No. 782 Cailun Road, Pudong New Area, Shanghai, 201203, ChinaView Hotel Details
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Yitel Hotel Guest Reviews
4.8/5
Excellent
1202 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1202)
Positive reviews(1185)
Reviews with photos/video(134)
Friendly front desk staff(286)
Classy environment(130)
Delicious breakfast(114)
Convenient parking(107)
Perfect for business trips(72)
Delicious buffet(12)
Easy to call taxis(8)
Includes a safe(3)
Negative reviews(17)
정
Family Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
It was so clean and nice! The next time I visit Shanghai, I was 100% willing to visit again, the blanket was cozy, and most of all, the bathroom was clean. And the staff was so kind. 😀😀👍👍
Response from Property: 親愛客官,花在開,蝴蝶可以作證;風在吹,樹葉可以作證;雨在下,泥土可以作證;雲在飛,天空可以作證;和頤至尚酒店在等您,我的回覆可以作證。和頤至尚酒店-上海張江金科路店總經理——Joe Chen
Natalia
Business Double Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
very good 👍👍
Response from Property: 親愛客官,將甜甜蜜蜜的味道寄存心底,讓快快樂樂的感覺永久的持續,用我深深的祝福鑄就您今生的甜蜜,願快樂與您不離不棄。和頤至尚酒店-上海張江金科路店總經理——Joe Chen
Guest User
Guestroom (2 beds)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
This Yitel is very cozy and convenient. Hotel provides free meeting and small function room for guests. Room is very clean, shower gel, shampoo and conditioner are provided. Coffee,tea, bottle water are also provided. Most importantly, the reception staff are very friendly and helpful. Xiao Wei and his colleagues really helped us, even use their phone to book taxi and prepaid for us as we cannot handle Alipay very well. Very satisfied with the hotel.
Response from Property: Dear guest! The call from heart to heart is inseparable from deep love; the communication from heart to heart is inseparable from eternal longing. Every day of my life, Xiaoyi hopes to be with you all the time, and it will not change until the sea is dry and the stone is broken. General Manager of Yishang Hotel - Shanghai Zhangjiang Jinke Road Branch——Joe Chen
Guest User
Suite
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The room environment is very good. I like the harder pillow among several types. I finally found a suitable place for my neck. The most important thing is that I forgot something in the room again. I didn't realize it until I received a notification from the front desk. Thank you very much to the two front desk staff, Zheng and Xiaotian, for their thoughtful and considerate service!
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Response from Property: Dear guest, I want you to know that there is someone in this world who will always wait for you, no matter when or where you are, you know there is always such a person. --- Xiaoyi's sincerity. General Manager of Yitel Shanghai Zhangjiang Jinke Road - Joe Chen
Ningjingzhiyuan
Business Double Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel is very good, there are souvenir gifts, Xiao Guo and Xiao Hu at the front desk also provide good service
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Response from Property: Friends, the spring breeze is not as good as meeting you; the clear sky is not as good as having you in my heart! For the rest of Xiaoyi's life, the snow and wind are you, the calm conversation is you, the gentleness in my heart is you, and the sight is also you! General Manager of Yitel Shanghai Zhangjiang Jinke Road - Joe Chen
Anonymous User
Guestroom (2 beds)
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The hotel experience is great! The service is thoughtful and meticulous, the room is clean and tidy, and the facilities are complete. The breakfast is rich and varied, and the staff is warm and friendly. The location is excellent and the transportation is convenient. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests, please keep the sweet taste in your heart, let the happy feeling last forever, and use my deepest blessings to cast the sweetness of your life. May happiness always be with you. General Manager of Yitel Hotel-Shanghai Zhangjiang Jinke Road——Joe Chen
Magnificent-
Business Double Room
Stayed in Nov 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The hotel I chose for a business trip has convenient transportation around it. It seems to be newly renovated and the room is quite clean. The front desk is skilled and smooth. Overall, it is quite good.
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Response from Property: Dear guest! Walking in the world, who doesn't have a shallow encounter, deep understanding, light love, deep hiding, you are the most beautiful gift given to Xiaoyi by time. A heart-to-heart encounter is a lingering attachment for a lifetime. Xiaoyi hides her thoughts of you in the flying petals, just wanting to gently fall in front of your window when the wind blows. General Manager of Yitel Hotel-Shanghai Zhangjiang Jinke Road——Joe Chen
Daxionghusushi
Business Double Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Suitable for business trips, the hotel lobby is spacious and well decorated. There are three semi-open small private rooms and two long tables in the open area, which are convenient for meeting guests and can be used for free. There is also a special conference room for formal meeting discussions. In addition, you can print by yourself, which is very useful. The room is also very clean, the window is not facing the street, and it is quite quiet at night. There is unlimited bottled water at the staircase. The hotel service is also very good. There is a small shop six or seven minutes to the right for meals, Guilin rice, Yunnan rice noodles, etc.
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Response from Property: Friends, life can be plain, like the blue lake under the blue sky. Life can also be poetry, singing loudly while rushing along. As long as you still hold Xiaoyi's hand, every day will be happy. General Manager of Yitel Shanghai Zhangjiang Jinke Road - Joe Chen
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The room is tidy and clean, the cleaning staff actively disturbed me, I will book Heyi again when I come on a business trip in the future. The front desk lady and brother are very helpful and nice.
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Response from Property: Dear guests, deep affection is not as good as long-term companionship, and deep love needs no words. Companionship is the longest confession of love. The most solid feeling in the world is not that I love you, but that I am used to having you. Come to Yitel Hotel often! General Manager of Yitel Hotel-Shanghai Zhangjiang Jinke Road——Joe Chen
Guest User
Business Double Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The room was very big and clean and the front desk staff was very nice. They knew we were foreign tourists and were leaving the next day, so they gave us free breakfast for the next day. They also helped me send the express delivery I had forgotten to pick up. 😄
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing our hotel and for your support and love for our hotel. Your satisfaction with the hotel service is the driving force for all hotel staff to work. Making every guest feel at home is our ultimate goal of service. We look forward to your visit again and wish you and your family all the best and happiness every day! General Manager of Yitel Hotel——Naomi
Anonymous User
Superior 2-bed Room
Stayed in Sep 2024
Family
1 review
2.0/5
Posted on Oct 8, 2024
Environment: The ground of the hotel square is under renovation, and the noise is worrying. You don't need to wake up with an alarm clock before 8:00 in the morning, and don't go back to the hotel to rest before 18:30 at night. When it rains, the ground of the square is full of puddles and mud pits after the bricks are thrown. When you walk, your trouser legs are full of mud spots. The hotel has no measures.
Service: General.
Facilities: General.
Hygiene: General.
Original TextTranslated by Google
Response from Property: Dear guest, we attach great importance to the renovation of the park square that the hotel belongs to. The hotel posted the construction information of the park property on the Ctrip platform on September 27, and the construction time was 9:00-18:30 from October 1 to October 7. Every day, the hotel followed up with the other party according to the construction information to ensure that no on-site operations were carried out outside the specified time, and the construction was completed on October 7. We are deeply troubled by the inconvenience caused to you by the renovation of the hotel's external ground and the noise of the construction during the construction period, and we sincerely apologize for this. General Manager of Yitel Hotel-Shanghai Zhangjiang Jinke Road——Joe Che
Guest User
Business Double Room
Stayed in Sep 2024
Business travelers
12 review
4.2/5
Very Good
Posted on Sep 11, 2024
Clean, good service, Medicine Valley is just opposite, very close. The subway is not too far away. The only problem is that the sound insulation is not good, you can hear people talking outside the corridor, and the toilet flushing sound is clear and very loud.
Original TextTranslated by Google
Response from Property: Friends, it is said that mountains are the story of water, clouds are the story of wind, and you are my story. We are well aware that the hotel's service facilities are not as perfect as you imagine, but we strive to become the "high-quality choice" in your heart. Although we are not as talented as New Oriental, we are hardworking children, smiling and welcoming the light. General Manager of Yitel Hotel-Shanghai Zhangjiang Jinke Road Branch——Joe Chen
Suzaizai2264
Business Double Room
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Very satisfied, the room is big and clean, with everything you need, very comfortable, the front desk staff is also very enthusiastic, the hotel lobby looks very bright and clean, and it is very convenient to buy things. I booked it because I came to take the exam, and I live very well. I hope the exam goes well too! !
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Response from Property: Dear guests! If meeting is a song, Xiaoyi hopes to raise a toast with you. We will drink and sing, talk about family matters, talk about the love between young people, and laugh happily. What we express is true feelings and what we treasure is friendship. General Manager of Yitel Shanghai Zhangjiang Jinke Road——Joe Chen
wangxianwei
Featured Double Room
Stayed in Sep 2024
Family
15 review
4.0/5
Very Good
Posted on Oct 4, 2024
The shower head in the room has problems. When I put it on to take a shower, it always falls off. The bathroom floor is quite slippery, but there is no anti-slip mat, which is a bit worrying. You need to find places to eat around the hotel. The hotel's elevator may have the risk of pinching customers.
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Response from Property: Dear guest, thank you very much for your support to the hotel. I am very disappointed that I did not receive your 5-point praise. Maybe the hotel still has some shortcomings. I hope that you can point out the shortcomings to Xiaoyi next time. Xiaoyi will try its best to do better and serve with heart, so that every guest who comes to the store can feel the warmth of home. I hope that Xiaoyi's service can bring you more surprises and touches. I look forward to your next visit! General Manager of Yitel Shanghai Zhangjiang Jinke Road——Joe Chen
Qizhuzhusibenben
Superior Double Room
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel has free parking and laundry room. The rooms are clean and tidy. The service staff is enthusiastic. The overall environment is warm and the bedding is very comfortable. I will give it priority next time.
Original TextTranslated by Google
Response from Property: Dear guests, we climb mountains and cross rivers just for a chance to meet, and we go all out just for a chance to change. The answer is in the tears and in the heart. Do you feel it? The sincerity of all the partners of Yitel Hotel! We have traveled thousands of miles, but we have never forgotten our original aspirations; our faith is as strong as a rock, and we have inherited it from generation to generation. General Manager of Yitel Hotel-Shanghai Zhangjiang Jinke Road——Joe Chen