Hyatt Regency Hotels in Shanghai

Our overall experience exceeded expectations, highly recommend! The front desk service was gentle and efficient, and check-in was very quick. The room was exceptionally clean, with no strange odors, and excellent soundproofing, ensuring maximum privacy. The king-size bed mattress was just the right balance of soft and firm, very relaxing to lie on. The amenities were complete, and the lighting created a great ambiance, perfect for couples. The location is convenient, with plenty of dining and shopping options nearby. It was quiet and comfortable throughout our stay, and we had a very pleasant night with my significant other. We'll definitely come back for our next date!

I chose this hotel because of its convenient location in the Wujiaochang commercial district, making it easy to check in after shopping, and also for its ample parking. Despite being a 10-year-old hotel, the cleanliness is still well-maintained. The executive lounge offers a great view, a pleasant atmosphere, and a good variety of food. I was particularly impressed with the environment and management of the swimming pool and changing areas. However, I do have a few suggestions: First, the changing rooms at the pool didn't provide disposable combs, which was a bit inconvenient. Second, the quality of the breakfast buffet needs improvement. There were too few steamed items, and the variety was limited – for instance, there were no typical vegetable buns or red bean buns. The stir-fried vegetables were also sparse, only tough celery was available; I hope they can offer fresh options like broccoli and bok choy. Also, it would be much better to replace the pan-fried dumplings with classic Shanghai pan-fried pork buns. Third, only two bottles of water were provided in the room; I suggest adding two more. Fourth, the hairdryer in the room is quite old and should be updated for better comfort. Fifth, I recommend that the front desk assign two additional staff members on weekends and holidays to improve efficiency and also enhance their smile service training.

I had a very pleasant stay at this hotel. The location was a major advantage, with several shopping malls nearby, making it convenient for dining, shopping, and entertainment. The rooms were clean, comfortable, and well maintained. Although the outdoor swimming pool was unfortunately closed during my stay, the spa area was clean and enjoyable. Breakfast was tasty. I would especially like to recognize Jayden, who was incredibly fast, efficient, and professional. I was genuinely impressed by how quickly he handled every request and resolved any issues that came up. The hotel is somewhat far from both Shanghai city center and the airport, but if you have business or activities in this area, the location is excellent and very convenient. Overall, a great stay with excellent service, and I would gladly return in the future.

Every time I choose Hyatt, it's for their perfectly thoughtful service. Even before arriving at the hotel, butler Xiao Chen had already meticulously arranged everything from my itinerary to parking, showing genuine attentiveness in every detail. The hotel's location next to the Dishui Lake Planetarium offers a unique and excellent view. Even on a rainy day, I could see fireworks lighting up the sky, their brilliance an unexpected delight amidst the misty water. The entire hotel is elegantly beautiful and very photogenic. A weekend stay here, even just for a leisurely stroll, is enough to enjoy some gentle, relaxing time. Beautiful, highly recommended.

Room type: City view King Room (Hyatt King Room upgrade) Stay type: Family trip Almost every time I bring my kids to Shanghai, we stay at the Hyatt Regency Global Harbor. I've stayed twice this month alone, and both times were very satisfying. 1. **Excellent Location:** The hotel is located right next to Jinshajiang Road Metro Station. It's a 3-minute walk from Exit 1 of Line 13 and Exit 2 of Lines 3/4. This makes transportation to Hongqiao Hub, Shanghai Railway Station, and Shanghai South Railway Station very convenient. The hotel also has direct access to Global Harbor Shopping Mall on the first floor, offering easy access to dining, entertainment, and shopping. 2. **Satisfactory Facilities:** The hotel's public areas and in-room facilities are generally good. Although the hotel has been open for many years, it's well-maintained and even comes with a Bose Bluetooth speaker. 3. **Room Upgrade:** The front desk upgraded us to a city view room. The floor-to-ceiling windows offer a fantastic view, and on clear days, you can even see the 'Shanghai Three-Piece Suit' (the three iconic skyscrapers) in Pudong. 4. **Great Gym and Pool:** The gym and pool areas are very nice, and they even have a hot tub and a dry sauna.