thank you for creating such a memorable stay for us.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Assistant Front Office Manager
Guest User
Deluxe Room,2 Queen Beds
Stayed in Jan 2024
Family
5 review
4.7/5
Amazing
Posted on Jan 7, 2024
Staffs are friendly and helpful. Breakfast is good. Free minibar and non-alcoholic beverages. We got a gift from the hotel when we checked out. Strategic location. Short distance to the bund and hotel just a doorstep to nanjing road.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Assistant Front Office Manager
YEW LIANG JAMES
Deluxe Room,2 Queen Beds
Stayed in Dec 2023
Family
10 review
4.2/5
Very Good
Posted on Dec 25, 2023
Fantastic location. Rooms with 2 Queen size beds which fits perfectly for 2A2C. Probably the best roof top bar in Shanghai with views of the Bund and across the river. Encountered a few issues but the team was quick to address it. Shout out to Chief Concierge, Ben which has been extremely helpful and hospitable.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Sincerely yours, The Shanghai EDITION.
Ecmy
Deluxe Room,1 King Bed
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Very comfortable and convenient hotel. International breakfast with very good choices of western and Chinese food.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION. We are delighted to learn that you had enjoyed your stay in with us and your compliments to our colleague Senia. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Sincerely yours, The Shanghai EDITION.
phuonglaof
Deluxe Room,1 King Bed
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
perfect
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Assistant Front Office Manager
Guest User
Deluxe Room,2 Queen Beds
Stayed in Jun 2024
Family
12 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Location is good just at Shanghai famous spot and all staffs are very friendly.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Dennis Chou Director of Rooms
Lucy Antony
Deluxe Room,1 King Bed
Stayed in Oct 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Oct 29, 2023
Very modern hotel in excellent location. The lobby bar is not recommended
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn your feedback and suggestion. Please accept our sincere apologies for any inconvenience caused regarding to the Lobby bar experience and be assured that corrective training will be implement to ensure there are no future similar reoccurrences. Once again we regret the service shortcomings incurred but nonetheless, looking forward to welcoming you back in the future. Chris Zheng Guest Relations Manager
Celine Ngai
Deluxe Room,1 King Bed
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Very nice place. I was very happy with the temperature of the room. Given that it’s winter, most places will have heater on, which makes the room super dry and uncomfortable. But I was very pleased with Edition. The service is amazing, we got many gifts and fruits for free. Will happy to go again.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Dennis Chou Director of Rooms
YON JIAN
Deluxe Room,1 King Bed
Stayed in Aug 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Aug 7, 2023
One of the best hotel I’ve ever stayed in Shanghai, toiletries are Le Labo brand, how amazing is that.
6/10
Response from Property: Dear valued guest, thank you for choosing The EDITION Shanghai! We are delighted to learn that you had enjoyed your stay in The EDITION Shanghai and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Guest Relations Manager
Darla Moody
Deluxe Room,1 King Bed
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 10, 2023
I was traveling alone with my 7 year old daughter and stayed here for one night. We loved all the help we got. All the amenities were very convenient for us and all the staff was very helpful. Selene offered my daughter some treats upon arrival and some gifts when we left as well as offered suggestions on where to eat that would be most comfortable for my daughter. Thank you to all the staff who made our stay wonderful. Hope to visit again.😊
Response from Property: Dear valued guest, thank you for choosing The EDITION Shanghai! We are delighted to learn that you had enjoyed your stay in The EDITION Shanghai and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Guest Relations Manager
Karltbc
Premium City View Room, 1 King Bed
Stayed in Jul 2023
Solo travelers
43 review
4.0/5
Very Good
Posted on Jul 18, 2023
Great location very close to the bund and on east Nanjing road so if you want to shop it’s great. I felt the service was below average for the price of 2700 ¥ a night. There was no welcome drinks you would think on a hot summer day the front desk would offer water. There was no help going to the room and guide on Wi-Fi, the room, where the swimming pool and time for breakfast. The turn down service is lackluster nothing was really changed in the room. The front desk really need training on how to treat guest at a luxury level this is not a cheap hotel and thus guest pay extra money for the hotel to pay extra for attention to detail. Breakfast service was great and the selection was great.
6/7
Response from Property: Dear valued guest, thank you for sharing the service feedback and suggestion with us. This is certainly not the impression and level of service we strive to deliver and we regret that this tainted your stay experience. Please accept our sincere apologies for any inconvenience caused and be assured that corrective training will be implement to ensure there are no future similar reoccurrences. Once again we regret the service shortcomings incurred but nonetheless, looking forward to welcoming you back in the future. Chris Zheng Guest Relations Manager