Shangri-La Balagezong Snow Mountain Star Hotel Reviews

Pro: Room can see beautiful scenery. Very remote and breath taking view. This is what one pays for. Need to improve: Front desk service non-Existence, need training and improvements. We had a confirmed time with front desk for hotel staff /driver to take us to the designated scenic spots in the hotel vicinity. This was included as part of accommodation package. Late at night, front desk contacted and informed us that the previously agreed and confirmed starting time would have to be delayed by 1 hour, to ‘suit other guests’. Firstly, front desk previously confirmed scenic spot visits were one-to-one but was changed/combined with another big group of guests. Secondly, why was confirmed appointment time changed to suit other guests? We were guests too, and all guests must be treated equally. At the end, through our insistence, the original confirmed time was honoured by front desk, but our treatment by front desk staff is totally unacceptable

Location up high on the mountain. Only have hotel restaurants. My family and another couple friends were assigned rooms that are so cold (11 Deg C in early Apr) including the bed that our guide tried to contact the receptionist to help us adjust the heater. But no one came. So my husband has to personally climb approx. 50 stairs to go to the main lobby as there is no phone in the room. Someone came & tried to adjust it but he said that was the best he could do and asked us to wait for 10 min to see if the heater was working but it didn’t. I asked for a change of room. I have to climb the stairs to the assigned new room to check if the heater is warm. When all ok, then we moved our stuff. The rooms above the main building has different heater and is comfortably warm. Wasted 1.5 hrs of our rest time when we were so tired. Next the bed is hard but the pillows are too soft. Breakfast is just adequate but taste bland. They are helpful but difficult to contact them without physically climb stairs to meet them. In summary, you need a car and ability to climb stairs to stay here.

Very good. Amazing location, amazing service! Highly recommend. We will be back

The hotel is located in the scenic area, with a unique geographical location. It includes tickets and sightseeing bus pick-up, helps to plan the itinerary, the breakfast tastes good, the room is large, clean and sanitary, the facilities are complete, and the service attitude is very good.

The hotel is located at the entrance of the scenic spot. You can drive directly to the hotel or take the scenic spot bus. The hotel has a butler to help arrange the itinerary and arrange transportation to the scenic spot. It is very convenient. The scenic spot has first-class scenery and it is worth staying for one night.

The hotel is located in Bala Village in the Balagezong Scenic Area. The accommodation experience was very good this time. We booked a package with a pick-up and drop-off at Dukezong Ancient Town, which was very convenient. The housekeeper service was warm and thoughtful, and planned a reasonable tour route for us. In the afternoon, we visited the Shambhala Pagoda and the Echo Wall under the guidance of the beautiful girl Zhashicimu. We played in the snow, piled up Mani piles, walked on the suspended plank road, and visited Bala Village. The beautiful girl accompanied us throughout the whole process, taking photos and recording videos for us. We had a lot of fun.

Environment: Located on the cliff, it is a wonder. Service: Warm and considerate, you can feel the full sense of care Facilities: relatively complete, but it is recommended to add oxygen supply equipment, the higher altitude may easily cause altitude sickness for some people. And the TV is not updated, the remote control is not easy to use.

The hotel opened on the mountain of Balagzong Scenic Area is also one of the industries run by the founder of this scenic area. The service staff are basically residents of the village. They are very simple and enthusiastic. The room is large and the mountain view is beautiful. It is recommended that those who come to Balagzong must stay in the scenic area. The first batch can go to the pagoda to play in the snow the next day! The room includes the scenic spot ticket, which is very suitable! Highly recommended!

The hotel is in a first-class environment with beautiful scenery! The housekeeper service is good! The control of the room lights is not good. After a power outage or a call, all the lights will turn on automatically. The troubleshooting skills need to be improved. The floor heating in the room is good, but there is a sizzling sound, which will affect people who have trouble sleeping.

The scenic hotel in the snowy holy scenery is very good, and the cliff road leading into the village is amazing! The holy Bala Village, the beautiful scenery given by God, was very lucky to see the Rizhao Jinshan, how lucky to meet it!

I was just passing by Balagezong, but I didn't expect such a surprise. This hotel is one of the only hotels where you can drive in. The housekeeper also arranged an itinerary, which was so beautiful!

We stayed in Bala Village in the mountains at night, which is also a luxury hotel opened by the owner of the scenic spot on the mountain. The scenery is very good, surrounded by snow-capped mountains. If the weather is good, you can see the golden mountain in the sun. The room is super large, and it is indeed expensive for a reason, especially the newly opened one. The equipment is very modern. Except that the air conditioner is a bit loud, there is no disadvantage at all. The local staff in Bala Gezong are really simple and kind. Everyone they meet is very kind and sincere. We walked back to the hotel from the Echo Wall down the mountain. We met two local drivers, who stopped and asked us seriously where we were going and whether they needed to take us to the village. In the afternoon at the natural pagoda, the staff ran to the snow to call everyone for fear that tourists would miss the bus.

The price of the hotel suite includes attraction tickets and transfers between each attraction. For an additional 200 yuan, you can arrange transfers from Hong Kong Lira to the hotel, so it is quite cost-effective. The guy Gyatso who picked us up at the hotel was very sunny and friendly. We were very touched by his patient introduction to the local customs and the deeds of Chairman Sina Dingzhu; the ladies in the hotel lobby were also very enthusiastic; we were interested in visiting the pagoda and doing rafting and other projects. During the rafting, we were on the boat The young man at the helm was gentle and gentle, which made us feel the kindness of people with faith; the young man Suonan who took us to play and sent us to Benzilan was also a very thoughtful and ambitious young man. He was deeply moved by the chairman. I hope we can promote Balage Zong to more people. He arranged for us to take a bus to Meili Snow Mountain and told the driver to drive slowly. He also introduced us to the beef restaurant in Shangri-La, which is indeed delicious. Thank you🙏. Thank you for meeting Jia. Brother Cuo, Brother Suonan and the other two brothers and sisters whose names I don’t know, I wish you and Chairman Sina Dingzhu good health and happiness😊

This trip was unforgettable and wonderful because of this hotel Located next to the Napa Sea Internet celebrity check-in point, the hotel is very large and has a wide view. The endless lakes and mountains are soothing to the heart and eyes. The staff are also very welcoming and warm, offering warm ginger tea and delicious mountain fruits. The most surprising thing is that there is an art gallery and a hotel full of art and humanities. It is worth spending a few days in a daze or meditating. As soon as I got off the high-speed train, I was picked up by the River. A handsome and sunny boy. Unexpectedly, he was a young man from Hunan who came to Shangri-La for six years. It can be seen that the beautiful scenery here is extraordinary and should be more attractive than the beautiful women. Hahaha, it is indeed a bit long after staying for a long time. It makes people reluctant to leave. It would be more beautiful if you come in summer or autumn. I look forward to meeting Shangri-La again next time.