Hanting Hotel (Shanghai Jiashan Road) Guest Reviews
4.7/5
Outstanding
914 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(914)
Positive reviews(894)
Reviews with photos/video(58)
Friendly front desk staff(90)
Convenient location(79)
Easy to get around(63)
Quiet & comfortable(53)
Average sound insulation(18)
Delicious breakfast(18)
Close to metro(14)
Clean bathrooms(4)
Negative reviews(20)
Carlos Gustavo
Double Room
Stayed in Jun 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Jun 8, 2024
Room smelled like someone was smoking in (despite that is not allowed) but without incidents
Response from Property: Dear guests, hello! Thank you very much for your comments. Your satisfaction has always been the driving force of our efforts. We will continue our efforts and look forward to your coming again!
Kirt
Queen Room
Stayed in Apr 2024
Solo travelers
22 review
3.0/5
Posted on Apr 7, 2024
Nice location but I was given a room with no windows and very thin walls with noisy neighbours. I stayed here 3 times but no more
I need a new place to stay in Sh
Response from Property: Sir is very sorry, the room type you booked on the platform is a windowless room, you can choose a windowed room next time you book a room, it may be better
Reeve Rivera
Queen Room
Stayed in Jun 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jul 10, 2024
It was an amazing and relaxing stay. Fresh bedsheets and clean bathroom.
Response from Property: Dear guest, hello! Thank you very much for your good comments. We love cleanliness and we have been taking action when staying at Hanting! The hotel's laundry facilities are very good. I must experience them next time I come!
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Miriam in 中国
Double Room
Stayed in Feb 2024
Couples
10 review
4.2/5
Very Good
Posted on Apr 21, 2024
Nice hotel with many local restaurants around. However the room was very small and hard to move around with the luggage inside.
Response from Property: Dear guests, we are very sorry for not being able to give you a perfect experience, because the hotel is located in the center of the city, and the hotel design reasons, the area of the single bed room is relatively small, you can experience our twin room type next time, the area is large and spacious and bright, we are sorry for the bad experience, and look forward to your visit again!
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Papay
Double Room
Stayed in Nov 2023
Solo travelers
13 review
4.2/5
Very Good
Posted on Dec 17, 2023
Pros:
1. The hotel is very centrally located and easy to find.
2. The front desk staff are professional and helpful.
3. The free breakfast quality and pick-up system are great, if you have WeChat. For non-Chinese visitors, the system can be confusing, as many digitized systems are in China. But if you download and learn how to use WeChat, it's manageable.
Cons:
1. I don't know if it's an issue. If you want to purchase additional nights, the front desk would eagerly ask you to make the purchase directly with them. However, I found out that the cost of purchasing directly with them could be much higher than purchasing with trip.com. So make sure you compare the price before agreeing to purchase more nights directly at the front-desk.
优点:
1.酒店位于市中心,很容易找到。
2.前台工作人员专业且乐于助人。
3.如果你有微信,免费的早餐质量和取餐系统都很棒。对于非中国游客来说,该系统可能会令人困惑,因为许多数字化系统都在中国。但如果你下载并学习如何使用微信,它是可以管理的。
缺点:
1.我不知道这是否是个问题。如果你想购买额外的住宿,前台会急切地要求你直接与他们一起购买。然而,我发现直接与他们一起购买的成本可能比使用trip.com购买的成本高得多。因此,在同意直接在前台购买更多住宿之前,请确保比较价格。
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Response from Property: Thank you very much for choosing and recognizing our service and hygiene. Regarding the room rate, our daily price is different. Near the end of the year, the platform and our official website will launch a large number of activities, such as 5% discount for booking one day in advance, 10% discount for booking three days in advance, or warm winter promotion, weekend stay, etc. These must be booked at least one day in advance. You cannot book these activity rooms on the same day, so the price of your extended stay will definitely be higher than your previous order price. And sometimes the room is tight for the same day, usually one guest is reserved for the extended stay, and all are released, and guests can book a room online at any time. Avoid the situation where the room cannot be extended. If you have any questions during your stay, please call the front desk!
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Guest User
Queen Room
Stayed in Jul 2023
Other
12 review
4.0/5
Very Good
Posted on Jul 24, 2023
Pretty standard for a place where you just want to sleep and then get out. Didn't experience breakfast so can't comment on it.
Response from Property: Thank you very much for your affirmation and suggestions. The shop assistant is also very guilty of causing inconvenience to you during your stay. We will actively adopt your suggestions and hope that your next stay will give you a different experience. I wish you a pleasant journey
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Guest User
Guestroom (2 beds)
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The location is convenient, the room is clean, and the front desk is nice. I asked the front desk to arrange a quiet room and they helped me arrange one. I am basically satisfied. It is convenient for travel and I will choose this hotel again in the future.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. The hotel is only a few minutes away from Jiashan Road Metro Line 9 and Line 12. There are all kinds of food, drink and entertainment around. In addition, the free self-service washing machines and dryers in the store are convenient and fast to use. We look forward to your visit again!
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Anonymous User
Guestroom (2 beds)
Stayed in Dec 2024
Travel with friends
13 review
4.0/5
Very Good
Posted on Dec 22, 2024
The sewer stinks, the room facilities are simple and old. The Hanting in the same district of Shanghai provides different toiletries packaging bags. Last night's was better than tonight's. There are also two fewer bottles of free mineral water in the room, and there are no tea bags for coffee. The surrounding residential area is quiet. The disposable slippers of Hanting are of good quality.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry that we failed to give you a good experience in the hotel. We attach great importance to the problem you raised and immediately reported it to the leadership. We have retrained the housekeepers to focus on cleaning the sewers when cleaning, and the housekeeper supervisor has increased the intensity of room inspections. When problems are found, they will be improved in time. The hotel will present you with a brand new look~ Looking forward to your stay again!
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pond_tang
Superior Double Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The whole room is very clean. The room faces the community, so it is not noisy at night. The 1.8-meter big bed in the big bed room is very comfortable. The room is a little small but it does not affect the sleep. It is cozy and warm.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. The hotel is only a few minutes away from Jiashan Road Metro Line 9 and Line 12. There are all kinds of food, drink and entertainment around. In addition, the free self-service washing machines and dryers in the store are convenient and fast to use. We look forward to your visit again!
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Guest User
Double Room
Stayed in Dec 2024
Other
5 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The king-size bed room I booked is a bit small, but it is enough for one person. The disadvantage is that the sound insulation is a bit poor, but the advantage is that the hot water is hot and strong.
The overall feeling is very good, and the service is very considerate.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your evaluation. Your satisfaction has always been the driving force of our efforts. Because the hotel has been renovated for a long time, the sound insulation is indeed not that good. The front desk has soundproof earplugs for you. I look forward to your stay again and wish you a happy life!!!
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coolcoolpaopao
Superior Double Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The hotel is in a great location, with convenient transportation and dining around. There are restaurants and bars in the Jiashan alley opposite, and Shaanxi South Road is across the street. Walking to the end of Jiashan Road on the left side of the hotel gate is the Jiashan Campus of the University of Shanghai for Science and Technology. There are many specialty coffee shops along the road, as well as old alleys with a strong cultural, coffee, and market atmosphere. It is a good place to experience the atmosphere of Shanghai.
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Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. The hotel is only a few minutes away from Jiashan Road Metro Line 9 and Line 12. There are all kinds of food, drink and entertainment around. In addition, the free self-service laundry room and dryer in the store are convenient and fast to use. We look forward to your visit again!
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Guest User
Guestroom (2 beds)
Stayed in Oct 2024
Family
4 review
4.3/5
Very Good
Posted on Oct 9, 2024
The location is quiet and the surrounding area is suitable for walking. You can walk to Shaanxi South Road, Sinan Road, Fuxing Middle Road. The weather was very good during the few days I was there, so it was just right to roam the small streets. It was very nice
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. The hotel is only a few minutes away from Jiashan Road Metro Line 9 and Line 12. There are all kinds of food, drink and entertainment around. In addition, the free self-service laundry room and dryer in the store are convenient and fast to use. We look forward to your visit again!
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Guest User
Guestroom (2 beds)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Clean, quiet and comfortable
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of us. The hotel's self-service laundry is very good. I must experience it next time I come! Han Xiaoer is here to wish you a happy new year, and wish you and your family happiness, success in everything, and all your wishes come true!
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Guest User
Family Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The hotel service is excellent, the accommodation is very quiet, the hygiene is beyond expectations, there is plenty of hot water, the elderly are very satisfied with their stay, and will definitely continue to stay and come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. The hotel is only a few minutes away from Jiashan Road Metro Line 9 and Line 12. There are all kinds of food, drink and entertainment around. In addition, the free self-service laundry room and dryer in the store are convenient and fast to use. We look forward to your visit again!
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Sunnylee73
Guestroom (2 beds)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 29, 2024
To be honest, I am very satisfied. The management is very good, the hygiene is also very good, the service is warm and thoughtful. It is definitely the best among the similar Hanting hotels. It is quiet and comfortable, and tea is provided at the door.
Original TextTranslated by Google
Response from Property: Dear customer, our entire team is delighted to see you give such a good review! We will continue to serve you with our heart and live up to your expectations. I wish you a happy life!