Dream Island Resort Reviews
Dream Island Resort
No.52 Zhangjiazhai, Bazao Village, Chuansha New Town, Pudong New Area, Shanghai, ChinaView Hotel Details
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Dream Island Resort Guest Reviews
4.8/5
Excellent
636 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(636)
Positive reviews(626)
Reviews with photos/video(175)
Offers pick-up/drop-offs(138)
Classy environment(129)
Great swimming pool(33)
Perfect for kids(26)
Loved the view(15)
Has facilities for children(11)
Well designed(10)
Close to amusement park(5)
Negative reviews(10)
Rafaela R.
Queen Room
Stayed in Aug 2024
Couples
4 review
Very Good
Posted on Sep 4, 2024
We stayed at this hotel because of its proximity to Disneyland, which was very convenient for our trip. They picked up us from hotel to Disneyland and also back to hotel after Disneyland. The location is great, and the staff was attentive and helpful.
However, the room we were initially assigned had a strong smell of cigarette smoke, which was a downside. Fortunately, when we reported the issue, the staff quickly offered us an alternative room, which we really appreciated. I would recommend that the hotel take extra care to prevent this from happening to other guests.
Overall, we had a good experience, but the hotel could improve in ensuring rooms are always fresh and odor-free.
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Response from Property: Dear guest, hello, thank you for your suggestions and thank you again for your support. We will continue to work hard. We look forward to serving you again and seeing you again. .....
Dsmpmata
Starry Sky Double Bed Room With Floor-to-Ceiling Window And Tub
Stayed in Feb 2025
Couples
35 review
Posted on Feb 16, 2025
This hotel. Is the worst I have book I dont know,why it is hear in trip.com, it is very dirty, they dont clean it good please,avoid staying here
Response from Property: Dear Madam
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay. Maintaining a clean and comfortable environment for our guests is our top priority and we deeply regret that we failed to meet your expectations.
Please be assured that we take your comments very seriously and will immediately address these issues with our housekeeping team to ensure improvements are made. We value your feedback as it helps us improve our services.
If you are willing to give us another chance, we would appreciate the opportunity to make it right for you. Please feel free to contact us directly so that we can discuss how we can make your next stay more pleasant.
Once again, we apologize for the inconvenience and thank you for bringing it to our attention.
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Guest User
Queen Room
Stayed in Jan 2025
Solo travelers
3 review
Posted on Jan 10, 2025
Location was not that great, room was very cold at night, tv doesn’t work. WiFi wasn’t strong enough in the room. The hotel is centered in a community, no restaurant, bar or club was closer. And lastly you have to pay around 160-200 CNY for transportation from airport round trip. Most hotels do airport pick up and it’s included in the room price.
Response from Property: Hello, thank you for your support. We sincerely apologize for your poor experience during your stay. There is a restaurant 300m away from us. You may not have noticed it. We are 12km away from Terminal 1 of Pudong International Airport. Thank you again for your support of our work and wish you a happy life.
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VM*
Queen Room
Stayed in May 2024
Travel with friends
1 review
Great
Posted on Aug 9, 2024
The experience was great and coz I loved it , they took us and brought us back from Disneyland without an hassle . It was a great experience. The food was amazing too .
Response from Property: Dear guest, hello, thank you for your affirmation, thank you for staying in our store, sincerely thank you for your support of our work, we will continue to work hard. We look forward to serving you again and seeing you again. .....
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Anonymous User
Queen Room
Stayed in Nov 2024
Solo travelers
34 review
Posted on Feb 10, 2025
This island resort location is deep inside nowhere. Not convenient at all. Feel lost.
Response from Property: 尊敬的外國友人，你好，我們家民宿在上海迪士尼旁邊，距上海迪士尼樂園8分鐘的車程，上海迪士尼座落在上海的浦東新區。給您帶來不便，我們深表歉意。再次感謝您的光臨，祝您生活愉快
Viquez
Independent Courtyard Family Twin Room
Stayed in Jun 2024
Family
24 review
Posted on Jun 15, 2024
Good place, we made our bbq there, nice staff?
Response from Property: Dear guest, hello, thank you for staying in our store. We apologize for the inconvenience. Thank you again for your support. We will continue to work hard. We look forward to serving you again and seeing you again. .....
Guest User
Queen Room
Stayed in Sep 2024
Couples
13 review
Very Good
Posted on Sep 17, 2024
Nice environment and the room is equipped with amenities. The front desk was very helpful.
Response from Property: 尊敬的客人，您好，謝謝您的肯定，感謝您入住我們小店，衷心感謝您抽出寶貴的時間，真誠用心的回覆。再次感謝您對我們的支持，我們會繼續努力。期待能再次為您服務和您再次光臨．.....
senbak
Queen Room
Stayed in Dec 2024
Solo travelers
1 review
Great
Posted on Dec 17, 2024
very nice staff and well organized rooms
wish to stay long
Response from Property: Dear guest, hello, thank you for your affirmation, thank you for staying in our store, and sincerely thank you for taking out your precious time and sincere reply. Thank you again for your support, we will continue to work hard. Looking forward to serving you again and seeing you again. .....
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Cha❤️❤️❤️❤️
Queen Room
Stayed in Jul 2024
Family
3 review
Posted on Jul 28, 2024
Is a bit out of the way, but the rural setting is very relaxing. The surrounding farmland creates a peaceful vibe that I enjoyed.
While the air conditioning in the room isn’t cold
Enough, the room itself was a good size and very clean. The staff was extremely friendly and responsive, which enhanced the overall experience.
The swimming pool my daughter used was on the smaller side, but since there were only a few other guests using it, she had plenty of space to play. It's unfortunate the other pool was out of order during our visi…Overall, I think is a great option, especially for a summer getaway. The relaxing rural setting, clean rooms, and wonderful staff make it a place I'd be happy to return to in the future to simply unwind and recharge.
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Response from Property: 尊敬的客人，您好，感謝您入住我們小店，感謝您對我們的支持，我們會繼續努力。期待能再次為您服務和您再次光臨．.....
Johann Hartzenberg
Elegant Double Room
Stayed in May 2024
Family
9 review
Posted on May 26, 2024
We chose this hotel because of the reviews and the proximity from Disney. The hotel offered free car to Disney but never told us about taking a bus back to another location to meet the driver. We checked in after 11pm and check in was easy. We were tired and struggled to sleep because of the noise of other guests after we were told by the contact person no noise after 11. Otherwise I would recommend the hotel for people that want to go to Disney. Be aware because it is inappropriate village taxi drivers are finding hard to find the location and the area is very dark at night. But we loved the feel of being in the village.
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Response from Property: Dear guest, hello, thank you for staying in our store. The B&B provides free morning and evening shuttle service to Disneyland. Thank you again for your support, we will continue to work hard. Looking forward to serving you again and seeing you again. .....
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Guest User
Featured Room (2 Beds) (French Window)
Stayed in May 2024
Travel with friends
18 review
Outstanding
Posted on May 22, 2024
I am really happy to spend my birthday here! The Disney is 15 minutes by car, the transfer was included. The room is clean “smart house” system is installed in the bathroom. The pool is nice to take photos and cool a bit. In general the territory, terrace and the owner are nice! Thank you very much! The house holder helped us a lot🤩🤩🤩 I recommend this place.
Response from Property: Dear guest, hello, thank you for your affirmation and thank you for staying in our store. The B&B provides free morning and evening shuttle bus service to Disneyland. Thank you again for your support, we will continue to work hard. Looking forward to serving you again and seeing you again. .....
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Guest User
Guestroom (Double Bed) (French Window, Bathtub)
Stayed in Jul 2024
Couples
1 review
Great
Posted on Jul 19, 2024
The stuff was very friendly and helpful. Beautiful rooms, enjoyed my stay
Response from Property: 尊敬的客人，您好，謝謝您的肯定，感謝您入住我們小店，民宿有提供免費迪士尼樂園早晚班車接送服務哦。再次感謝您對我們的支持，我們會繼續努力。期待能再次為您服務和您再次光臨．.....
Laetitia
Elegant Double Room
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 15, 2024
the service staff of this hotel was absolutely the kindest and moat welcoming that I have ever experienced. They make you feel very welcomed and like home. Also, they helped me with so many things that I had questions about or needed to figure out. They even helped me with my deliveries and literally any question I had. Even just the service already makes me feel like I want to visit that hotel again. Also the rooms are very clean and pretty☺️
Response from Property: Dear guest, hello, thank you for your affirmation, thank you for staying in our store, thank you again for your support, we will continue to work hard. Looking forward to serving you again and seeing you again. .....
ERINA01
Queen Room
Stayed in Jan 2025
Couples
6 review
Outstanding
Posted on Feb 4, 2025
Very impressed, stayed here for 3 nights, very cheap price, and the service was very good. Free pick-up and drop-off from Disneyland! At such a cheap price, I want this place to be more well-known. The air in Shanghai is cold, the air conditioner works slowly, must be turned on to the highest temperature. The surrounding area is quite quiet because it is a countryside, like a small, cute, chill village. Those who like quietness may fall in love with this place. It is only about 8-10 minutes from Disneyland. After playing in the park until tired, you don't have to travel far because the hotel is very close. 👍👍👍
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Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello, thank you for your affirmation and thank you for staying in our store. I sincerely thank you for taking the time to respond sincerely. Thank you again for your support, we will continue to work hard. We look forward to serving you again and having you visit us again. .....
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Dina MUNINA
Starry Sky Double Bed Room With Floor-to-Ceiling Window And Tub
Stayed in Oct 2024
Solo travelers
4 review
Great
Posted on Oct 24, 2024
Great hotel for a couple of nights. Comfortable bed for a good night's sleep. Bath with hot water ❤️. No problem checking in late at night. It is very convenient that the owner provides a transfer to Disneyland and back. Everyone is very responsive and friendly.
Disadvantages: not very good WiFi, and the air conditioning is not strong enough.
But for a couple of nights in cool autumn weather this is normal, not critical.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your affirmation, thank you for staying in our store, and sincerely thank you for taking your precious time and sincere and attentive reply. Thank you again for your support and we will continue to work hard. We look forward to serving you again and seeing you again. .....
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