Crowne Plaza Shanghai Noah Square Reviews

Outstanding service, and the on-site HK restaurant offered delicious authentic cuisine. It's location is close to airport.

I stayed in the Crowne Plaza Shanghai Noah Square last year. This is still a decent business hotel.

Not the best attitude by the people at the front desk

Good service, helpful front desk as well as house keeping ! Clean room. Breakfast items were limited, hope this can improve.

It's clean and tidy

Very comfortable rooms and reception staff manager is very nice The wall is white

good good good good good good good good good good good good good good good good

Clean comfortable room, nice spread breakfast buffet

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We came here for staycation. Kids Corner was the best part of our trip, to be fair with this rating... Now to the minus points: - breakfast was not good. Variety yes, but not tasty at all. - you are not allow to swim without swim cap, there is no notice on the page. We were very disappointed. 😞 - pool for kids was not in use, there a lot of hanging clothes over there. - hotel signage was weird to show that there is a direct connection between 'the plaza' at B1 and the hotel. But the truth is there is no direct connection between hotel and the plaza, you need to walk to the pyramid. Staffs (more than one) have no clue what is on the direction board on the entrance. - don't ask for baby crib. You will get the crib but no mattress. There was just the crib, blanket and a pillow. However, we can see the friendliness of staff, although they could not communicate in English. Receptions (Hotel and N Club) were very friendly and helpful. Room was big, and as mentioned playground for children were are good experience at this trip. A bit disappointed of crowne plaza with this standard...

Staff is very nice. Children friendly. Indoor playground is good for children

Clean hotel and acceptable budget

I booked this hotel because I like Tang Palace. The hotel facilities are a bit older, but the hygiene is OK, except for the bugs in the room... I extended my stay at the front desk the next day, and it took half an hour to swipe the room card. I don't know why it took so long. It's no exaggeration to say that the hotel staff may not be familiar with the business. Are they new employees? Because I was going to go out and take a Didi taxi, I asked him which direction the gate was, east, south, west, or north, and he didn't know either 🤷 Tang Palace's dishes give extra points

The service is very good. Xiao Li Xiaoyu at the front desk recognized my membership and helped me upgrade for free. I will stay here again next time.