voco Shanghai Hongqiao Hub

voco Shanghai Hongqiao Hub Reviews

voco Shanghai Hongqiao Hub

No.1 Lane 958, Jinshajiang West Road, Jiading District, Shanghai, ChinaView Hotel Details
voco Shanghai Hongqiao Hub
voco Shanghai Hongqiao Hubvoco Shanghai Hongqiao Hubvoco Shanghai Hongqiao Hub
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voco Shanghai Hongqiao Hub Guest Reviews

4.5/5
Good
1103 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1103)
Positive reviews(1053)
Reviews with photos/video(134)
Friendly front desk staff(83)
Large rooms(72)
Easy to get around(70)
Convenient for shopping(47)
Perfect for business trips(39)
Close to airport(20)
Stayed multiple times(13)
Tasty restaurant(11)
Negative reviews(50)
Guest User
1 King Standard
Business travelers
14 review
2.5/5
Posted on
The hotel is in the middle of nowhere. Taking train will require you to walk more than 10 mins to get to the hotel. Getting to the nearest mall also another 10 mins walk. It is marketed as the nearest hotel to Shanghai Expo but to get to the Expo, you will still need to set aside 30 mins of travelling time if there is no traffic jam. Gym is below average and swimming pool was closed when I was staying there. Staff does little to solve your problems should you have any. I needed help to book Didi and they brush my quries aside. I wanted to know what else can I do in the vicinity. Like food suggestions or convenience stores. The reply given was, its all at "that side" of the hotel. Overall, a bad stay. Pros: Room is big and spacious. It is also clean.
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Response from Property: 尊敬的賓客,您好!非常抱歉給您帶來了糟糕的入住體驗,您反饋的問題我們已全部記錄,深感愧疚。關於泳池關閉問題,我們會加快設施升級改造進度,爭取早日開放泳池,為客人提供更優質的休閑體驗。對工作人員服務意識淡薄的問題,我們會立即開展全面培訓,強化服務意識和解決問題的能力,確保客人的需求得到及時響應。很感謝您提及房間寬敞乾淨這一優點,這也是我們始終努力維護的基礎品質。希望您能再給我們一次機會,下次入住一定會讓您看到顯著的改進,為您帶來截然不同的舒適體驗。
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Zuma
1 King Standard
Other
24 review
5.0/5
Outstanding
Posted on
Lovely hotel with spacious rooms. I’ll be coming back!
Response from Property: Dear Guest, We would like to thank you for taking the time to share you experience with us . We are very pleased to read that you were satisfied of our services, you had an enjoyable stay with us. We hope to have the pleasure of welcoming you back in a near future.
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Guest User
1 King Standard
Business travelers
7 review
4.5/5
Great
Posted on
Service was good andthe location amazing for what we needed! We will return
Response from Property: Dear Guest, We would like to thank you for taking the time to share you experience with us . We are very pleased to read that you were satisfied of our services, you had a
Guest User
1 King Standard
Couples
3 review
4.7/5
Amazing
Posted on
The place was very neat and they had English speaking staff so communication was fairly easy
Response from Property: Warm Greetings from The QUBE Hotel North Hongqiao! First of all, we would like to thank you for taking the time to share your comments from your recent experience with us. We are pleased to read that you had a relaxing stay in our hotel and we are happy to know that you enjoyed our room comfort, as well as our hotel amenities and service effectiveness.We hope to have the pleasure of welcoming you back in a near future.
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Marcel Okwuchukwu
1 King Standard
Solo travelers
13 review
5.0/5
Outstanding
Posted on
Always my favorite place to stay in Shanghai, all the time I’ve been in Shanghai this 2023 i always stay here .
Response from Property: Dear guests, thank you for your recognition of the service of the qube hotel Shanghai North Hongqiao.Your appreciation is a great inspiration to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home experience. We look forward to your visit again and wish you a happy life!
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Patrick
1 King Standard
Business travelers
24 review
4.2/5
Very Good
Posted on
I lost my passport on the hotel the couldn’t find it
Response from Property: I'm very sorry that you lost your passport in the hotel by accident. Please keep calm. We have started the lost property search process urgently.At the same time, it is recommended that you contact the consulate or embassy for further guidance and assistance. Thank you for your understanding and patience and I wish you all the best.
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Guest User
2 Double Standard High Floor
Solo travelers
29 review
5.0/5
Outstanding
Posted on
Great place and nice staff
Response from Property: Dear Guest, We would like to thank you for taking the time to share you experience with us . We are very pleased to read that you were satisfied of our services, you had an enjoyable stay with us. We hope to have the pleasure of welcoming you back in a near future.
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Boma Naira
1 King Standard High Floor
Other
9 review
4.5/5
Great
Posted on
Great services and hospitality
Response from Property: Dear guest, hello! I'm glad that The Platinum Hotel Shanghai North Hongqiao Greenland can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to your next visit and wish you a happy life!
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Anonymous User
1 King Standard
Business travelers
64 review
5.0/5
Outstanding
Posted on
设施:OK 卫生:OK 环境:OK 服务:OK
Response from Property: Dear guest, hello! Thank you very much for choosing The Platinum Hotel Shanghai North Hongqiao Greenland as your stay. I am glad that the hotel can bring you a wonderful time during your trip. The hotel rooms are designed in a modern and simple style, with an area of ​​42 square meters and above. They are also equipped with bathtubs to provide you with a relaxing bathing environment. High-speed Internet access meets your business office needs. Comfortable mattresses guarantee you a peaceful sleep and a full day of energy. . We have always pursued the goal of "Wonderful Journey, Pleasant Life" to provide every customer with a high-level experience. We will adhere to the greenland cultural concept to welcome every guest with warm and thoughtful service, and we are very much looking forward to your visit again!
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Guest User
1 King Standard
Business travelers
2 review
5.0/5
Outstanding
Posted on
Lydia
Response from Property: Dear guest, hello! I'm glad that The Platinum Hotel Shanghai North Hongqiao Greenland can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to your next visit and wish you a happy life!
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Linbigan
Standard
Business travelers
1 review
5.0/5
Outstanding
Posted on
Jerry at the front desk provided very good service! Facilities: high-end and clean Hygiene: clean and odorless Environment: clean and elegant Service: very good! Minibar: coffee and tea are very sufficient The overall experience is very good, I will book again if I have the chance!
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Guest User
Standard
Travel with friends
1 review
5.0/5
Outstanding
Posted on
The hotel is conveniently located near Hongqiao Railway Station. The rooms are cozy and comfortable, very clean, and I especially like the lobby bar area. The hotel staff is also very nice, from check-in to check-out, they provide smiling service, which makes people feel very comfortable. The hotel's breakfast is also very delicious, with many choices. This experience is good. Next time I come to Shanghai, I will choose to stay here again
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇入住上海虹橋金沙voco酒店,並用心分享如此細緻的入住體驗!我們非常欣喜得知您對酒店的地理位置、房間的温馨舒適度以及大堂酒吧區的氛圍都感到滿意。您的認可是對我們莫大的鼓舞,尤其是您提到員工全程的微笑服務,這正是我們始終秉持“以客為心”理念的體現。同時,能為您提供豐富美味的早餐和整潔舒適的入住環境,我們深感榮幸。您的每一次肯定,都是我們精益求精的動力。期待您下次來上海時再次選擇我們酒店,我們將繼續以熱情與專業迎接您的到來,願每一次相遇都如初見般美好!祝您生活愉快,期待與您再續旅途之緣!
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Guest User
1 King Standard
Business travelers
1 review
5.0/5
Outstanding
Posted on
This time I stayed at VOCO Hotel Shanghai Hongqiao Jinsha, and the experience was great! The hotel is in a great location, close to Hongqiao Airport and the Convention and Exhibition Center. The room is spacious and bright, and the bedding is soft and comfortable, so I had a good night's sleep. The service is even more considerate. From the check-in to the check-out at the front desk, the staff is enthusiastic and efficient. When checking out, they also carefully asked about the stay experience, which made people feel warm. The breakfast is also very rich, with many choices. Next time I come here, I will choose this one again!
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Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇入住上海虹橋金沙voco酒店,並用心分享這份充滿温度的入住體驗!我們非常欣喜得知您對酒店的優越位置、寬敞明亮的房間以及柔軟舒適的床品感到滿意,能讓您一夜好眠是我們最樸素的追求。更令我們感動的是您對服務細節的認可,從熱情高效的入住體驗到退房時的暖心詢問,每一位員工都希望能以真誠與專業傳遞“家”的温度。早餐的豐富選擇能為您開啟美好一天,亦是我們的小小榮幸。您的每一句鼓勵,都是我們持續精進的動力!期待您下次再來上海時與我們重逢,我們將一如既往以貼心服務與美味餐食迎接您,願每一次相遇都能為您留下更多温暖回憶!祝您旅途愉快,生活順心!
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Guest User
Superior 2-bed Room
Business travelers
1 review
5.0/5
Outstanding
Posted on
The hotel is strategically located, close to Hongqiao Airport and the International Convention and Exhibition Center. The hotel lobby is spacious and bright, the front desk is attentive, and the service guys and girls are polite and enthusiastic. The room facilities are very good, the bathroom is clean, and the room is also very tidy. The breakfast variety is very diverse, and I will choose here again if I travel again.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are delighted to see your detailed and heartwarming comments! The hotel is close to Hongqiao Airport and the International Convention and Exhibition Center, hoping to provide convenience for your travel and business activities. The spacious and bright lobby, warm and thoughtful front desk service, well-equipped, clean and tidy rooms, and a variety of breakfasts are all the results of our careful preparation. Your affirmation is our driving force. "I will choose this place again when I travel again" makes us look forward to it. Next time you come, we will definitely prepare more considerate services and look forward to meeting you again!
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Guest User
Superior 2-bed Room
Travel with friends
1 review
5.0/5
Outstanding
Posted on
The hotel is very conveniently located, very close to Shanghai Hongqiao Airport and Hongqiao Convention and Exhibition Center. After comparing many hotels, I finally chose this one. It didn't disappoint me. The guy at the front desk had a very gentle voice, giving people a very gentlemanly feeling. He also recommended nearby food to us. The room is quite large and the soundproofing is super good. It is very friendly to people like me who sleep lightly. The bedding is also very much what I like. I slept very comfortably. The hygiene is very good, especially the bathroom, which is the most concerned. The first thing I did when I entered the room was to check the bathroom. The dead corners were carefully cleaned, so I felt relieved. I will definitely come again next time.
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Original TextTranslated by Google
Response from Property: Dear guest, hello! Our entire team is excited to receive such a detailed and enthusiastic praise from you! From the fact that you chose us among many hotels to your all-round satisfaction after your stay, it means a lot to us. The gentle voice and gentlemanly service of the front desk brother are the warmth and care we hope to bring to you. Your affirmation is our most precious gain, and the words "I will definitely come again next time" give us full motivation. Next time you come, we will definitely prepare more comprehensive services, and look forward to meeting you again and continuing to write a beautiful stay story!
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