GGuest UserThe hotel facilities are quite good, with diffused oxygen. The new renovations have a slight smell, but it's acceptable. Our room was on the first floor, and the view from the window differed slightly from the promotional photos, partially obscured by the first-floor roof. The yak hotpot for dinner was excellent, generous in quantity, and excellent value for money. The restaurant staff was friendly. Regarding the service, it's a bit hard to describe, considering the nearly 2,000 yuan per night room. We stayed in a quadruple room. We informed the housekeeper of the number of people in the room before check-in, but the room only had two towels, a bath towel, toothpaste, and a toothbrush. We contacted the housekeeper for a long time but received no response. We later learned she was helping out in the restaurant and said she had lost her phone. It took several requests before she finally delivered everything. We spoke to the housekeeper, and she explained that she was responsible for seven rooms, and they were already fully booked. She was incredibly busy. From check-in to check-out, the housekeeper had a gloomy expression on her face, but it was hard to blame her. Also, regarding the scenic area tickets, I wish the service could be more detailed. The hotel is located within the scenic area, so you don't need to purchase a separate ticket. Here's a little context for those who come later. At that time, the hotel staff said that the scenic spot also needs to make money, and you need to buy a ticket. It costs 90 to buy it yourself, and only 62 to buy it at the hotel, regardless of size. Later, I learned that 90 is the price for online purchases, and you can buy a ticket for 50 on site, and children can get it at half price... Such a chaotic ticket purchase has reduced my good impression of the Songzanlin Scenic Area and the hotel.
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