Hanting Hotel (Shanghai Jiashan Road) Guest Reviews
4.6/5
Very Good
789 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(789)
Positive reviews(769)
Reviews with photos/video(51)
Friendly front desk staff(77)
Convenient location(75)
Classy environment(66)
Easy to get around(56)
Quiet & comfortable(47)
Many amenities(22)
Close to metro(22)
Delicious breakfast(18)
Negative reviews(20)
Carlos Gustavo
Double Room
Stayed in Jun 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Jun 8, 2024
Room smelled like someone was smoking in (despite that is not allowed) but without incidents
Response from Property: Dear guests, hello! Thank you very much for your comments. Your satisfaction has always been the driving force of our efforts. We will continue our efforts and look forward to your coming again!
Kirt
Queen Room
Stayed in Apr 2024
Solo travelers
22 review
3.0/5
Posted on Apr 7, 2024
Nice location but I was given a room with no windows and very thin walls with noisy neighbours. I stayed here 3 times but no more
I need a new place to stay in Sh
Response from Property: Sir is very sorry, the room type you booked on the platform is a windowless room, you can choose a windowed room next time you book a room, it may be better
Reeve Rivera
Queen Room
Stayed in Jun 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Jul 10, 2024
It was an amazing and relaxing stay. Fresh bedsheets and clean bathroom.
Response from Property: Dear guest, hello! Thank you very much for your good comments. We love cleanliness and we have been taking action when staying at Hanting! The hotel's laundry facilities are very good. I must experience them next time I come!
Miriam in 中国
Double Room
Stayed in Feb 2024
Couples
10 review
4.2/5
Very Good
Posted on Apr 21, 2024
Nice hotel with many local restaurants around. However the room was very small and hard to move around with the luggage inside.
Response from Property: Dear guests, we are very sorry for not being able to give you a perfect experience, because the hotel is located in the center of the city, and the hotel design reasons, the area of the single bed room is relatively small, you can experience our twin room type next time, the area is large and spacious and bright, we are sorry for the bad experience, and look forward to your visit again!
Papay
Double Room
Stayed in Nov 2023
Solo travelers
13 review
4.2/5
Very Good
Posted on Dec 17, 2023
Pros:
1. The hotel is very centrally located and easy to find.
2. The front desk staff are professional and helpful.
3. The free breakfast quality and pick-up system are great, if you have WeChat. For non-Chinese visitors, the system can be confusing, as many digitized systems are in China. But if you download and learn how to use WeChat, it's manageable.
Cons:
1. I don't know if it's an issue. If you want to purchase additional nights, the front desk would eagerly ask you to make the purchase directly with them. However, I found out that the cost of purchasing directly with them could be much higher than purchasing with trip.com. So make sure you compare the price before agreeing to purchase more nights directly at the front-desk.
优点:
1.酒店位于市中心,很容易找到。
2.前台工作人员专业且乐于助人。
3.如果你有微信,免费的早餐质量和取餐系统都很棒。对于非中国游客来说,该系统可能会令人困惑,因为许多数字化系统都在中国。但如果你下载并学习如何使用微信,它是可以管理的。
缺点:
1.我不知道这是否是个问题。如果你想购买额外的住宿,前台会急切地要求你直接与他们一起购买。然而,我发现直接与他们一起购买的成本可能比使用trip.com购买的成本高得多。因此,在同意直接在前台购买更多住宿之前,请确保比较价格。
Response from Property: Thank you very much for choosing and recognizing our service and hygiene. Regarding the room rate, our daily price is different. Near the end of the year, the platform and our official website will launch a large number of activities, such as 5% discount for booking one day in advance, 10% discount for booking three days in advance, or warm winter promotion, weekend stay, etc. These must be booked at least one day in advance. You cannot book these activity rooms on the same day, so the price of your extended stay will definitely be higher than your previous order price. And sometimes the room is tight for the same day, usually one guest is reserved for the extended stay, and all are released, and guests can book a room online at any time. Avoid the situation where the room cannot be extended. If you have any questions during your stay, please call the front desk!
Guest User
Queen Room
Stayed in Jul 2023
Other
11 review
4.0/5
Very Good
Posted on Jul 24, 2023
Pretty standard for a place where you just want to sleep and then get out. Didn't experience breakfast so can't comment on it.
Response from Property: Thank you very much for your affirmation and suggestions. The shop assistant is also very guilty of causing inconvenience to you during your stay. We will actively adopt your suggestions and hope that your next stay will give you a different experience. I wish you a pleasant journey
Guest User
Superior Double Room
Stayed in Feb 2022
Solo travelers
1 review
4.5/5
Great
Posted on Feb 23, 2022
Good value for location.
coolcoolpaopao
Superior Double Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The hotel is in a great location, with convenient transportation and dining around. There are restaurants and bars in the Jiashan alley opposite, and Shaanxi South Road is across the street. Walking to the end of Jiashan Road on the left side of the hotel gate is the Jiashan Campus of the University of Shanghai for Science and Technology. There are many specialty coffee shops along the road, as well as old alleys with a strong cultural, coffee, and market atmosphere. It is a good place to experience the atmosphere of Shanghai.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. The hotel is only a few minutes away from Jiashan Road Metro Line 9 and Line 12. There are all kinds of food, drink and entertainment around. In addition, the free self-service laundry room and dryer in the store are convenient and fast to use. We look forward to your visit again!
pond_tang
Guestroom (2 beds)
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The room is clean and tidy, and the hotel is conveniently located.
The service attitude is super good and responsive. The hotel also has washing machines and dryers, which is very convenient for people traveling.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support to our store. Your satisfaction is the greatest recognition and motivation for our work. We will continue to maintain high-quality service and look forward to your next visit!
Guest User
Guestroom (2 beds)
Stayed in Oct 2024
Family
4 review
4.3/5
Very Good
Posted on Oct 9, 2024
The location is quiet and the surrounding area is suitable for walking. You can walk to Shaanxi South Road, Sinan Road, Fuxing Middle Road. The weather was very good during the few days I was there, so it was just right to roam the small streets. It was very nice
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. The hotel is only a few minutes away from Jiashan Road Metro Line 9 and Line 12. There are all kinds of food, drink and entertainment around. In addition, the free self-service laundry room and dryer in the store are convenient and fast to use. We look forward to your visit again!
Guest User
Family Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The hotel service is excellent, the accommodation is very quiet, the hygiene is beyond expectations, there is plenty of hot water, the elderly are very satisfied with their stay, and will definitely continue to stay and come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. The hotel is only a few minutes away from Jiashan Road Metro Line 9 and Line 12. There are all kinds of food, drink and entertainment around. In addition, the free self-service laundry room and dryer in the store are convenient and fast to use. We look forward to your visit again!
Sunnylee73
Guestroom (2 beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 29, 2024
To be honest, I am very satisfied. The management is very good, the hygiene is also very good, the service is warm and thoughtful. It is definitely the best among the similar Hanting hotels. It is quiet and comfortable, and tea is provided at the door.
Original TextTranslated by Google
Response from Property: Dear customer, our entire team is delighted to see you give such a good review! We will continue to serve you with our heart and live up to your expectations. I wish you a happy life!
spaghetti79
Guestroom (2 beds)
Stayed in Aug 2024
Other
59 review
4.0/5
Very Good
Posted on Aug 24, 2024
I booked this hotel for the convenience of going to Ruijin Hospital. I have stayed here several times. The price was very cheap before. I don't know why the price has skyrocketed this year. Maybe it's because of the good location. Breakfast is packed and delivered to the room for each person. The variety is not bad. It is a very ordinary fast hotel meal standard.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Due to the location of the hotel, the surrounding prices are relatively high. We will also work hard to improve. If you come here next time, I hope you can book our hotel again. I look forward to your stay again and wish you a happy life.
Anonymous User
Double Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 11, 2024
5 minutes from the subway station, parking is free, the room has enough space, the water flow is strong enough, it is relatively quiet, the air conditioner works well, and the bed is good. The front desk service is warm, meticulous and thoughtful. When checking in, the front desk enthusiastically introduced the various services in the room. When there is a problem with the room, the service staff solves it promptly. Overall, a great experience!
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for your praise and sharing your wonderful experience. Your satisfaction is the driving force for our efforts. The hotel is only a few minutes away from Jiashan Road Metro Line 9 and 12, and there is plenty of food, drink and entertainment nearby. It is fully equipped, and the free self-service laundry room and dryer in the store are convenient and quick to use. We look forward to your visit again!
Guest User
Guestroom (2 beds)
Stayed in Aug 2024
Family
3 review
3.7/5
Posted on Aug 3, 2024
Checked in at 10pm, the air conditioner was broken and didn't cool, only blowing air. I was afraid of disturbing others because it was too late, so I had to make do with it for one night. The facilities were old, and I had to open the cupboard to watch TV. I originally booked a two-night stay, but I decisively checked out the next morning. I went to the store and they said they would find someone to repair the air conditioner. Isn't our time valuable? They said that the room rate cannot be discounted for third-party bookings. Do you still dare to come? To be honest, their attitude is pretty good, but they don't do anything.
Original TextTranslated by Google
Response from Property: Dear guest, we understand your bad experience and we apologize for your bad experience. If you have any questions during your stay, please call the front desk at any time and we will solve them as soon as possible. We failed to leave you with good memories this time. We will strengthen the inspection of room equipment to ensure the normal use of facilities. We will continue to work hard and look forward to your review. I wish you a happy life.