The most friendly, helpful and efficient staff - in particular: A fab hotel at a lovely hotel, where the staff are the true stars….. Animation team ladies - Sarah, Maria, Victoria, friendly and encouraging but not too pushy - Main pool,lifeguards and pool attendants - worked very hard, very attentive (see pic) - Abdullah & Ahmed, pool bar (see pic) - more hard workers - Mohamed Farag & Captain Islam, vend one bar (see pic) - Mahmoud, quiet pool bar - Wazeem, massages - All waiters in Laguna Restaurant!! - Cleaner of room 4106 - who also taught me some Arabic! - Spa great experience, especially the VIP Spa (private use of sauna, steam room, jacuzzi) - highly recommended - Laundry service, fast and efficient (see pic) - Oriental show performed by animation team EXCELLENT. Fabulous authentic dancing and great costumes made by Victoria - Gardeners also work hard to keep grounds looking beautiful