800 Dongfang Road (Dongfang Lu), Pudong, Pudong New Area, Shanghai, 200122, ChinaView Hotel Details
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Shanghai Baoan Hotel Guest Reviews
4.5/5
Good
4933 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(4933)
Positive reviews(4779)
Reviews with photos/video(586)
Friendly front desk staff(941)
Easy to get around(746)
Close to metro(318)
Convenient for shopping(252)
Many amenities(128)
Perfect for business trips(123)
Delicious breakfast(100)
Would stay again(99)
Negative reviews(154)
Robert101
Special Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Great value and great location. Was looked after by Kirito the Guest service manager who speaks great English and was happy to assist with all our needs.
Response from Property: Hello, thank you for staying at Shanghai Bao 'an Hotel. We are very glad to get your satisfaction and recognition. It is the hotel's responsibility to let guests feel the attentive service and comfortable first-class environment. Thank you again for your review of the hotel and look forward to your next stay
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Gordon Evepearl
Deluxe Family Room
Stayed in Dec 2024
Family
25 review
4.5/5
Great
Posted on Jan 1, 2025
The hotel room is quite old but still comfy to staycation. Breakfast buffet is delicious and many varieties to choose.
Response from Property: Dear guest, first of all, thank you for choosing Bao'an Hotel and taking the time to give us your feedback. We are deeply sorry that we failed to fully satisfy you. The hotel is currently planning a gradual renovation to improve and enhance the facilities and equipment, and will also pay more attention to handling details. We are committed to serving every guest well and providing a better accommodation environment for each of you. We look forward to your next visit and wish you a pleasant life!
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AllaboutTravels
Deluxe Family Room
Stayed in Dec 2024
Family
12 review
4.7/5
Amazing
Posted on Dec 15, 2024
The hotel looks a bit old fashion, but the location is very good.
The new shopping malls are within walking distance. Its also possible to explore the local neighbourhood nearby to learn about the local lifestyle.
Response from Property: Hello, thank you for staying at Shanghai Bao'an Hotel. We are glad to have received your satisfaction and approval. It is the duty of the hotel to provide guests with considerate and thoughtful service and a comfortable and first-class environment. We will continue to serve every guest well. Thank you again for your review of the hotel. We look forward to your next stay.
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Guest User
Guestroom (Double Bed)
Stayed in Feb 2025
Couples
4 review
4.5/5
Great
Posted on Feb 13, 2025
Little bit of old fashioned interior for the location
Response from Property: Dear guest, thank you very much for choosing Bao'an Hotel! We are deeply sorry and regret that we failed to provide you with a pleasant stay. The hotel is currently planning a gradual renovation to improve and enhance its facilities and equipment, and will also pay more attention to handling details. If you have any questions or suggestions, you can contact the Guest Service Manager through the hotel's phone number. We are committed to serving every guest well and providing a better accommodation environment for each of you. We look forward to your next visit with a more comfortable environment, warmer smiles, and more attentive service.
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Guest User
Special Room
Stayed in Oct 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Oct 26, 2024
The hotel is a bit old but has all needs covered, close to many restaurants and shops.
Response from Property: Dear guests, first of all, thank you for staying at Baoan Hotel and giving us your comments during your busy schedule. We deeply regret that we failed to meet your satisfaction. The hotel is planning to gradually renovate, improve and perfect the facilities and equipment of the hotel, and will pay more attention to the details; We are committed to serving every guest and providing a better environment for every guest. Looking forward to your visit again, I wish you a happy life!
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EvgeniiTkachuk
Business Queen Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Perfect location: direct access to Pudong airport, People's square, West Nanjing road stations, Century part are nearby. Decathlon and huge shopping mall, different bistro and restaurants in close proximity.
Zhao is very friendly, significantly helped to solve the arisen issues. Thanks a lot
Response from Property: 尊敬的賓客您好,感謝您下榻寶安大酒店並在百忙之中給予我們的評價,您的滿意評價就是我們不斷提高服務質量的源源動力,深深感謝您的惠顧,期待與您的再次相遇
Thi Mai Huong
Special Room
Stayed in Feb 2025
Solo travelers
11 review
4.7/5
Amazing
Posted on Feb 23, 2025
the stay was great. front desk gave me an upgrade which was nice.
the soundroof is not great tho but it's just my "luck" to have very noisy neighbors who were laughing and talking past mid-night.
Response from Property: Dear guest, thank you for choosing to stay at Shanghai Bao'an Hotel. We are very glad to have received your satisfaction and recognition. It is our responsibility to ensure that guests feel the meticulous and considerate service as well as the comfortable and first-class environment. We will continue to strive to serve every guest well! Thank you again for your review of the hotel. We look forward to your next stay.
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Guest User
Guestroom (Double Bed)
Stayed in Feb 2025
Business travelers
8 review
5.0/5
Outstanding
Posted on Feb 18, 2025
I always use this hotel whenever I come on a business trip to Shanghai. Although it's an old hotel, it's always clean and hygienic and the staff is kind. Thank you.
Response from Property: Hello, thank you for staying at Shanghai Bao 'an Hotel. We are very glad to get your satisfaction and recognition. It is the hotel's responsibility to let guests feel the attentive service and comfortable first-class environment. Thank you again for your review of the hotel and look forward to your next stay
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Ariunaa enkhee
Special Room
Stayed in Sep 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Thank you for helping me. staff with perfect English 🤘 . Thank you Kevin 😘
Response from Property: Dear guests, thank you for staying at Baoan Hotel and giving us the evaluation in your busy schedule. Your satisfaction evaluation is the source of power for us to continuously improve the quality of service. We deeply thank you for your patronage and look forward to meeting with you again
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ROMAN
Special Room
Stayed in Jan 2025
Solo travelers
1 review
4.7/5
Amazing
Posted on Feb 9, 2025
Hotel is little bit old fashioned but still really good place to spend couple of days. Location is totally good with a lot of restaurants around. Staff are friendly & very professional.
Response from Property: Dear guest, thank you for choosing to stay at Shanghai Bao'an Hotel. We are very glad to have received your satisfaction and recognition. It is our responsibility to ensure that guests feel the meticulous and considerate service as well as the comfortable and first-class environment. We will continue to strive to serve every guest well! Thank you again for your review of the hotel. We look forward to your next stay.
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Helen Dee ER
Deluxe Family Room
Stayed in Jan 2025
Solo travelers
12 review
5.0/5
Outstanding
Posted on Feb 12, 2025
I regularly choose this hotel to stay with while I’m in Shanghai. Staff are helpful and friendly but you have privacy and rooms are comfortable and quiet. The location is great as it close to cafes and restaurants, a small mall, and the Metro is a short walk away. The Maglev is also a convenient 15 minute taxi ride away. I will continue to stay with this hotel.
Response from Property: 尊敬的賓客您好,感謝您下榻寶安大酒店並在百忙之中給予我們的評價,您的滿意評價就是我們不斷提高服務質量的源源動力,深深感謝您的惠顧,期待與您的再次相遇
Naira Machkalyan
Guestroom (Double Bed)
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Manager was very nice, and workers at the reception desk we're friendly. The location is close to the metro station, there are plenty stores and restaurants. Room is clean and warm.
Response from Property: Hello, thank you for staying at Shanghai Bao 'an Hotel. We are very glad to get your satisfaction and recognition. It is the hotel's responsibility to let guests feel the attentive service and comfortable first-class environment. Thank you again for your review of the hotel and look forward to your next stay
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YoungHoon
Special Room
Stayed in Jan 2025
Business travelers
16 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The hotel provided convenient access, even when I arrived at Hongqiao Airport, So I came by subway.
Since Century Avenue Station has access to 4 different subways, hotel guests can quickly reach many important areas of SH.
96 Plaza, which is located right in front of the hotel, serves various dining and business meeting locations.
Response from Property: 您好,感謝您入住上海寶安大酒店,很高興能得到您的滿意和肯定,讓客人感受細心周到的服務和舒適一流的環境是酒店應盡的責任,我們會繼續努力服務好每一位客人!再次感謝您給予酒店的點評,期待您的再次入住
Babul
Deluxe Family Room
Stayed in Dec 2024
Travel with friends
1 review
3.7/5
Posted on Jan 1, 2025
My trip was good but Chinese some car driver are not good. Airport to my hotel cost was 100 RMB But driver cost me 500 RMB. It’s not good at all.
Response from Property: Dear guest, first of all, thank you for choosing Bao'an Hotel and taking the time to give us your feedback. We are deeply sorry that we failed to fully satisfy you. The hotel is currently planning a gradual renovation to improve and enhance the facilities and equipment, and will also pay more attention to handling details. We are committed to serving every guest well and providing a better accommodation environment for each of you. We look forward to your next visit and wish you a pleasant life!
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Elsen Mae
Guestroom (Double Bed)
Stayed in Dec 2024
Family
2 review
4.2/5
Very Good
Posted on Jan 1, 2025
Booked a little too early in the day but they still accommodated us. We were surprised how clean and amazing the room was for it’s price. Will surely visit again
Response from Property: Dear guest, thank you for staying at the Bao'an Grand Hotel and taking the time to give us your feedback. Your satisfaction is our driving force to continuously improve service quality. We deeply appreciate your patronage and look forward to serving you again in the future.