Home Inn (Shanghai Hongqiao International Airport T1) Guest Reviews
4.2/5
990 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.4
Cleanliness4.2
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All reviews(990)
Positive reviews(907)
Reviews with photos/video(80)
Convenient location(180)
Easy to get around(175)
Close to airport(139)
Great value for money(52)
Friendly front desk staff(47)
Classy environment(40)
Average sound insulation(39)
Perfect for business trips(19)
Negative reviews(83)
Guest User
Double Room
Stayed in Nov 2024
Business travelers
1 review
3.7/5
Posted on Nov 26, 2024
I really appreciate the customer care at the reception both the lady and the man
Thank you so much
They all made sure that they do the needful on time
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! We are very happy to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
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Guest User
Family Room
Stayed in May 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on May 14, 2024
Great hotel to spend one night before the travel. Airport is very close- it took 5 min by taxi to get to Terminal 1
Response from Property: Dear guest, thank you for your review in your busy schedule. Your encouragement is our driving force. You really shared your stay experience with us. Your encouragement and support are the goal of pushing Xiaoru forward. Xiaoru will work harder to improve the quality of service. Thank you for your love and trust in Xiaoru. Xiaoru will always be here waiting for you to come back and look forward to your stay again.
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Guest User
Business Double Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The place was clean and the staff was very helpful. I would book this again.
Response from Property: 尊敬的賓客,您好!看到您的點評我的內心十分歡喜,能夠得到您如此好的評價真的非常榮幸!感謝您的大力支持!感謝您花費時間為我們用心的評價,真的非常非常感謝!我們將會更加努力努力地服務做得更好,來回報您的厚愛!我們期待與您下次再見,上海如家酒店全體員工祝您生活愉快,天天開心。
Daniel
Double Room
Stayed in Aug 2024
Couples
9 review
3.0/5
Posted on Sep 7, 2024
The hotel is located about 15 minutes walk from the airport. Worse service than another Inn I stayed in in Shanghai.
Response from Property: Dear guest, thank you for taking time out of your busy schedule to leave a review for Xiaoru. I feel very guilty for not being able to give you a good stay experience. I would like to express my sincere apologies to you again. Your feedback has been addressed to Xiaoru. Notify the relevant departments to make rectifications. Xiaoru will work harder to improve service quality. I hope you can give Xiaoru a chance to serve you again. Xiaoru will always be here waiting for you to come back and look forward to your stay again.
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Rana Tufail (Rana Saab)
Double Room
Stayed in May 2024
Solo travelers
3 review
2.7/5
Posted on May 13, 2024
The front lady and her service is the best thing about the hotel. The rooms are tacky and small and do not have any space to move about. 1 had just 1 check in bag which when opened in the room , took away 80% of the movement space. Thankfully 1 stayed only 1 night. The hotel is located around a 12 minute walk from Hongqiao terminal 1 which is alot when you have bags in your hands.
Response from Property: Dear guest, hello! Fate made you choose Xiaoru. In the season of spring, Xiaoru has the chance to meet you. Xiaoru is extremely sorry that I failed to give you a satisfactory stay experience in this beautiful season. Xiaoru hopes that through Xiaoru's efforts, you can give Xiaoru another chance to serve you. Xiaoru will seize the opportunity and look forward to seeing you! I wish you a happy life!
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Guest User
Double Room
Stayed in Nov 2024
Business travelers
3 review
3.2/5
Posted on Nov 14, 2024
It is not worth it for the price paid.
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
Ter Be Eng
Family Room
Stayed in Jul 2024
Family
1 review
1.7/5
Posted on Jul 4, 2024
Toilet blocked. Room is dusty.
Counter and staff are friendly.
Response from Property: Dear guest! Thank you for your continued trust in Home Inn. I feel guilty for not giving you a good stay experience. I will provide more enthusiastic service and treat every family member who trusts Home Inn sincerely, and repay them with my 100% effort! I wish you a happy life again!
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kevin2023May
Guestroom (2 beds)
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Clean room and airport location with nice offer.
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Guestroom (2 beds)
Stayed in Dec 2024
Travel with friends
3 review
3.0/5
Posted on Dec 12, 2024
OK K k k
Response from Property: 酒店回覆內容: 尊敬的賓客:您好!非常感謝您的入住與點評!很高興能為您的出遊帶來美好的時光,您的反饋給予酒店很大的幫助,也是我們進步的動力,不足之處我們會結合相關部門進行整改,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Business Double Room
Stayed in Jun 2023
Business travelers
24 review
3.0/5
Posted on Jul 4, 2023
location is good then
Response from Property: Your words of praise are a great encouragement to us. The comfortable, fresh, natural and quiet living environment makes you feel as good as home. As a guest, I try to understand you; as a friend, I try to cherish you; as a confidant, I can't live without you. Meet here, let our hearts warm you and be close to you~ We are willing to enjoy this bright and beautiful time with you!
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Guest User
Business Double Room
Stayed in Mar 2024
Business travelers
5 review
1.0/5
Posted on May 1, 2024
Not good
Response from Property: Hello dear guests! Fate has made you choose Xiaoru. In the spring season, Xiaoru has the fate to meet you. Xiaoru feels extremely guilty. In this beautiful season, I failed to give you a satisfactory stay experience. Xiaoru feels extremely guilty. Xiaoru I hope that through Xiaoru’s efforts, you can give Xiaoru another chance to serve you. Xiaoru will take advantage of it and look forward to you! wish you a happy life!
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Guest User
Business Double Room
Stayed in Jan 2025
Family
10 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The hotel is OK, the service is still very thoughtful, because there are children, they specially contacted the parents to confirm the child's situation, it is very formal, the service attitude is also very good, the old hotel is really good
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very happy to see your comments. It is really an honor to receive such a good evaluation from you! Thank you for your strong support! Thank you for taking the time to give us a careful evaluation. Thank you very much! We will work harder and serve better to repay your kindness! We look forward to seeing you next time. All the staff of Shanghai Home Inn wish you a happy life and happiness every day.
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Guest User
Business Double Room
Stayed in Dec 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Dec 23, 2024
The price is cheap, but it is a bit far from the airport. The facilities are relatively old, but the price is cheap. I returned from Japan too late to go to a third place. It is worth sleeping for one night. It is worth recommending
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay in our hotel. In the busy city, Home Inn is like a quiet harbor, waiting for your visit. Xiaoru will continue to work hard to improve and provide you with high-quality services and a safe and comfortable environment. We will welcome your next visit with an attitude of not forgetting our original intention!
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知足常楽
Double Room
Stayed in Dec 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Jan 16, 2025
I think it's one of the cheapest hotels around Hongqiao Airport.
There is mineral water but no kettle.
No refrigerator or safe.
Toothbrush and comb were provided at the front desk when checking in.
The shower had enough water and was hot enough.
The towels were stiff.
It's an acceptable 10-minute walk to the Hongqiao Airport 1 subway station.
Worth using as a transit point.
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝親在百忙之中給小如們做的點評,酒店距離虹橋T2客運大樓直線距離2.7公里,全程5公里白天網約車更優惠一些。酒店距離地鐵直線距離900米步行10分鐘左右,地鐵最早一班是早上6:15分,步行200米早晨7:00有711便利店已經開門咯,旁邊有清真牛肉麪早晨8:00開門哦!小如會更加努力的做好服務品質,感謝您對小如的喜愛與信任,小如會一直在這裏等您回來,期待您再次入住
Haluka
Guestroom (2 beds)
Stayed in Dec 2024
Travel with friends
54 review
4.5/5
Great
Posted on Dec 15, 2024
Overall it's OK, but the price/performance ratio is not high, as expected in Shanghai where every inch of land is worth a lot of money. There is no airport pick-up, but it's very close by taxi for more than ten yuan. If there is a disadvantage, it is that the air conditioning and heating effect are not very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your comment. I would like to sincerely apologize to you. Welcome to visit us next time. You will definitely see a brand new Xiaoru. If you need anything, Xiaoru will deliver it to you as soon as possible. Xiaoru is constantly improving itself. I hope to see Xiaoru again next time and she has advantages worthy of your comment. I am always looking forward to seeing you!