This is the worst hotel I have ever stayed in. First of all, I booked 2 nights. I checked into the hotel in the afternoon and felt that there was an unacceptable smell of urine in the room. The window of the room could not be opened. The whole room was damp, the quilt felt wet, and the curtains did not have a good shading effect. I felt uncomfortable on the day of check-in, so I applied online to refund the room fee for the next day, but the hotel refused to agree. I kept calling the room, but the phone was not answered and I went to the room and knocked on the door. The strange thing was that I ordered 2 sets at the same time. The price of the other order was more favorable, so he refunded the rent for the next day to me. The price of the other one was a little higher, so he refused to let me check out. After looking for various results, he still refused to refund me. Later, under the coordination of the customer service butler, he wanted to refund me 120. I spent more than 500 to book the room, but he only wanted to refund me 120. Later, he refunded 360. I still thank the customer service butler, but this hotel is really a rip-off, and there are bedbugs in the room.
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