Atour  Hotel (Shanghai Xujiahui Tianyaoqiao)

Atour Hotel (Shanghai Xujiahui Tianyaoqiao) Reviews

Atour Hotel (Shanghai Xujiahui Tianyaoqiao)

G Block, Jiahui International Plaza, 325 Tianyaoqiao Road, Shanghai/Xuhui District, China, Xuhui District, Shanghai, ChinaView Hotel Details
Atour  Hotel (Shanghai Xujiahui Tianyaoqiao)
Atour  Hotel (Shanghai Xujiahui Tianyaoqiao)Atour  Hotel (Shanghai Xujiahui Tianyaoqiao)Atour  Hotel (Shanghai Xujiahui Tianyaoqiao)
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Atour Hotel (Shanghai Xujiahui Tianyaoqiao) Guest Reviews

4.8/5
Excellent
3600 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3600)
Positive reviews(3522)
Reviews with photos/video(317)
Delicious breakfast(339)
Friendly front desk staff(314)
Quiet & comfortable(302)
Convenient parking(168)
Close to metro(60)
Clean bathrooms(53)
Nice toiletries(49)
Large bathroom(17)
Negative reviews(78)
Guest User
Superior Standard Room
Stayed in мая 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 2 июня 2024 г.
Atour is a hidden gem that offers great amenities. If you join as a member you'll get free breakfast and permanent discounts. Each room does not have carpet and shower pressure is great. I would stay here again in a heart beat.
Response from Property: There is always unexpected warmth. Let me tell you quietly that Atour's services all have very fashionable names, 100% tea, warm meals at night, special sweet springs... If you like it, come often in the future. Satisfaction is just the starting point, surprise and touching are the goals. Atour has more service experiences and more surprises waiting for you to explore at any time. Welcome to come often.
LEE KIM NOY
Deluxe King Room
Stayed in апр. 2024 г.
Business travelers
1 review
4.2/5
Very Good
Posted on 27 апр. 2024 г.
the location to eating places is very convenient. Shopping malls are within 30 min walk. However, note the hotel only provides very basic toiletries, like toothbrush, shower cap and cotton buds. Breakfast is simple but sufficient for busy travelers. their drip coffee and tea leaves provided in the room are good. the only thing that prevent me from giving 5 stars is the lighting in the room. They used mainly yellow light so the visibility is not very good and there is no light at the wardrobe area. Overall, it is not too bad a hotel choice with the reasonable rate.
Response from Property: Thank you for choosing Yaduo and your comments to us. We apologize and regret your unpleasant experience during your stay, and we pay great attention to it. We will actively rectify the inadequacies. To each of you to provide better service, timely improvement, Yaduo's purpose is to serve heart, let you feel the neighborhood service, I wish you a happy life
Qian
Superior Standard Room
Stayed in сент. 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 3 окт. 2024 г.
Excellent location. Short distance walk to popular eat outs and large shopping centers. The room was spacious, clean and filled with many bottles of water unlike other hotels. All inclusive breakfast was nice and front desk receptionist were polite and thoughtful. Certainly I will return here again.
Response from Property: Hello, dear Duoyou, there is a kind of encounter. I have never been invited, but I have a heart and soul. Yaduo met you by chance. We are committed to creating a first-class environment for guests, neighborhood services, and always creating value-added services for customers, so that you can truly feel at home in Yaduo!
Petrakakos
Standard Big Bed Room
Stayed in мая 2024 г.
Business travelers
9 review
4.5/5
Great
Posted on 22 мая 2024 г.
As a foreigner I am looking to find front desk with at least one English speaking person. The other drawback was the dark rooms and the worn out carpets at the corridors. The positive side was the good beds and pillows. The aircon was good and the supplied drinks plentiful.
Response from Property: Thank you for choosing Yaduo and your comments to us. We apologize and regret your unpleasant experience during your stay, and we pay great attention to it. We will actively rectify the inadequacies. To each of you to provide better service, timely improvement, Yaduo's purpose is to serve heart, let you feel the neighborhood service, I wish you a happy life
Brenda
Superior King Room
Stayed in авг. 2024 г.
Business travelers
1 review
4.0/5
Very Good
Posted on 12 сент. 2024 г.
Good and convenient hotel, good for business travellors.
Seng Yoong
Standard Big Bed Room
Stayed in авг. 2023 г.
Solo travelers
2 review
5.0/5
Outstanding
Posted on 30 авг. 2023 г.
Hotel is well located and the service staff are excellent. Worth mentioning is the pillows and bed provided are very comfortable for sleeping.
Response from Property: The countless beautiful memories of the scenery on the road will start from Duoer and look forward to your stay again~ Please believe that the flowers in the world will surely bloom, and beautiful things will come to you. Duoer welcomes you again with a bright mood. There is a cup of good tea, a comfortable bed, and silent company. Love needs no words. Wake up and embrace the sunshine~
MissTang
Standard Big Bed Room
Stayed in янв. 2024 г.
Solo travelers
13 review
5.0/5
Outstanding
Posted on 21 янв. 2024 г.
good location, clean. Can order food delivery and they will send up a little robot to dleliver to your hotel door :)
Wei Jiang
Superior Standard Room
Stayed in дек. 2023 г.
Family
1 review
5.0/5
Outstanding
Posted on 22 дек. 2023 г.
Amazing service! They even let me stay in my double bed room for no extra charge. Super clean rooms & friendly staff.
Response from Property: Thank you very much for your recognition of yaduo. Every trace of your needs is the direction we sincerely strive for. We will work harder and look forward to the next trip. We can create more perfect services for you.
DER LIN
Standard Big Bed Room
Stayed in окт. 2023 г.
Business travelers
1 review
3.0/5
Posted on 26 окт. 2023 г.
The staff are good, but if they can speak a bit slower will be good for me to understand better. But, all is fine😄
Response from Property: Thank you for your affirmation of your service。We will speak more slowly next time we come to stay!Looking forward to your next stay
卡拉Albara
Superior King Room
Stayed in сент. 2023 г.
Solo travelers
4 review
1.2/5
Posted on 9 сент. 2023 г.
I can’t believe I paid ¥658 for this dump. But it’s my own fault for not following my first mine and going to the Marriott. The room is Uber small for the price (and location), the TV didn’t work and as soon as I opened the door I could smell cigarette smoke. Back to the Marriott
Response from Property: Dear guest, we apologize that this stay did not provide you with a good experience. Thank you for your question. The hotel also attaches great importance to it, and we will actively rectify any shortcomings. To provide better service to every friend
Guest User
Standard Big Bed Room
Stayed in апр. 2023 г.
Solo travelers
1 review
5.0/5
Outstanding
Posted on 8 апр. 2023 г.
Comfortable stay. Reasonably convenient location. Nice staff.
Response from Property: Thank you very much for your good comments on our hotel. We will make persistent efforts to live up to your good comments and look forward to your next visit.
Guest User
Superior King Room
Stayed in авг. 2024 г.
Other
10 review
5.0/5
Outstanding
Posted on 17 авг. 2024 г.
设施:1 卫生:q 环境:1 服务:1 1
Response from Property: Duoduo's efforts are only for your praise. Thank you for liking our natural, fresh, simple and quiet living environment. The best trip is to feel a sense of déjà vu in a strange city, to feel a long-lost touch, to feel the neighborhood and Yaduo, which will always be your haven for rest.
Guest User
Superior Standard Room
Stayed in июня 2023 г.
Family
1 review
3.7/5
Posted on 3 июля 2023 г.
The staff were so inefficient and took more than an hour to find my online booking. Actually the staff at the front desk and even the manager just asked me to call trip.com and settle the case by myself. Cant believe how unprofessional they were!
Response from Property: Dear customer . sorry, this check-in did not provide you with a great experience.Thank you for your question.the hotel attaches great importance to it.we will actively make corrections.bring better service to customers
Guest User
Superior King Room
Stayed in мая 2024 г.
Business travelers
6 review
3.0/5
Posted on 1 июля 2024 г.
It could be better.
Response from Property: Thank you for your advice. Duoer will also work harder to provide you with intimate and more efficient services. I wish you a happy life.
Guest User
Standard Big Bed Room
Stayed in июня 2024 г.
Business travelers
2 review
4.0/5
Very Good
Posted on 24 июня 2024 г.
Good service