Just back from an amazing bank holiday stay. Staff lovely, helpful and friendly especially the lady on reception when we arrived. Rooms beautiful and very clean. We had sea views which was even more special. There are lots of areas to relax in, from the grounds to the games room/bar. Breakfast was lovely, you order your hot drink and food and it’s served to your table and there is also a buffet with fresh pastries, fruit etc. Shanklin itself was new to us and we loved the area - lots of pretty thatched cottages, shops and tea rooms nearby as well as the beach. Bus drops you off very near the hotel. Overall a wonderful relaxing stay