No. 1 Comprehensive Building, Jiatiangang Industrial Zone, Huangtian Community, No. 107 National Road, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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1 night
Feiyi Hotel Guest Reviews
3.8/5
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.7
Service4.1
Cleanliness3.9
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All reviews(109)
Positive reviews(86)
Reviews with photos/video(26)
Offers pick-up/drop-offs(34)
Convenient location(17)
Easy to get around(15)
Great value for money(14)
Close to airport(9)
Average sound insulation(6)
Would stay again(2)
Friendly front desk staff(2)
Negative reviews(23)
Michael & Nici Exploring China and Beyond
Boutique Queen Room
Stayed in Nov 2023
Couples
62 review
1.5/5
Posted on Nov 23, 2023
Look at the first picture, that's how the Hotel is advertised.
False advertising at it's best!
Now, look at the other pictures, that's the reality...
It's absolutely disgusting, the building should be condemned as far as I'm concerned.
Rising mould, peeling wallpaper, stained furniture.
To make matters even worse, was the pathetic service received from the front desk.
This Hotel should not be in business, in my opinion.
By the way, there are numerous Hotels is this area, walking distance, infact.
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
Amdan Siallagan
Single Room
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Very good Low price
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Pablo.Arg
Boutique Queen Room
Stayed in Sep 2023
Business travelers
32 review
3.0/5
Posted on Sep 19, 2023
Its cheaper, only that..
Response from Property: thank you so much
Guest User
Boutique Queen Room
Stayed in Dec 2023
Business travelers
2 review
1.0/5
Posted on Dec 16, 2023
It's just a guest house. The sheets and quilts are damp. The bed is too hard. It's too noisy outside. It's impossible to sleep. There are no disposable slippers. There is no hair dryer. If you want to use it, you have to use the one shared in the corridor. It's too bad. Avoid the trap.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you feel dissatisfied at the first moment of your stay, you can communicate to change rooms or check out. Our double bed room is cleaned every day. The room is clean and tidy, and the bed sheets and duvet covers will be changed every day. New one, it costs a few dozen yuan to have a separate bathroom water heater and air conditioner. There is no need for you to stay for more than ten hours and give a bad review. Call customer service and contact this place for a refund. Isn’t this a scam store?
Anonymous User
Boutique Queen Room
Stayed in Oct 2023
Solo travelers
22 review
3.5/5
Posted on Oct 16, 2023
There is a free pick-up and drop-off service starting at 4 a.m., but cars are cheaper. The hotel must have been open for a while, but the facilities are usable but shabby. It saves you the money and trouble of taking a taxi to the airport in the morning and it's still okay to stay for one night.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Boutique Queen Room
Stayed in Oct 2023
Travel with friends
2 review
1.2/5
Posted on Oct 3, 2023
It’s my first time to post a review. It’s my first time in Shenzhen and I brought international friends to see the house number. I was a little worried, but I thought that no matter how bad a famous hotel in Shenzhen is, it won’t be too bad. Who knew that I was shocked the moment I opened the door and the sheets and duvet covers were so dirty? Photos I only took a picture of one place, the whole thing is gray, and there are really at least 3 or 4 toilets where I can't see directly... I turned off the air conditioner by force, and I stepped on a stool to plug it in. It was simply better than the guest house we had 10 years ago. After sitting in the guest house for less than 20 minutes, we immediately changed hotels. I couldn’t believe that the price was in Shenzhen in 2023. To be honest, it was not very cheap. In the end, we were not given a full refund because it was specially given to us. A good room was reserved and we all checked in... Forget it... I was too lazy to care, so I just had a long memory and I recognized my international friend. It was my first time in China and she saw the worst in China. It was also embarrassing for me. It’s better to remove the name of the hotel quickly. It’s so deceptive. Even the hotel can’t be listed...
The front desk service is average, but it’s not too bad, so I’ll give it an average rating. However, when I called in advance to ask about pick-up and drop-off, I was impatient and asked twice before getting a reply of 3 words. Haha.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
Guest User
Boutique Queen Room
Stayed in Jul 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 2, 2023
The front desk can upgrade and upgrade the room type for free. The service attitude is super good. The most important thing is that there is a pick-up service. You can call the owner directly after getting off the plane.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your high evaluation of the hotel, we will make persistent efforts to serve all guests well! In addition, the hotel provides 24-hour free pick-up and drop-off, and the driver will arrive at the designated location to pick you up on time; your satisfaction is our pursuit, and all hotel staff sincerely look forward to your coming again! I wish you a happy life and all the best!
Guest User
Boutique Queen Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 28, 2023
The price is affordable, there is a wake-up call in the morning, and the driver also helps carry the luggage downstairs. The room is just right for one person, and the environment is better than the previous one. It may be the reason why the store has put up new wallpaper. The other problem is that the room does not have a mineral spring water
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your high evaluation of the hotel, we will make persistent efforts to serve all guests well! In addition, the hotel provides 24-hour free pick-up and drop-off, and the driver will arrive at the designated location to pick you up on time; your satisfaction is our pursuit, and all hotel staff sincerely look forward to your coming again! I wish you a happy life and all the best!
hoangyen
Boutique Queen Room
Stayed in May 2023
Solo travelers
13 review
4.0/5
Very Good
Posted on May 15, 2023
The one-person room is quite large, and the bathroom is also large; there is a breakfast shop next to it, and you can walk to the supermarket in five minutes. It is very convenient, and the service staff are also very good. The pick-up service is a plus point.
However, the room is a bit damp, and friends who have high requirements for sanitary conditions may want to consider it; the shuttle bus is also relatively old.
I was going to transit so I stayed for one night. Overall, it was worth the money.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your evaluation of the hotel, we will make persistent efforts to serve all guests well! In addition, the hotel provides 24-hour free pick-up and drop-off, and the driver will arrive at the designated location to pick you up on time; your satisfaction is our pursuit, and all hotel staff sincerely look forward to your coming again! I wish you a happy life and all the best!
Guest User
Boutique Double Room
Stayed in Oct 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Oct 16, 2023
The room is clean and tidy and has no odor. The hotel is right next to the subway station. There is also an airport shuttle service. The transportation is convenient and the price is very high. It is very suitable for people who need to fly.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Boutique Queen Room
Stayed in Sep 2023
Solo travelers
1 review
1.0/5
Posted on Sep 23, 2023
The room is small, the facilities are poor, the hygiene is not good, the tables and chairs are extremely dirty, the environment is poor, the surrounding is close to the road, the overall situation does not match the picture, there is no bottled water, the airport pick-up service is OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Queen Room
Stayed in Aug 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Service: The young lady had a good attitude the day before yesterday, and if there is any problem, she will help as soon as possible
Choose between pick-up or drop-off: the driver is very helpful
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your high evaluation of the hotel, we will make persistent efforts to serve all guests well! In addition, the hotel provides 24-hour free pick-up and drop-off, and the driver will arrive at the designated location to pick you up on time; your satisfaction is our pursuit, and all hotel staff sincerely look forward to your coming again! I wish you a happy life and all the best!
Guest User
Exceptional Double Occupancy Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 9, 2023
Facilities: good everything
Environment: The nearby traffic is more convenient
Hygiene: clean and hygienic 🌹
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your high evaluation of the hotel, we will make persistent efforts to serve all guests well! In addition, the hotel provides 24-hour free pick-up and drop-off, and the driver will arrive at the designated location to pick you up on time; your satisfaction is our pursuit, and all hotel staff sincerely look forward to your coming again! I wish you a happy life and all the best!
Guest User
Boutique Queen Room
Stayed in Nov 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Very good service and clean
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Boutique Queen Room
Stayed in May 2023
Business travelers
1 review
2.0/5
Posted on May 19, 2023
Average, not very clean
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!