Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station Reviews
Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station
No.867 Miaojing Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station Guest Reviews
4.7/5
Outstanding
1914 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1914)
Positive reviews(1872)
Reviews with photos/video(410)
Offers pick-up/drop-offs(517)
Easy to get around(284)
Delicious breakfast(282)
Friendly front desk staff(217)
Close to airport(124)
Perfect for kids(52)
Tasty coffee(21)
Has facilities for children(10)
Negative reviews(42)
Anonymous User
Superior Double Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
We spent a night for transit and it was amazing place to stay. The best part is the shuttle bus. Eventhough it only took us about 10 min to walk to nearest metro station but the shuttle bus made it feasible (when you have large suitcases).
We were given the room before check-in time so we were really appreciate for that. We could take a nap before getting into the city center.
Response from Property: 親愛的客官您好:麗兒感謝您的5分好評,每個場所總會有着讓人惦念的理由,每個季節都有我們難忘的景色,每個酒店都有他們獨特與温馨的環境,希望我們的每一項服務都能打動您的心,在以後的日子裏,麗兒還會不定期或者定期的推出各種讓您不期而遇的驚喜,幸福有時候就這麼簡單,滿足,期待,祝您愉快,下次再會。
Laura丽每
Standard 2-bed Room
Stayed in Dec 2024
Family
14 review
4.7/5
Amazing
Posted on Dec 26, 2024
Our second time in this hotel.
First time we had to be close to the airport and this time we stayed because we wanted to be close to Disney Resort!
If any of the above reasons are suitable for you, think no more - the place is great and the service is even better!
Oh, we even got two apples as Christmas presents!
Response from Property: Dear friend: Hello! Thank you for your recognition of Yier in all aspects! But we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Wish you: Happy every day!
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Pimmy_Pim
Standard 2-bed Room
Stayed in Dec 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The hotel is clean, the room is standard, the breakfast is varied, it is close to the subway, it is convenient to travel, there is an airport shuttle, there is a fitness room, there is a laundry room. All the staff are welcoming, especially Clara, she can solve my problem very well. I am very impressed with her and she speaks good English, which makes communication easy. Next time I will come back to stay here again.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
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SUPEEON SEVIKUL
Standard Double Room
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Staff: Woman staff at the night shift on 10/12/2024 was very helpful. She can speak English well and deliver a great service. She upgraded the room for me as well.
Location: close to Chuansha metro station and Dalian Chuansha Mall, which is quite a big mall.
Service: Plenty of service mind here. Roomcleaner is also humble and greeting. I can see many smiles on their face. Room amenities are provided, especially shower cream, shampoo, and conditioner are very great smell.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
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Anonymous User
Standard 2-bed Room
Stayed in Dec 2024
Business travelers
2 review
3.0/5
Posted on Dec 4, 2024
Just normal & rest some time for move to pudong airport.
Nearby have a small good restaurant.
Response from Property: Dear guest, thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you.
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KoreanSnowSurf
Standard 2-bed Room
Stayed in Nov 2024
Couples
3 review
4.0/5
Very Good
Posted on Dec 3, 2024
We chose this hotel because it was reasonably priced, walking distance from an underground station line that connects to Pudong International Airport and is also near to ChuanSha ancient water town.
The hotel reception and breakfast areas are modern and clean, with a coffee bar. Lifts are operated by room card so can only be used by guests.
The room was pretty clean and modern in style but the room felt and smelt a little damp. The receptionist said this was a common problem with hotels in Shanghai due to the humidity. The cupboard in our bedroom had spare duvets which were wet and growing mould! As soon as I mentioned this to the staff they removed them, it seemed to be caused from the air con unit previously dripping water. We were told rooms on the higher floors don’t have the same problem with damp, but they were all fully booked so could not be offered as an alternative.
The breakfast was good for the price ¥69 for two people. A mix of cooked and cold European and Asian dishes.
The hotel offers a shuttle bus to Disney and Pudong Airport, but Disney takes priority time slots in the morning at 7:30 and 8:20. As we had a morning flight the 9:10 shuttle bus option was too late for us, so we used the underground to travel to the airport instead.
The hotel is in walking distance of a shopping centre with lots of restaurants. There are also nearby local restaurants on the street, on the walk from the underground station.
Overall a decent hotel for the price.
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Response from Property: Dear guest, thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you.
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HN La
Standard 2-bed Room
Stayed in Nov 2024
Couples
17 review
4.0/5
Very Good
Posted on Nov 24, 2024
Free shuttle service to Pudong Airport. It is scheduled service, not very frequent. 400 m walk from Chuansha metro station. There is a big shopping centre beside the station. Lively mall with plenty of eatery. Hotel is okay, room is clean and bed is comfortable.
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
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Y355y2002
Standard 2-bed Room
Stayed in Nov 2024
Family
2 review
2.7/5
Posted on Jan 2, 2025
Considering the name Radisson, I would love a much better standard for their service. The location is quite far from nearest MRT station, so use taxi if you are with families or luggages. Be Careful because Shuttle bus tu Pudong Airport available only from 5.50 AM, before that you can only go by taxi to airport. What bugs me the most is the attitude of the staffs. When asking about nearest mini market or supermarket, the answer I got is 3 simple words “I dont know”. The next morning, I have to pick my own luggages from their storage room because the staffs was “too busy”, while it’s still 4.00AM and nobody was there. Rarely get smiles from their face. Please improve your service standard
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Response from Property: Dear guest, we are sorry to bring you a bad check-in experience this time. Xiaoyi does not want to see this special situation when there is a problem with the hotel facilities. The hotel will continue to strengthen the maintenance and update of the equipment. I hope it will not give you any trouble. Your trip to Shanghai has become more troublesome. Thank you very much for your suggestion. We will also provide better services to our guests under your witness.
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Benny33
Superior Double Room
Stayed in Oct 2024
Solo travelers
8 review
3.2/5
Posted on Nov 3, 2024
... towels and beddings good... buffet breakfast but quite limited in terms of variety...basic room ...nothing extraordinary...
Response from Property: .Dear guest! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
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Earthtraveler86
Standard Double Room
Stayed in Dec 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Delicious breakfast! I loved the stay here!
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again
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Hu junhui
Pure Double Bed Room
Stayed in Dec 2024
Solo travelers
26 review
2.0/5
Posted on Jan 2, 2025
Bathroom water sink , WiFi cannot make it need use china mainland phone to register for WiFi usage. I check in within one hour check out. What the heck is this hotel
Response from Property: Dear guest, we are sorry to bring you a bad check-in experience this time. Xiaoyi does not want to see this special situation when there is a problem with the hotel facilities. The hotel will continue to strengthen the maintenance and update of the equipment. I hope it will not give you any trouble. Your trip to Shanghai has become more troublesome. Thank you very much for your suggestion. We will also provide better services to our guests under your witness.
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Shakir
Standard Double Room
Stayed in Dec 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 9, 2025
We had a smooth check in late night. The front desk provided us with a universal adapter to plug in our Singapore three pin chargers. The front desk was also helpful in communicating with us in English and providing us with tips and guidance as first time visitors in Shanghai/China.
Response from Property: 尊敬的賓客您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中, 我們很遺憾的看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意。酒店管 理層非常重視,並已經做了認真的調查和及時的整改,您的寬容和理解是對我們工作的 鼓舞和支持!真誠期待您的再次光臨!
LIZA LYNN UY
Family Suite
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
We had a nice stay at Country Inn & Suites Hotel, the room is spacious, we can move around with ease. The reception people were very nice and accommodating. The buffet breakfast choices were good and yummy. The hotel has shuttle service to Disneyland, you just have to make 1 day advance appointment and be on time to avail of their services or else you will be left behind. Same as airport to Hotel transfer and vice versa. Overall it's a good experience to stay in these hotel. My family loved it. 😊👍🏻
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Response from Property: 親愛的客官您好:麗兒感謝您的5分好評,每個場所總會有着讓人惦念的理由,每個季節都有我們難忘的景色,每個酒店都有他們獨特與温馨的環境,希望我們的每一項服務都能打動您的心,在以後的日子裏,麗兒還會不定期或者定期的推出各種讓您不期而遇的驚喜,幸福有時候就這麼簡單,滿足,期待,祝您愉快,下次再會。
Guest User
Standard Double Room
Stayed in Dec 2024
Family
16 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The room hotel is really clean, breakfast is proper enough, the staff are very helpful, the location is 4 station from pudong airport mrt station
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人 最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。 非常歡迎您 無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Guest User
Family Suite
Stayed in Dec 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 16, 2025
Comfortable stay. Hotel breakfast is good too, especially the noodle soup. Nearby a shopping mall that has a lot of restaurants and for kids to enjoy too.
Response from Property: 親愛的朋友:您好!感謝您對怡朵服務的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!