Novotel Properties in Sheffield

Terrible facilities as this hotel was decorated long long time ago. I've booked the hotel for 2 nights and on the first night the wall mounted hair dryer exploded with a huge sound and burnt odour, and the hotel was fully booked so no room for us to move we have to sleep with the burnt odour. On the second day the hot water supply is broken as there was no hot water supply in my room, only room temperature (slightly warm)water, the night shift staff tried to fix it but failed. This is one of the terrible experience I've ever had. The room is also very old, please imagine 1970's rooms Staffs are good especially the night shift staff who actively helped us. Location is good.