Shangri-La Zangjia Garden Inn

Shangri-La Zangjia Garden Inn Reviews

Shangri-La Zangjia Garden Inn

Near Dawa Road (North Gate), Shangri-La, Yunnan, 674499, ChinaView Hotel Details
Shangri-La Zangjia Garden Inn
Shangri-La Zangjia Garden InnShangri-La Zangjia Garden InnShangri-La Zangjia Garden Inn
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Shangri-La Zangjia Garden Inn Guest Reviews

4.3/5
75 review
Verified reviews
Location4.4
Amenities4.2
Service4.5
Cleanliness4.2
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All reviews(75)
Positive reviews(70)
Reviews with photos/video(35)
Great service(27)
Clean and tidy(16)
Classy environment(14)
Awesome rooms(14)
Great location(12)
Convenient location(10)
Great value for money(7)
Loved the view(5)
Negative reviews(5)
Guest User
Cozy Queen Room
Stayed in May 2024
Couples
9 review
4.0/5
Very Good
Posted on May 29, 2024
Location in the historic center and in a quiet area, close to many restaurants, cafes, and shops. Affordable price. It's a bit cold in the room, but there's an electric blanket on the bed which makes it better. They are building some houses next door, and there is a lot of noise from the construction. We had the room right in front of the construction. We asked the staff if they could change our room because we couldn't stand the noise, and they moved us to one on the other side of the hostel. In the second room, we rested well. However, the hostel is a bit noisy; the rooms overlook an inner courtyard, and people pass by talking loudly, watching videos, and everything can be heard. The rooms are a bit dark. The Wi-Fi works well in all areas, there are tables in the courtyard to sit at, plenty of hot water, and clean sheets and towels.
Response from Property: Thank you for your support and evaluation! Tashi Delek!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Couples
9 review
4.7/5
Amazing
Posted on Apr 14, 2024
We only stayed one night at this hotel, but would choose to stay here again. The room is very affordable for the quality/location of the stay! There is an inner protected courtyard where you can relax if you need some quiet time. The only (temporary) issue for us was that the house next door is currently being rebuilt, which might be noisy at times.
Response from Property: Thank you for your support and evaluation! Welcome again, Tashi Delek!
Harrrrrrrrry
Cozy Queen Room
Stayed in Oct 2024
Couples
17 review
4.0/5
Very Good
Posted on Oct 26, 2024
Good location in old town, water pressure was low and room was cold.
Bagzi Bucket List
Cozy Queen Room
Stayed in Mar 2024
Solo travelers
30 review
4.0/5
Very Good
Posted on Mar 10, 2024
Amazing Location. Very unique and interesting hotel. Downside no heater and it's freezing during the night 😅
Response from Property: Thank you for your support and evaluation! Welcome to visit again! Tashi Delek!
Guest User
Cozy Queen Room
Stayed in Feb 2024
Solo travelers
4 review
4.5/5
Great
Posted on Feb 25, 2024
Good surrounding. a little cold inside though. at least they had heating blankets and hot water
kongzhongguanjing 
Comfy Room (Double bed) (Air conditioner)
Stayed in Sep 2024
Family
167 review
5.0/5
Outstanding
Posted on Sep 20, 2024
💰High cost performance; 🏠The hotel has an excellent location. Get off at the train station and walk for one minute from the north gate of the ancient city. It is very convenient to take a bus and visit the ancient city; 🧑🤝🧑The reception staff at the B&B have a professional and rigorous working attitude. The reception is warm and friendly. After a brief check-in introduction, Chinese citizens only need to scan the official QR code of the Yunnan Public Security Bureau to check in quickly. The French citizens who were traveling with me also assisted the manager in registering through the mini program provided to the hotel and B&B by the immigration administration department and quickly checked in. The basic facilities in the B&B room are complete: 💻cabinet, electric blanket, shower, hair dryer, reusable slippers, soap, shampoo, etc.; 👔The large platform on the second floor provides many hangers for drying clothes; 😻The decoration of this room is simple and elegant. The interior and exterior decorations are very characteristic of local ethnic groups. Make people’s eyes bright; 👎Possible areas for improvement: There is no elevator there, so it may be inconvenient for travelers with large luggage. However, this is due to the inherent conditions of most B&Bs, and is understandable. All in all, worth recommending and collecting! 👍🏿🤠
Original TextTranslated by Google
Response from Property: Thank you for your support and evaluation! Tashi Delek! Welcome to visit again!
Anonymous User
Comfy Room (Double bed) (Air conditioner)
Stayed in Aug 2024
Travel with friends
3 review
1.6/5
Posted on Aug 22, 2024
The hygiene of the hotel is really poor, the decoration of the room is also very poor, the air conditioner does not have a remote control and the shampoo given by it cannot lather at all. It takes half a day for the water heater to produce hot water. The bed squeaks when moved. The bathroom hygiene is also very poor and all the facilities in the inn are very old. And the sound insulation is very bad. The sound of the washing machine outside is so loud that you can't even sleep in the morning.
Original TextTranslated by Google
Response from Property: We have always taken the hygiene of the inn seriously. The inn was built in 2014. It is a brick-concrete structure, not a simple structure. The sound insulation effect of the room is good. The main reason is that we have a sun shed and there is echo. We have purchased all the toiletries in the room. If there is any noise from the bed, we will check it. The photo is of the fixed bracket under the washbasin. We will clean it. We have hot water 24 hours a day, but the pipes are long, so some rooms may take several minutes to heat up. We sincerely apologize for the inconvenience caused to your trip and will deal with it in a timely manner. If you can give us feedback on the spot, it will help us make corrections in a timely manner, which will improve the quality of our service and reduce your unhappiness. Welcome to visit again! Tashi Delek!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
86 review
1.5/5
Posted on Apr 21, 2024
The house is in an alley on the side of the ancient city (the night view of the ancient city is beautiful). The house opposite has just been demolished. The inn facilities are old and the toilet smells bad. I opened the toilet window next to the building opposite and dare not open the window for ventilation. , the service staff is still quite enthusiastic, but I scanned the boss's code when issuing invoices, and repeatedly told the boss to issue invoices, but no invoice has been issued so far. Do I need to complain to Ctrip?
Original TextTranslated by Google
Response from Property: Thank you for your review and support! Safety, hygiene, and affordability are our service tenets. If you are not satisfied with anything, please contact the front desk in time and we will handle it immediately. We are sorry for the inconvenience caused by the reconstruction of the house next door. The invoice cannot be issued without the invoicing information. Please help fill it out. If you are unwilling, you can directly complain and leave negative feedback. We accept it. This is your right. There is your invoicing information on the platform. We ask the platform to issue an invoice to you. We deeply apologize for the inconvenience this has caused you. Tashi Delek!
Guest User
Cozy Standard Room
Stayed in Oct 2024
Family
35 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The inn is located inside the north gate of Dukezong Ancient City. The rooms are spacious, bright and hygienic. Not far from the Great Buddha Temple, the Great Buddha Temple and the big prayer wheel are particularly beautiful at night. The service was enthusiastic. We couldn't find the parking lot designated by the inn. The front desk staff went to the north gate and took us to the parking lot. Thank you very much. We are satisfied with the review.
Original TextTranslated by Google
Response from Property: Thank you for your support and evaluation! We will always provide quality services to our guests. Welcome to visit again! Tashi Delek!
Guest User
Cozy Queen Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The inn is super nice. The environment is clean and the scenery is great. The boss is super nice and the service attitude is very good. I even helped mail the items if I dropped them. I really like it. The location is very good. You can get there right after you get off the North Gate. There is a restaurant nearby. We had them all. We had no place to put our coats while we were putting on makeup and clothes. It only took two minutes to get back to the hotel. It only took a few minutes to take a taxi. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you dear for your affirmation! We will provide the best service as always, and customer satisfaction is our greatest success. Welcome to visit again! Tashi Delek!
Guest User
Cozy Queen Room
Stayed in Jul 2024
Other
16 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The lady at the counter was kind and generous! It's a minute's walk from the north gate of Tucheng. Just outside the inn is the lively area. It's very convenient and safe. The price is very affordable and the room is very spacious!
Original TextTranslated by Google
Response from Property: Thank you for your review and support! We have always adhered to high-quality services and provided guests with an affordable, safe and hygienic stay environment. Welcome to visit again! Tashi Delek!
Yaomeili
Cozy Queen Room
Stayed in Dec 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The hotel is located in the ancient city. The location is very convenient. It is close to everywhere. The landlady is very nice. She greets her cordially every day when we meet. I hope I will have the opportunity to come here again.
Original TextTranslated by Google
Response from Property: Thank you for your support and evaluation. We will always insist on providing a good stay environment for our guests. Welcome to visit us again! Tashi Delek!
Guest User
Cozy Standard Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 27, 2023
The boss is very enthusiastic and the location is easy to find! The bed is also comfortable! Both the room and the courtyard environment are super good! There is plenty of hot water and the WiFi speed is super fast! Highly recommended when going out to play!
Original TextTranslated by Google
Response from Property: Thank you for your support and welcome to visit again! Tashi Del
Guest User
Family-friendly Family Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Very good value for money inn, the owner is very, very, very nice 👍
Original TextTranslated by Google
Response from Property: Thank you for your support and evaluation, welcome to visit again! Tashi Delek!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 22, 2024
The location is easy to find, the room is clean and the owner is nice. I will stay here next time!
Original TextTranslated by Google
Response from Property: Thank you for your review and support! Welcome to visit again! Tashi Delek!