Swissotel Shenyang

The subway is right downstairs, and there's a beautiful view from the window. The Chinese restaurant's ambiance and food were unforgettable, and all the staff provided incredibly professional service!

Chose this hotel for the May Day holiday, which also happened to be our wedding anniversary. The hotel room was decorated beforehand, and it was beautiful—such thoughtful service. A big thank you to Yolanda at the front desk for making this trip an unforgettable experience!

The location is fantastic, just a short walk to the Rainbow Tower Night Market and LaoSiji restaurant. It's also quite convenient from the airport – you just exit Terminal 2 and cross the road. The shower pressure was good, and the staff were very friendly. The window view was of the back parking lot, so the small window wasn't an issue. However, the bathroom area was very cramped, and the shower stall was tiny. The drain made loud noises intermittently at night. On the first night, the door wouldn't close properly; I only found out the next day from the staff that you had to really push it hard. Overall, it doesn't look like a hotel that was renovated in 2024; it's not very well-maintained. Minibar: I only realized after checking out that the minibar was complimentary on the first day, but this wasn't mentioned during check-in.

Our family, with elderly parents and young children, just arrived at Swissôtel Shenyang. We were greeted by Eric from the concierge, who was incredibly warm and friendly, always smiling, and made us feel right at home. Check-in was super efficient; we didn't have to wait in line at all. Knowing we were a family traveling with kids, he thoughtfully arranged a room for us on a suitable floor, away from the road and elevator. The hotel's soundproofing is excellent, so it was incredibly quiet at night, ensuring the elderly and children had undisturbed rest. The detailed service really stood out! Eric proactively prepared children's slippers and toiletries, and even provided extra bottled water and tissues. He kindly reminded us about bathroom safety, shared tips for adjusting the air conditioning, clearly explained breakfast times and restaurant locations, and patiently recommended great spots for kids, dining, and shopping nearby. His explanations were very clear. The hotel is located in the heart of the city, making transportation incredibly convenient. The room was clean, spacious, tidy with no missed spots, and the security was excellent, making us feel very safe. The breakfast offered a rich variety of options and tasted great. During our stay, Eric patiently helped with any requests we had. He was gentle and personable, and even proactively greeted the children. Housekeeping cleaned our room daily and replenished supplies promptly. Eric is meticulous, thorough, professional, and genuinely caring in his service, always putting guests first. Our overall stay was perfect: great location, excellent soundproofing, comfortable rooms, and heartwarming service. Highly recommend for family trips!

Stayed here during the May Day holiday. The hotel's location is excellent, and the front desk manager who checked us in was very welcoming and enthusiastic. We were very satisfied with our two-night stay in the room; the experience exceeded our expectations!

The soundproofing in the room was extremely poor. I had specifically requested a quiet room, but it seemed like the surrounding rooms were occupied by a group. Doors were constantly opening and closing at night, and it was very noisy. My own room's door offered virtually no sound insulation and had large gaps (as shown in the photos). If you're sensitive to noise, you might want to reconsider booking here.

The location is fantastic, and the staff are really welcoming. Breakfast offers a great variety too. The only downside was that during the May Day holiday, there were so many guests, and someone was smoking on a non-smoking floor. That was quite disappointing. I hope the hotel can make it clearer to guests that smokers should choose a different floor.

The hotel environment was clean and tidy, and Yolanda provided warm and thoughtful service. Our stay was incredibly comfortable, and at this price, it's excellent value for money! 👍 Great for families traveling with children.

The hotel's surroundings are excellent. There's a Youth Park right across the street, which you can even enjoy from your room. Nearby, you'll find the Color TV Tower Night Market and MixC Shopping Mall, making it incredibly convenient for shopping and dining. Yolanda Wu at the front desk provided outstanding service; she was warm, thoughtful, and meticulous.