Shiretoko Daiichi Hotel

很棒的選擇

海景房，周邊可觀日落，餐食豐富。温泉泡池大，酒店門口有泡腳池。

景色がとても素敵でした！ 露天風呂からの眺めがとても印象的です！

An unexpected surprise. The room is much more beautiful than the pictures. The room is clean and bright. There is the sea outside the window. I saw the sunset on the day of check-in. There is a lady who can speak Chinese at the front desk of the hotel. She is very patient and communication is barrier-free. I am very satisfied with this stay. It's just that living in the mountains is not very convenient to get in and out. Although the hotel sent a car to pick us up, it's a bit embarrassing to trouble them.

知床第一酒店很大，位於山上。自己拖行李由車站走上去實在有點困難，一定要致電酒店讓他們來接。食物很豐富，但人也超級多，需要分批進入。入住的時候記得留意職員派給你的時段，不喜歡馬上提出，一般都可以改。看斜陽是極其不錯的地點，溫泉也很大，室外的也不錯，天氣好的時候看海實在感覺良好。

The outdoor bath is nice to watch the sunset, and the buffet dinner is quite sumptuous.

The hotel is really spacious, built on the hillside by the sea. The restaurant is so big that I thought I was in a big bathhouse, but the food is very rich.

很老的酒店位置也一般

Advantages: 1️⃣The hotel is located on the mountain with a great view. The blue sky and the sea are outside the room window 2️⃣After the night bus arrives at the hotel early in the morning, you can pay for breakfast and use the hot spring 3️⃣The hotel provides pick-up and drop-off to the Utoro Bus Center at the foot of the mountain 4️⃣Can help book local itineraries 5️⃣The dinner is very good Disadvantages: 1️⃣The hygiene is terrible. The one night stay for two adults and one child with two meals is more than 3,600 yuan. Japanese hotels of similar price are basically hygienic, but the washlet in this hotel is very dirty, and there is dust on the floor. I am going to After reporting to the front desk, the front desk seriously offered to help change rooms, but we still stayed in the original room, and the dust was cleaned up the next day. 2️⃣The work handover between the front desk team members was not good, which caused trouble to the guests. On the first day, the hotel helped me open the door to book a boat to go out to sea, and asked us to go to the front desk to confirm the next morning. When we went there at 9:30 the next day, the front desk staff asked if we had not been given tickets. Yes, no, so we went directly to the port. After arriving at the port, we bought tickets, and when we came back from the sea and went to the front desk to get the meal coupons, the front desk asked, didn’t you come to get the tickets? We have prepared tickets for you here. Let’s talk about the pick-up at the bus center. Some staff said anytime, but some staff said it was from 7 am to 6 pm; the staff on the first day sent us to the nature center and told us that they could pick us up at the same place, but when we called to pick us up, the hotel refused and asked us to take the 1:30 bus. It was less than 12 noon at that time. Later, it was solved through Ctrip. The hotel also asked Ctrip to tell us that they only pick up and drop off at the bus center. It was the colleague who sent us in the morning who made a mistake. So if you make a mistake, do you let the guests bear the consequences? Even if the driver made a mistake in the morning, it was a promise from the hotel to the guests and affected the guests' itinerary. Such behavior is very irresponsible. In addition, the bus to the nature center departs at 1:25. If you listened to the hotel's statement of 1:30, you will be cheated again. 3️⃣ The room has a sewer smell, but the other room of the same type does not have a smell. If you mind the smell, it is best to smell it after getting the room. 4️⃣ The hotel may be short of staff, so there are many foreign Southeast Asian employees from cleaning to front desk to restaurant service, but the training of cleaning, consulting, and service-related employees is not in place