O Hotel Reviews

Response from Property: Dear Guest, Welcome to O Hotel Shenzhen and Thank you very much for your recognition of our hotel. O Hotel is an independent hotel brand that advocates a new lifestyle of living, carefully designing products and services with the concept of quality life, and is committed to creating a living space that matches your travel situation.Thank you for your kind words. We hope to see you again very soon.

Response from Property: Dear guest,Thank you very much for choosing to stay at Shenzhen O Hotel. We place great emphasis on sleep quality, creating a warm, cozy, and quiet atmosphere with soft lighting. All guest rooms are equipped with American-made Serta mattresses, sized at 2M*2M, to better facilitate a restful sleep. Our bath amenities are exclusively from the renowned French fashion brand LANVIN, offering a unique essence and fragrance that brings a sense of romance and exclusivity. O Hotel is an independent hotel brand that advocates a new lifestyle of travel and residence, meticulously designing products and services with the concept of quality life, dedicated to creating a living space that complements your travel experience. The hotel is closely located to Donghu Park in Luohu District, Shenzhen, nestled within the landmark Building Baishida Plaza, offering a panoramic view of the city's mountains and lakes and abundant outdoor leisure resources. It is also adjacent to the VI CITY, providing various conveniences for your stay. We are committed to providing each guest with a quiet and comfortable private space. Wish you all the best and a pleasant stay!

Response from Property: Dear guest,Thank you for choosing O Hotel Shenzhen and for sharing your stay experience with us. We are sorry that your recent stay did not meet your expectations and apologize for any inconvenience caused. Customer satisfaction is always our top priority, and we will certainly look into ways to add more "soul" to our facilities and services to provide every guest with a warm and homely feeling. We appreciate your feedback very much and wish you a happy life!

Response from Property: Dear guests: Hello! Thank you for choosing our hotel as your choice for this trip! At the same time, thank you very much for your praise of our hotel. We are committed to providing guests with a quiet and comfortable leisure space. Looking forward to your coming again, I wish you a happy life!

Response from Property: Dear Guest, Welcome to O Hotel Shenzhen and Thank you very much for your recognition of our hotel. O Hotel is an independent hotel brand that advocates a new lifestyle of living, carefully designing products and services with the concept of quality life, and is committed to creating a living space that matches your travel situation.Thank you for your kind words. We hope to see you again very soon.

Response from Property: Dear Guest, Welcome to O Hotel Shenzhen and Thank you very much for your recognition of our hotel. O Hotel is an independent hotel brand that advocates a new lifestyle of living, carefully designing products and services with the concept of quality life, and is committed to creating a living space that matches your travel situation.Thank you for your kind words. We hope to see you again very soon.

Response from Property: 尊敬的賓客，您好！非常感謝您選擇深圳樂酒店。酒店緊鄰深圳市羅湖區東湖公園，位於地標建築百仕達大廈之中，獨攬城市山湖景緻，坐擁豐富的户外休閑資源；毗鄰喜薈城購物中心，為旅居生活提供各種便利。我們致力於為每位客人提供一個安靜、舒適的私享空間。位於酒店22 樓整層空間的山湖景觀健身會所 O Club，倡導快樂、輕鬆、科學及持續的健身方式，引進國際品牌新型低噪健身器械。我們期待您的再次光臨。祝您生活愉快！

Response from Property: 尊敬的賓客，您好！非常感謝您選擇深圳樂酒店。酒店尤為關注睡眠質量，採用柔和的燈光營造出温馨、舒適、安靜的氛圍。且酒店全部客房使用美國舒達床墊，尺寸為2M*2M，更好的促進睡眠。洗浴用品全部採用法國知名時尚品牌LANVIN（浪凡），獨特的精華與香氛，給人浪漫感及專屬感。樂酒店是倡導新型旅居生活方式的自主酒店品牌，以品質生活理念精心設計產品和服務，致力於創造與您旅行情境相映襯的生活空間。酒店緊鄰深圳市羅湖區東湖公園，位於地標建築百仕達大廈之中，獨攬城市山湖景緻，坐擁豐富的户外休閑資源；毗鄰喜薈城購物中心，為旅居生活提供各種便利。我們致力於為每位客人提供一個安靜、舒適的私享空間。祝您一切順利，生活愉快！

Response from Property: 尊敬的賓客，您好！非常感謝您多次選擇深圳樂酒店。酒店尤為關注睡眠質量，採用柔和的燈光營造出温馨、舒適、安靜的氛圍。且酒店全部客房使用美國舒達床墊，尺寸為2M*2M，更好的促進睡眠。洗浴用品全部採用法國知名時尚品牌LANVIN（浪凡），獨特的精華與香氛，給人浪漫感及專屬感。樂酒店是倡導新型旅居生活方式的自主酒店品牌，以品質生活理念精心設計產品和服務，致力於創造與您旅行情境相映襯的生活空間。酒店緊鄰深圳市羅湖區東湖公園，位於地標建築百仕達大廈之中，獨攬城市山湖景緻，坐擁豐富的户外休閑資源；毗鄰喜薈城購物中心，為旅居生活提供各種便利。我們致力於為每位客人提供一個安靜、舒適的私享空間。祝您一切順利，生活愉快！

Response from Property: Dear guests, hello! Thank you very much for staying at Le Hotel Shenzhen. The hotel is adjacent to Donghu Park in Luohu District, Shenzhen, and is located in the landmark building, Bestar Building. It has a unique view of the city's mountains and lakes and rich outdoor leisure resources. It is adjacent to the Xihuicheng Shopping Center, providing various conveniences for travel and living. We are committed to providing each guest with a quiet, comfortable and private space. O Club, a fitness club with mountain and lake views located on the entire 22nd floor of the hotel, advocates a happy, relaxed, scientific and continuous fitness method, and introduces new low-noise fitness equipment of international brands. We look forward to your visit again. I wish you a happy life!

Response from Property: 尊敬的賓客，您好！非常感謝您選擇深圳樂酒店，給您帶來的不悦體驗我們深表歉意。針對您提及的問題，我們非常重視。房間朝向問題我們已將您的喜好記錄。針對洗手間垃圾桶的設定建議，我們已記錄下這個細節問題。目前洗手枱區域未設定垃圾桶是出於整體空間美學的考量，但我們完全理解實際使用中的不便之處，後續會研究在保持環境協調性的同時，在更合理的位置增設丟棄裝置。對於前台同事的服務態度問題，我們已第一時間與相關員工進行溝通。作為直接傳遞酒店温度的服務窗口，我們始終要求以熱情專業的姿態接待每位賓客，對此我們將加強服務意識培訓，持續提升服務品質。我們非常希望能具體的瞭解你所遇到的問題，我們誠摯地邀請您致電給酒店分享更多入住期間的細節和訊息，以便我們瞭解詳情並及時跟進。我們真誠地期望擁有再次為您服務的機會，期待您的再次光臨，祝您生活愉快！