Toronto Hotel

Toronto Hotel Reviews

Toronto Hotel

No. 1018 Wenjin Middle Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Toronto Hotel
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Toronto Hotel Guest Reviews

4.6/5
Very Good
465 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(465)
Positive reviews(451)
Reviews with photos/video(233)
Clean and tidy(84)
Awesome stay(77)
Great value for money(25)
Easy to get around(21)
Friendly front desk staff(21)
Classy environment(18)
Great location(14)
Comfortable bed(10)
Negative reviews(14)
Guest User
Elegant Double Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 6, 2024
卫生：*7 环境： An 服务：*s 服务：🫠😃
Response from Property: "尊敬的賓客：您好，感謝您選擇下榻深圳多倫多酒店。 感謝您對於酒店住宿服務給予的良好評價，希望酒店優雅的藝術氛圍和無與倫比的服務仍會成為您在深圳的一段美妙回憶。再次感謝您入住，希望不久能夠再次見到您，為您打造衹屬於您的靈感體驗。祝您旅途順利，生活愉快！"
Guest User
Boutique Double Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 19, 2024
This is really very nice and conveniently located hotel and staff are extremely friendly and accommodating I will definitely come back and stay here next time when I come to Shenzhen Thank you very much to all staff for the wonderful service you provided
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. Thank you very much for your support. I sincerely wish you a sunny mood every day. Please forgive us if there is anything inconsiderate. We are always working hard to do better! —— Toronto Hotel (Shenzhen Luohu District Committee Huangbeiling Subway Station Branch)
Guest User
Guestroom (Double Bed)
Stayed in Aug 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 8, 2024
卫生：ok 服务：ok 设施：ok
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! ——Toronto Hotel (Shenzhen Luohu District Committee Huangbeiling Subway Station Branch)
kk2156
Double Bed Room With Bubble Bath
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Good, thanks
Response from Property: 尊敬的賓客: 您好！非常感謝您入住酒店並給予高度的評價，非常感謝您對我們的支持，真誠地祝您每天都能擁有陽光一樣的心情，有不周到之處請您諒解，我們一直在努力做得更好！—— 多倫多酒店（深圳羅湖區委黃貝嶺地鐵站店）
Mo
Double Bed Room With Bubble Bath
Stayed in Aug 2024
Couples
2 review
4.7/5
Amazing
Posted on Sep 5, 2024
The staff made my stay at this hotel so excellent. Helped me with various issues I had. Would recommend for any type of traveller to stay here.
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. Thank you very much for your support. I sincerely wish you a sunny mood every day. Please forgive us for any inconsiderateness. We are always working hard to do better! —— Toronto Hotel (Shenzhen Luohu District Committee Huangbeiling Subway Station Branch)
Guest User
Boutique Double Room
Stayed in Dec 2023
Solo travelers
27 review
4.2/5
Very Good
Posted on Dec 28, 2023
I think this was the third time i booked this hotel. I tried different room but the first one i booked was the largest.
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us high praise. Thank you very much for your support. We sincerely wish you a sunny mood every day. If there are any shortcomings, please understand. We have been working hard to do better—— Toronto Hotel (Shenzhen Luohu District Committee Huangbeiling Subway Station Store)
Juli Manavella
Boutique Double Room
Stayed in Jan 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Great hotel, clean, nice staff. The bed was really comfortable and the room very big.
Response from Property: Dear guest, thank you for choosing and staying at the Toronto Hotel (Shenzhen Luohu District Committee Huangbei Subway Station Branch). We are pleased to learn that you have had a satisfying and enjoyable time at our hotel, and have analyzed your stay experience with us. Your love for the room and praise for the service make us feel honored! The hotel team sincerely looks forward to welcoming you back again in the near future, and wishes you all the best!
Guest User
Boutique Double Room
Stayed in Jun 2024
Couples
9 review
4.5/5
Great
Posted on Jul 16, 2024
Chose a room without window and it smelt a bit. But it’s clean in general.
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us your comments. We are checking and improving the problem that the room has no windows and smells. We are deeply sorry for the bad experience you have had. We look forward to your next visit and we will provide you with better service! —— Toronto Hotel (Shenzhen Luohu District Wei Huangbeiling Subway Station Branch)
Guest User
Boutique Double Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Great hotel with classy rooms and friendly staff in a nice location. As a non-Chinese western tourist coming to China for the first time, I felt right at home. I can recommend this hotel wholeheartedly to anyone. And thanks for finding my pen 🫶
Response from Property: "Dear guest: Hello, thank you for choosing to stay at Shenzhen Toronto Hotel. Thank you for your good evaluation of the hotel's accommodation service. I hope that the hotel's elegant artistic atmosphere and unparalleled service will still become a wonderful memory for you in Shenzhen. Thank you again You're here and I hope to see you again soon to create an inspiring experience that's just for you. I wish you a smooth journey and a happy life!"
Mark47
Guestroom (Double Bed)
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Hao henhao
Response from Property: Dear guests: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. Thank you very much for your support. We sincerely wish you a sunny mood every day. Please forgive me for any inconsiderations. We are always working hard to do better! —— Toronto Hotel (Shenzhen Luohu District Committee Huangbeiling Subway Station Branch)
Yun Cheung
Guestroom (Double Bed)
Stayed in Jul 2024
Solo travelers
6 review
3.2/5
Posted on Jul 28, 2024
0 Kyyyy
Response from Property: Dear guests, hello! Thank you very much for taking the time out of your busy schedule to leave a review for our hotel. I'm sorry to see that you gave a neutral review without any specific content. We attach great importance to your feedback and hope you can take some time to communicate with us further and tell us what aspects have not met your expectations so that we can improve and enhance our services in a targeted manner to bring you and other guests a better experience. . Looking forward to your reply, thank you again for your support and attention! Wish you a happy life!
Guest User
Boutique Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 23, 2024
It's pretty good. If there is any problem, they helped us change another room. It's no problem to stay for a few days. The front desk service attitude is also very good. The overall experience is okokokok
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. Thank you very much for your support. I sincerely wish you a sunny mood every day. Please forgive us if there is anything inconsiderate. We are always working hard to do better! —— Toronto Hotel (Shenzhen Luohu District Committee Huangbeiling Subway Station Branch)
Guest User
Elegant Double Room
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Very satisfied, clean, sanitary and economical. The price is absolutely worth it, I will stay here every time I come. The transportation is also convenient. There is also a laundry room with dryer. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! —— Toronto Hotel (Shenzhen Luohu District Committee Huangbeiling Subway Station Branch)
Lejie
Double Room
Stayed in Nov 2024
Family
4 review
4.2/5
Very Good
Posted on Nov 18, 2024
The room is very good, just like the picture. The hygiene is good. The bed is easy to sleep on. There is enough space to move around. Overall, I am very satisfied. The service is very polite. However, the Internet cannot be received. The hotel wi-fi is smooth. I will try again next time if there is a window. house.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the Toronto Hotel. We are sorry that we were unable to provide you with the quality experience you deserve during your stay. We have already handled the WiFi network problem through the telecommunications network. At the same time, if you have any questions during your stay, you can call the front desk for help and the front desk will solve it for you as soon as possible. Thank you again for your sincere feedback. We sincerely invite you to stay at the hotel again. I believe you will be left with a satisfactory experience.
Guest User
Double Room
Stayed in Nov 2024
Couples
4 review
3.6/5
Posted on Nov 18, 2024
Hygiene: The room is hygienic and the bed is comfortable Environment: Not near the subway to walk about 8 minutes Service: Average attitude Facilities: The room has no windows own network can not receive the hotel wifi received unstable for a such too failure
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the Toronto Hotel. We are sorry that we were unable to provide you with the quality experience you deserve during your stay. We have already handled the WiFi network problem through professionals. At the same time, if you have any questions during your stay, you can call the front desk for help and the front desk will solve it for you as soon as possible. Thank you again for your sincere feedback. Ye sincerely invites you to stay at the hotel again. I believe that you will definitely have a satisfactory experience. Looking forward to meeting you again in Shenzhen Toronto~