LISIMAN Xinsu Muye Supply Oxygen Manor (Shangri-La Branch)

I love waking up to this calm serenity. The staff are excellent in making sure everything runs well and are always ready to help. I enjoyed my stay here. Highly recommended.

First time staying at this Lisiman branch, saw great reviews and decided to try and book this accommodation for the unique grassland experience and animals at your doorstep. Facilities are good, room is also comfortable to stay in. However, on our last night, the hotel staff recommended us to a ******* performance dinner show which we felt was a total scam for tourists. The restaurant was filled with guests who came in big tour buses, at the front gate, they made guests queue up to be "welcomed" with the ******* Hatha and a photographer took everyone's individual photos (likely to be sold to the patrons afterwards). The place was crowded and full of smoke smell as people are smoking cigarettes inside. Very uncomfortable environment especially for non-smokers. Worst of all, the food served was terrible, literally the worst we had over our 17 days stay in Yunnan. Meat taste suspiciously fake, spongy and had a weird texture, other dishes taste stale and can tell the ingredients have been left out in the open for very long. With a reputable brand like Lisiman, we expect quality in their recommendations, only to be utterly disappointed. We ended up leaving the dinner very early and proceeded to find dinner elsewhere, which is such a waste of not just money, but our precious time as well travelling here and there. After returning to the hotel, we expressed our disappointment in the hotel recommendations and told them our honest feedback. To our surprise, the hotel staff admitted they have not personally tried the restaurant they recommended us. Which made us even more speechless to hear that the staff would recommend something they have not even tried before to guests. Another suspicious matter is when we expressed our disappointment in their recommendations, the staff didn't look surprised at all, they only mentioned they will check with the restaurant to try request for 50% refund for us. This appeared to us that its not their first time receiving poor feedback regarding their recommendation, making us feel its just a typical tourist commission based collaboration with the restaurant. The next day we check out, the hotel proceeded to refund 50% of the costs we paid, but asked us to still give them 5 star rating to their hotel. They even continued to press on to ask us write them the 5 star review on the spot before we left the hotel. Obviously we did not agree and choose to write a very honest review of our experience with them instead. To other guests considering staying here, please be warned and do your own due diligence to check any "recommendations" the hotel provide. Overall this left such an unpleasant taste to our stay with Lisiman, and we will be looking for alternative hotels to stay next time.

Best stay for us with the majestic view of nature, definitely coming back again for this on another dessert perhaps winter.

Super good service & amazing views!!! Worth every cent spent LOL best stay of our yunnan trip!! 👌👌👌

I like every little detail in this stay. The scenery is superb.. their hostilities.. the room. All perfect. Thank you. Will definitely recommend to my family and friends