Buttonwood Hotel

Buttonwood Hotel Reviews

Buttonwood Hotel

No.75 Lane 111, Chongxi Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Buttonwood Hotel
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Buttonwood Hotel Guest Reviews

4.7/5
Outstanding
355 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(355)
Positive reviews(347)
Reviews with photos/video(91)
Awesome rooms(126)
Friendly front desk staff(51)
Classy environment(33)
Perfect for kids(33)
Large rooms(23)
Has facilities for children(13)
Comfortable bed(12)
Convenient for shopping(9)
Negative reviews(8)
Anonymous User
Tong Hua Superior Twin Room
Stayed in Oct 2024
Travel with friends
8 review
3.5/5
Posted on Oct 22, 2024
Overall is good. Only room is abit dusty
Response from Property: Dear guests, thank you for your stay and your valuable comments. The hotel will actively give feedback to the superior leaders. Thank you for your affirmation. We will continue to work hard to make every guest in the hotel enjoy the warmth of home. All the staff of the hotel look forward to your next visit.
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Mel
1 King Bed Standard
Stayed in Jan 2022
Other
5 review
3.7/5
Posted on Feb 2, 2022
Difficult checking in- took about 45 mins and I was the only person there
Response from Property: Dear guest,Thank you for taking the time to share your candid review. We are terrible sorry to hear your stay was not a favorable experience. Your feedback is a critical piece for us to continue to improve our services. We hope you will consider staying with us again shall your travels bring you back to Shanghai.Warm regards,IHG Social Listening Team
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Guest User
Superior Room (Double bed)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Jan 18, 2025
This is the best hotel nearby, with thoughtful and meticulous service, new equipment, many charging ports, powerful hot water and air conditioning, and fresh air in the room. It is convenient to Disneyland and can be picked up and dropped off. There is a dedicated room service. In short, this is the most comfortable hotel I have stayed in when visiting Disneyland nearby. I also gave my little friend game coins.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. There are many different room types to choose from in the hotel, each of which will bring you a different extraordinary experience. Your satisfaction is the driving force of the work of all employees. We will continue to work hard to ensure that every guest in the hotel can enjoy the warmth of home. All hotel staff are looking forward to your next visit!
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Anonymous User
Superior Room (Double bed)
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The hotel provides free shuttle bus service to Disneyland, which is very convenient. There is a convenience store next to the hotel to meet daily needs. The environment is quiet, the interior decoration is modern and warm, and the bed is comfortable. You can enjoy a quiet and beautiful night after a day of play. What impressed me most was the service of the hotel. The staff was meticulous and thoughtful, especially Ms. Li at the front desk and the online customer service. The thoughtful service made us feel the warmth of home. Whether it is for travelers seeking a quiet resting place or for families planning to have fun in Disneyland, this hotel is an excellent choice. Not only does it meet the basic needs for accommodation, but it also provides many surprises beyond expectations.
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Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. There are many different room types to choose from in the hotel, each of which will bring you a different extraordinary experience. Your satisfaction is the driving force of the work of all employees. We will continue to work hard to ensure that every guest in the hotel can enjoy the warmth of home. All hotel staff are looking forward to your next visit!
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Guest User
Tong Hua Affordable Double Bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The environment is good, and it is also very convenient to go to Disneyland. There is a specific free shuttle bus, which is well arranged. There is also a free game console experience. The children are also very happy. The lady at the front desk is very enthusiastic. If there is any problem, it will be handled as soon as possible. It is very good. I will come again next time😜😜
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. There are many different room types to choose from in the hotel, each of which will bring you a different extraordinary experience. Your satisfaction is the driving force of the work of all employees. We will continue to work hard to ensure that every guest in the hotel can enjoy the warmth of home. All hotel staff are looking forward to your next visit!
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Guest User
Tong Hua Superior Twin Room
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The environment is good, and we also upgraded the room type for free.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support and affirmation of the hotel. There are many different room types in the hotel to choose from, each of which will bring you a different and extraordinary experience. Your satisfaction is the driving force for the work of all employees, and we will continue to We strive to provide every guest in the hotel with the warmth of home. All hotel staff look forward to your next visit.
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Yebeibingkuoluo
Tong Hua Affordable Double Bed Room
Stayed in Oct 2024
Couples
32 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel has complete facilities, the rooms are very clean, the environment is very good, the service attitude of the lady at the front desk is very good, and she also helped us upgrade the room type. The hotel has a Disney shuttle bus.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. There are many different room types to choose from in the hotel, each of which will bring you a different extraordinary experience. Your satisfaction is the driving force of the work of all employees. We will continue to work hard to ensure that every guest in the hotel can enjoy the warmth of home. All hotel staff are looking forward to your next visit!
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Bucongmingdetuzai
Tong Hua Affordable Double Bed Room
Stayed in Oct 2024
Other
5 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The service of the lady at the front desk is very good. When the courier who sent the package didn't come, she called me to let me know. She is very enthusiastic and I like it. The hotel room is also quite big and very comfortable.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. There are many different room types to choose from in the hotel, each of which will bring you a different extraordinary experience. Your satisfaction is the driving force of the work of all employees. We will continue to work hard to ensure that every guest in the hotel can enjoy the warmth of home. All hotel staff are looking forward to your next visit!
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Visionzong
Superior Room (Double bed)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The room was very clean, the aunties cleaned it very carefully, there is good greenery around the hotel, the location is very quiet, there are many delicious foods nearby, you don't have to worry about eating here, the front desk lady was very enthusiastic and helped us upgrade the room type, it was a great experience
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. There are many different room types to choose from in the hotel, each of which will bring you a different extraordinary experience. Your satisfaction is the driving force of the work of all employees. We will continue to work hard to ensure that every guest in the hotel can enjoy the warmth of home. All hotel staff are looking forward to your next visit!
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Guest User
Superior Room (Double bed)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Super invincible, very cost-effective, and the environment is very quiet
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support and affirmation of the hotel. There are many different room types in the hotel to choose from, each of which will bring you a different and extraordinary experience. Your satisfaction is the driving force for the work of all employees, and we will continue to We strive to provide every guest in the hotel with the warmth of home. All hotel staff look forward to your next visit!
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Anonymous User
Tong Hua Superior Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
First of all, the service attitude of the two young ladies at the front desk is very good. The room is also quite large, the environment outside is also relatively good, it is convenient to eat and shop nearby, and Disney has a shuttle bus which is very convenient. I will stay here again next time I go to Disney.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. There are many different room types to choose from in the hotel, each of which will bring you a different extraordinary experience. Your satisfaction is the driving force of the work of all employees. We will continue to work hard to ensure that every guest in the hotel can enjoy the warmth of home. All hotel staff are looking forward to your next visit!
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zoeyzheng
Tong Hua Affordable Double Bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 16, 2024
During the summer vacation, my girlfriends and I brought six children to play. There is a very fun amusement park downstairs. The front desk is very considerate. The children shouted happily as soon as they arrived and were very excited.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的支持和肯定,酒店內有多種不同房型可供選擇,每一種都會給您帶來不同的非凡體驗,您的滿意是全體員工工作的動力,我們將繼續努力,為每一位在店客人都能享受家一樣的温暖,酒店全體員工期待您的下次光臨!
Quanshuisenlinyu
Tong Hua Deluxe Twin Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The boss is very nice. Seeing that I was with my baby, he upgraded me to a parent-child room. There is a 1.8-meter-long bed and a 1.2-meter-long bed, which are very comfortable to sleep in. It is very convenient to go to Disneyland. There are shuttle buses back and forth, which saves a lot of trouble. The room is clean and tidy. I am very satisfied with this stay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. There are many different room types to choose from in the hotel, each of which will bring you a different extraordinary experience. Your satisfaction is the driving force of the work of all employees. We will continue to work hard to ensure that every guest in the hotel can enjoy the warmth of home. All hotel staff are looking forward to your next visit!
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Guest User
Tong Hua Affordable Double Bed Room
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The service is very good, the room is clean. There is a round-trip shuttle bus to Disneyland. The breakfast is also good. I am very satisfied with the stay. The environment is also very good and the service is very considerate.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. There are many different room types to choose from in the hotel, each of which will bring you a different extraordinary experience. Your satisfaction is the driving force of the work of all employees. We will continue to work hard to ensure that every guest in the hotel can enjoy the warmth of home. All hotel staff are looking forward to your next visit!
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Youcaiyouaiwandedishinizaitaogongju
Tong Hua Affordable Double Bed Room
Stayed in Jun 2024
Couples
26 review
3.7/5
Posted on Jul 1, 2024
The advantage is that there are buses to pick up and drop off, which is very convenient. There are many delicious foods downstairs of the hotel, and the price is also very moderate. If you drive yourself, there is an underground parking lot, which is free and very convenient. The reception attitude of the front desk is very good! We arrived late, but we were still very warmly received. The room had some problems and was solved in time! The communication was also smooth. Breakfast was also provided the next day. The disadvantage is that the hygiene can be better. It is the rainy season recently, and it is quite humid. The hygiene conditions can be more attentive. The sound insulation of the room is a little poor. If the next room is noisy, the sound can be clearly heard.
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Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying with us and sharing your experience. We will continue to work harder for your affirmation. The hotel will also attach importance to your valuable suggestions and will ask the relevant departments to make rectifications. We look forward to your next stay. If you have any questions during your stay, please contact the front desk as soon as possible to help you solve them. All the staff of Tonghua are looking forward to your next stay.
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