Vienna Hotel( Shenzhen Luohu  Laojie Metro)

Vienna Hotel( Shenzhen Luohu Laojie Metro) Reviews

Vienna Hotel( Shenzhen Luohu Laojie Metro)

Yide Building, No. 37 Dongmen Xinyuan Road, Luohu District, Shenzhen, Guangdong 518000, ChinaView hotel details
Vienna Hotel( Shenzhen Luohu  Laojie Metro)
Vienna Hotel( Shenzhen Luohu  Laojie Metro)Vienna Hotel( Shenzhen Luohu  Laojie Metro)Vienna Hotel( Shenzhen Luohu  Laojie Metro)
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Guest Reviews of Vienna Hotel( Shenzhen Luohu Laojie Metro)

9.1/10
Good
2972 reviews
Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.1
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All reviews(2972)
Positive reviews(2898)
Reviews with photos/video(515)
Friendly front desk staff(246)
Easy to get around(169)
Classy environment(151)
Many amenities(122)
Convenient for shopping(82)
Close to metro(53)
Perfect for business trips(34)
Stayed multiple times(19)
Negative reviews(74)
Linli Guan
Standard Queen Room (Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in May 2026
Business traveler
11 reviews
10/10
Outstanding
Posted on Jun 30, 2026
The front desk staff were warm, polite, and welcoming. The room was clean, tidy, and very comfortable, making me feel right at home. It was a truly pleasant and comfortable stay. There are plenty of dining options around the hotel, catering to all budgets. Plus, it's very convenient for shopping, being close to the Dongmen shopping area.
Original textTranslated by Google
Response from Property: Thank you for your praise. We are well aware that we still have many shortcomings, but your encouragement gives us confidence. May your life be as vibrant as a rainbow, full of surprises. "When you think you've reached the end of the road, a new path opens up before you," Vienna Hotel (Dongmen Old Street Branch) looks forward to your next stay, to witness our growth and progress.
Guest User
Standard Queen Room (Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Jun 2026
Business traveler
6 reviews
10/10
Outstanding
Posted on Jul 22, 2026
Very good, clean and hygienic, and the location is key – close to Dongmen.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing Vienna Hotel (Shenzhen Luohu Old Street Metro Station Branch) and sharing this heartwarming review. We are especially happy to see that you are satisfied with the cleanliness of the room; you also mentioned that the hotel's location is convenient and close to Dongmen, which is one of the reasons why many guests like us. Your recognition is a great encouragement to us, and we look forward to your next visit, continuing to provide you with a comfortable and worry-free stay.
Guest User
Deluxe Queen Room(Sleep Aid Bedding + Constant-Pressure Shower)
Stayed in Mar 2026
Business traveler
5 reviews
10/10
Outstanding
Posted on Apr 5, 2026
So, so good! It's consistently good, and I really mean it. A genuinely great hotel. It's an absolutely fantastic hotel!
Original textTranslated by Google
Response from Property: Thank you for your praise. We are well aware that we still have much to improve upon, but your encouragement gives us great confidence. May your life be as vibrant and full of surprises as a beautiful rainbow. "When you think you've reached the end of the road, a new path opens up before you," Vienna Hotel (Dongmen Old Street Branch) looks forward to your next stay, to witnessing our growth and progress.
Guest User
Leisure King Room(Sleep Aid Bedding + Constant-Pressure Shower)
Stayed in Feb 2026
Family
1 reviews
9.5/10
Amazing
Posted on Mar 13, 2026
"Nice hotel. The room was clean, the staff was friendly, and the location was convenient for getting around. A very solid stay for the price."
Response from Property: Thank you for your praise. We are well aware that we still have much to improve upon, but your encouragement gives us great confidence. May your life be as vibrant and full of surprises as a beautiful rainbow. "When you think you've reached the end of the road, a new path opens up before you," Vienna Hotel (Dongmen Old Street Branch) looks forward to your next stay, to witnessing our growth and progress.
Zhimaxiangpingguo
Deluxe Queen Room(Sleep Aid Bedding + Constant-Pressure Shower)
Stayed in Feb 2026
Business traveler
21 reviews
8.5/10
Very good
Posted on Mar 7, 2026
Vienna consistently meets expectations, which is its greatest strength. This hotel offers excellent value for money, with clean and spacious rooms. Its location is fantastic, just a three-minute walk to the Rainbow Shopping Mall and the pedestrian street in Dongmen Old Street. It's a peaceful spot despite being close to the bustling area. The only downside is the poor soundproofing; you can hear the shower running upstairs and next door, like it's raining heavily outside. The front desk staff are all very accommodating, and the young woman who checked me in had a lovely smile.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing our hotel among so many options. Every compliment you give is like the warm spring sunshine, warming the hearts of every member of our team. "A gift of peaches is repaid with a precious jade," and we will continue to serve you with our dedication, looking forward to creating a warm and comfortable haven for you once again in the future. The hotel has undergone a complete upgrade this year, and many of our long-time customers have given excellent feedback on the new floors and murals in the rooms. Vienna Hotel (Dongmen Old Street Branch) looks forward to serving you again!
Guest User
Standard Queen Room (Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Feb 2026
Couple
9.7/10
Amazing
Posted on Mar 6, 2026
I chose the Vienna Hotel in Dongmen Old Street for my trip to Shenzhen after a long search on Ctrip. This was my first time staying at a Vienna Hotel, and it left a great impression on me. First off, the location is excellent, very close to the Old Street, making transportation, shopping, and dining all very convenient. Even though it's in a bustling area, the room was incredibly quiet at night. The front desk lady was very enthusiastic and even upgraded my room for free. The room itself was clean and tidy; although the facilities weren't brand new, the hygiene was impeccable. There was also hot date tea in the lobby, and on a rainy day, a cup of hot date tea warmed me right up, body and soul. All in all, I'm very satisfied.
Original textTranslated by Google
Response from Property: Thank you for your praise. We are well aware that we still have much to improve upon, but your encouragement gives us great confidence. May your life be as vibrant and full of surprises as a beautiful rainbow. "When you think you've reached the end of the road, a new path opens up before you," Vienna Hotel (Dongmen Old Street Branch) looks forward to your next stay, to witnessing our growth and progress.
Wangfan🍌
Standard Queen Room (Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Jan 2026
Couple
3 reviews
10/10
Outstanding
Posted on Mar 1, 2026
The room was great, and free parking was a huge plus. The front desk service was incredibly attentive. I highly recommend this for anyone traveling to the area.
Original textTranslated by Google
Response from Property: Thank you for your support! As the saying goes, "Everyone has flaws, like an apple bitten by God. Some people have bigger flaws, but that's precisely why God especially loves their fragrance." It's our good fortune that you can accept our shortcomings and offer praise. The hotel has undergone a complete upgrade this year, and many of our long-time customers have given very positive feedback on the new floors and murals in the rooms. Vienna Hotel (Dongmen Old Street Branch) looks forward to serving you again!
Guest User
Superior Twin Room(Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Jan 2026
Family
19 reviews
10/10
Outstanding
Posted on Feb 18, 2026
The room was bright, clean, and comfortable, perfect for a family trip. Shenzhen is great for exploring, and I'd definitely stay at this Vienna hotel again next time. Excellent value for money!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing our hotel. Your description paints a warm and beautiful picture for me. We are committed to providing a home-like atmosphere for every traveler like you. "A bosom friend afar brings a distant land near," we wish you a life as poetic as a painting, filled with sunshine and laughter. The hotel has undergone a complete upgrade this year, and many of our long-time guests have given excellent feedback on the new floors and murals in the rooms. Vienna Hotel (Dongmen Old Street Branch) welcomes you home again!
Guest User
Superior Twin Room(Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Jul 2026
Family
11 reviews
2.0/10
Posted on Aug 16, 2026
The environment is too outdated! The old central air conditioning system has very low airflow, but the fan noise at night is really loud! The front desk staff's attitude was also very poor. I originally planned to stay for three days, but I decisively checked out on the second day.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Vienna Hotel (Shenzhen Luohu Old Street Metro Station Branch) and for sharing your valuable feedback. We regret that your stay was not satisfactory. We sincerely apologize for the issues you mentioned, such as the somewhat outdated environment, insufficient airflow from the central air conditioning, and excessive noise from the fans at night. We also apologize for the inconvenience caused by the poor service at the front desk. We will take your feedback seriously and continuously improve our service and facilities. Thank you again for your honest feedback, and we look forward to providing you with a more comfortable stay in the future.
qjqlily
Standard Queen Room (Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Jan 2026
Traveling with friends
9 reviews
10/10
Outstanding
Posted on Feb 15, 2026
The room was clean and the hotel is conveniently located near Dongmen Old Street, making it easy to get around and offering a wide variety of food options. The staff were very friendly and proactively upgraded our room. I would definitely consider staying here again on my next trip.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your recognition. We will continue to explore ways to improve our service, striving to bring you more surprises and delights. "As heaven maintains vigor through movement, a gentleman should constantly strive for self-improvement." The hotel has undergone a complete upgrade this year, and many of our long-time guests have given excellent feedback on the new floors and murals in the rooms. We look forward to your next choice of Vienna Hotel (Dongmen Old Street Branch). Wishing you a pleasant life and all the best!
Anonymous User
Superior Twin Room(Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Jul 2026
Family
2 reviews
9.0/10
Great
Posted on Aug 14, 2026
This is an older hotel, and while it hasn't been recently renovated, it's well-maintained and doesn't feel outdated. The cleanliness is excellent, even in the small details. The elevator requires a key card for access, which enhances security. They have a robot delivering takeaways to your room and offer laundry and drying services, though there's only one set of machines, so you might have to wait. The area outside the hotel is very quiet, but the soundproofing in the rooms isn't great. Also, they use loose tissue paper, which is a big con! The front desk ladies were all very polite and professional.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Vienna Hotel (Shenzhen Luohu Old Street Metro Station Branch) and sharing your wonderful stay experience. We are pleased to learn that although the hotel is not newly renovated, it is well-maintained and the cleanliness details gave you peace of mind. We also appreciate the kindness and professional communication of our front desk staff, as well as the thoughtful services such as robot delivery and laundry/drying. Regarding your concerns about the room's lack of quietness, the quality of the tissues, and the potential queues for laundry/drying, we sincerely apologize for any inconvenience caused and will take your feedback seriously to continuously improve the overall experience. We look forward to your next visit, and we look forward to welcoming you back with even better service.
Guest User
Superior Twin Room(Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Jan 2026
Family
6 reviews
10/10
Outstanding
Posted on Feb 10, 2026
The room was clean and very convenient, I was quite satisfied. The subway was also easily accessible.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing our hotel among so many options. Every compliment you give is like the warm spring sunshine, warming the hearts of every member of our team. "A gift of peaches is repaid with a precious jade," and we will continue to serve you with our dedication, looking forward to creating a warm and comfortable haven for you once again in the future. The hotel has undergone a complete upgrade this year, and many of our long-time customers have given excellent feedback on the new floors and murals in the rooms. Vienna Hotel (Dongmen Old Street Branch) looks forward to serving you again!
F Hogg
Standard Queen Room (Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Jul 2026
Business traveler
14 reviews
6.5/10
Posted on Aug 19, 2026
This hotel has a great location for shopping, other than that it’s alright for a budget traveler.
Response from Property: 尊敬的客人,您好!感謝您選擇維也納酒店(深圳羅湖老街地鐵站店),並分享您的入住感受。很高興您認為酒店地理位置優越、購物出行方便,也感謝您對“預算有限的旅行者”這方面的肯定。我們將繼續保持服務與管理品質,為不同需求的客人提供更舒適、便捷的住宿體驗。期待您再次光臨,祝您旅途順利!
Xiangqixiren
Leisure King Room(Sleep Aid Bedding + Constant-Pressure Shower)
Stayed in Jan 2026
Business traveler
9 reviews
10/10
Outstanding
Posted on Feb 5, 2026
My friend was on a business trip, and I booked this hotel for them. They mentioned the facilities are modern and the hygiene is excellent. It's also conveniently located near Dongmen Old Street, making transportation easy. The front desk staff, especially a young lady, was very welcoming and provided thoughtful service, which made them feel very comfortable.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing our hotel. Your description paints a warm and beautiful picture for me. We are committed to providing a home-like atmosphere for every traveler like you. "A bosom friend afar brings a distant land near," we wish you a life as poetic as a painting, filled with sunshine and laughter. The hotel has undergone a complete upgrade this year, and many of our long-time guests have given excellent feedback on the new floors and murals in the rooms. Vienna Hotel (Dongmen Old Street Branch) welcomes you home again!
Guest User
Standard Queen Room (Sleep-Friendly Bedding, Constant Pressure Shower)
Stayed in Dec 2025
Family
16 reviews
10/10
Outstanding
Posted on Feb 2, 2026
I recommend having breakfast outside the hotel, as it's close to Dongmen Old Street food street and offers better value for money. However, the hotel rooms are well-equipped and clean, and the staff are friendly and polite. I was satisfied with my stay at the hotel.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your positive feedback! As Alexandre Dumas wrote in *The Count of Monte Cristo*, "All human wisdom is contained in these four words: 'wait' and 'hope'!" We look forward to your next visit. The hotel has undergone a complete upgrade this year, and many of our long-time guests have given excellent feedback on the new floors and murals in the rooms. Vienna Hotel (Dongmen Old Street Branch) looks forward to serving you again. Best wishes!