Guest Reviews of Vienna Hotel (Shanghai Sijing Metro Station)
9.2/10
Very Good
1077 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(1077)
Positive reviews(1048)
Reviews with photos/video(109)
Friendly front desk staff(203)
Easy to get around(107)
Close to metro(57)
Convenient parking(31)
Delicious breakfast(30)
Perfect for business trips(29)
Good Internet(28)
Convenient for shopping(26)
Negative reviews(29)
jiaice88
Deluxe 2-bed Room
Stayed in Mar 2026
Traveling with friends
215 reviews
6.0/10
Posted on Apr 21, 2026
The hotel's location is good, with easy access to Sijing Metro Station on foot, and plenty of dining options nearby. The room was clean and tidy with good natural light and stable free Wi-Fi. However, the mattress was a bit hard, making for an uncomfortable sleep. The bathroom drainage was slow, causing water to accumulate easily during showers. There was also an odd smell in the hallway, and the ventilation wasn't great. The service attitude was acceptable, but the efficiency was only average, and check-in was a bit slow. Overall, it meets chain hotel standards, but there's nothing particularly outstanding; the experience was unremarkable. It's fine for a short one-night stay, but if you're looking for a longer stay or higher quality, you might want to consider other options.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇併入住我們酒店,未能給您帶來滿意的體驗,我們深感抱歉,也非常感謝您的反饋,我們也會針對性的進行檢查整改,力求下次為您提供滿意的服務。真誠期待您的再次光臨,祝您旅途愉快!
Guest User
Standard 2-bed Room
Stayed in Feb 2026
Business traveler
20 reviews
10/10
Outstanding
Posted on Apr 11, 2026
Overall, it was pretty good. I tend to leave positive reviews, and for this price, it's really good value for money. The cleanliness was acceptable, and the location is decent, about a 10-minute walk from the subway station. Plus, fruits in the area are quite cheap.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好~!您的好評是我們努力的動力和對我們的肯定,如果您的入住體驗良好,住的舒適的話,記得常來哦~!
Guest User
Standard Queen Room
Stayed in May 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Jun 4, 2026
The room facilities were complete, and the front desk service was very enthusiastic. They helped me upgrade to a room with a window for free upon arrival, and their attitude was excellent. The room was clean and spacious, bigger than what I originally booked.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好~!您的好評是我們努力的動力和對我們的肯定,如果您的入住體驗良好,住的舒適的話,記得常來哦~!
feng0000
Deluxe Double Room
Stayed in Apr 2026
Business traveler
47 reviews
10/10
Outstanding
Posted on Jun 4, 2026
The room was clean and tidy, with complete facilities. The environment was beautiful, and there were plenty of shops, banks, and a lively night market nearby. The front desk service was warm and attentive. I usually choose Vienna Hotel, and the room prices are also affordable.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好~!您的好評是我們努力的動力和對我們的肯定,如果您的入住體驗良好,住的舒適的話,記得常來哦~!
Guest User
Standard 2-bed Room
Stayed in Mar 2026
Couple
10 reviews
10/10
Outstanding
Posted on Apr 18, 2026
The room was spacious and spotlessly clean, and the hot water was fantastic. It's really close to the night market food street. I had a great experience and will definitely come back next time. Highly recommended! Excellent value for money, truly the most comfortable stay I've had in Shanghai.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好~!您的好評是我們努力的動力和對我們的肯定,如果您的入住體驗良好,住的舒適的話,記得常來哦~!
Mike Burhan
Double Room (No window)
Stayed in May 2024
Business traveler
9 reviews
10/10
Outstanding
Posted on Jun 10, 2024
Great place with a blend of Chinese and international quality, loved being around the amazing people who upgraded my room and provided me with amazing service, thank you for your care and time
Response from Property: 尊敬的賓客您好~!您的好評是我們努力的動力和對我們的肯定,如果您的入住體驗良好,住的舒適的話,記得常來哦~!
Maina W
Deluxe Suite
Stayed in Jun 2023
Solo traveler
16 reviews
9.0/10
Great
Posted on Jul 12, 2023
Was a comfortable stay I really liked the room . The room was clean and the hallways were clean and smelled good , did not have that smoke stench that is in most hotels . The elevator doesn’t get to the 6th floor so you have to carry your luggage one floor up but otherwise good stay . The hotel is at an intersection so it might get a little loud but otherwise was a great stay and I would come back again
Response from Property: Dear guest, your positive feedback is our motivation and recognition. If you had a good and comfortable stay, please remember to come back often!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2025
Traveling with friends
24 reviews
10/10
Outstanding
Posted on May 31, 2025
Good stay
Response from Property: 尊敬的賓客您好~!您的好評是我們努力的動力和對我們的肯定,如果您的入住體驗良好,住的舒適的話,記得常來哦~!
Guest User
Standard 2-bed Room
Stayed in Nov 2025
Family
9 reviews
10/10
Outstanding
Posted on Dec 15, 2025
The hotel is well-equipped with a separate shower and toilet, and the rooms are clean and hygienic. The hotel also has a laundry room and robot delivery service, which are very convenient. Ms. Li at the front desk was very warm and attentive, and she upgraded us to a room with an exterior window free of charge, which made us feel very welcome. There are many large shopping malls nearby, making it a very lively area. The hotel offers great value for money and is highly recommended.
Original textTranslated by Google
Response from Property: Dear guest, your positive feedback is our motivation and recognition. If you had a good and comfortable stay, please remember to come back often!
Anonymous User
Standard Queen Room
Stayed in Nov 2025
Other
76 reviews
9.7/10
Amazing
Posted on Dec 6, 2025
The hotel boasts a great location, situated at a central intersection, offering excellent convenience. The front desk service is also commendable; they were very helpful and provided enthusiastic assistance...
Original textTranslated by Google
Response from Property: Dear guest, your positive feedback is our motivation and recognition. If you had a good and comfortable stay, please remember to come back often!
Guest User
Standard Queen Room
Stayed in Oct 2025
Solo traveler
4 reviews
10/10
Outstanding
Posted on Nov 2, 2025
The room was very spacious and clean, with comfortable bedding, ensuring a good night's sleep. The bathroom had a separate wet and dry area and advanced facilities. The staff's service attitude was the biggest highlight! From the warm welcome at the front desk and the concierge's thoughtful assistance to the meticulous room service, every staff member had a smile on their face, making me feel incredibly warm and honored.
Original textTranslated by Google
Response from Property: Dear guest, your positive feedback is our motivation and recognition. If you had a good and comfortable stay, please remember to come back often!
Lianyu
Standard Queen Room
Stayed in Sep 2025
Business traveler
40 reviews
10/10
Outstanding
Posted on Oct 29, 2025
The Vienna Hotel rooms were clean and the environment was nice. The service was also very good. Last time I stayed, they provided a cold drink pitcher, and now that it's colder, they've provided a thermos. They've been very thoughtful. I want to commend the manager. I will definitely stay at this hotel in Sijing again next time.
Original textTranslated by Google
Response from Property: Dear guest, your positive feedback is our motivation and recognition. If you had a good and comfortable stay, please remember to come back often!
Dingdangmaodedakoudai
Double Room (No window)
Stayed in Sep 2025
Business traveler
4 reviews
10/10
Outstanding
Posted on Oct 23, 2025
The hotel has a great environment, and the receptionist, Mr. Zhang, was very welcoming. He upgraded me to a room with a window for free; I hadn't noticed when booking and had booked a room without a window. The room's internet speed was also excellent, with no lag. The hotel also has a laundry room, which is very convenient.
Original textTranslated by Google
Response from Property: Dear guest, your positive feedback is our motivation and recognition. If you had a good and comfortable stay, please remember to come back often!
Guest User
Double Room (No window)
Stayed in Aug 2025
Business traveler
1 reviews
10/10
Outstanding
Posted on Sep 5, 2025
I've stayed at this Vienna Hotel several times. The service and cleanliness are impeccable; it's excellent. I wouldn't stay here every time if it weren't. When I booked, I accidentally booked a room without a window. When I arrived at the hotel, I asked the front desk if they could upgrade me to a room with a window, explaining that I'm a regular customer. The front desk immediately agreed and very kindly upgraded me to a room with a window. Excellent service! 👍
Original textTranslated by Google
Response from Property: Dear guest, your positive feedback is our motivation and recognition. If you had a good and comfortable stay, please remember to come back often!
《fuhaopengyou》
Superior Room (2 Beds)
Stayed in Jul 2025
Business traveler
93 reviews
10/10
Outstanding
Posted on Aug 14, 2025
The front desk staff were friendly and the rooms were clean. All the rooms had windows, and the one they assigned me facing the residential area was very quiet. The facilities are the same as other Vienna hotels; the internet speed was quite fast, and there were no lags while working. I'll definitely choose this hotel again next time I travel with friends. It's just a short walk from the subway station to the night market. Thumbs up!
Original textTranslated by Google
Response from Property: Dear guest, your positive feedback is our motivation and recognition. If you had a good and comfortable stay, please remember to come back often!