Hanting Hotel (Shenzhen Nanyou Metro Station)

Hanting Hotel (Shenzhen Nanyou Metro Station) Reviews

Hanting Hotel (Shenzhen Nanyou Metro Station)

No. 97 Nanshang Road (Huaying Building), Nanshan District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Hanting Hotel (Shenzhen Nanyou Metro Station)
Hanting Hotel (Shenzhen Nanyou Metro Station)Hanting Hotel (Shenzhen Nanyou Metro Station)Hanting Hotel (Shenzhen Nanyou Metro Station)
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Hanting Hotel (Shenzhen Nanyou Metro Station) Guest Reviews

4.8/5
Excellent
498 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(498)
Positive reviews(491)
Reviews with photos/video(56)
Awesome rooms(86)
Friendly front desk staff(44)
Easy to get around(38)
Convenient location(30)
Delicious breakfast(17)
Quiet & comfortable(16)
Close to metro(16)
Perfect for business trips(7)
Negative reviews(7)
Anonymous User
Queen Room
Stayed in Aug 2024
Couples
24 review
2.5/5
Posted on Oct 11, 2024
There is no escalator/elevator at subway exit C2, so please be careful if you have large luggage. Also, do not trust the instructions on Amap. Walk into the small paths in the residential area that are blocked, so just follow the normal sidewalks. We stayed in the last room. Although the decoration of the room was a little old, it was quite elegant. The bathroom and toilet were really too small. It was ok if you were not tall, but it would feel very cramped if you were taller. The bathroom has a faint smell of urine. I have wiped the toilet seat with a wet wipe but it didn't work. I guess the smell is coming from the bottom of the toilet seat... The biggest problem is the soundproofing. At around 2am, I could hear the loud sounds of luggage being pushed and footsteps, the sound of the shower water coming from upstairs. At the same time, I couldn't tell where someone was smoking, and there was a strong smell of cigarette smoke. I didn't know if it came from the door or the air conditioner. I quickly opened the window and contacted the front desk, who said a guest had just checked in. After waiting for half an hour, there was no sound or smell of smoke, but my sleep was seriously affected.
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Original TextTranslated by Google
Response from Property: Dear guest: We are sorry that we failed to bring you a good stay experience. We will make corrections immediately and wish you a happy life.
Anonymous User
Superior Room (2 Beds)
Stayed in Mar 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Very good, clean, sanitary and comfortable. As a business hotel, it is very good. I am very satisfied. The hotel is easy to find and the surrounding facilities are also complete. I am very satisfied
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your comments, we hope to always accompany you!
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Guest User
Superior Room (2 Beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The surrounding area is very convenient for eating and traveling. The children like the room very much and are very satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
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Guest User
Superior Room (2 Beds)
Stayed in Jan 2024
Family
4 review
4.7/5
Amazing
Posted on Feb 1, 2024
It is very clean and comfortable. The only drawback is that the sound insulation is very poor. Some unqualified people are still "roaring" in the middle of the night. I am really speechless!
Original TextTranslated by Google
Response from Property: Hello dear guest! We are very sorry that we did not bring you a wonderful stay experience. Regarding your feedback, we will definitely pay more attention and improve it. Next time you come to stay at Hanting again, if you have any questions, you can call the front desk and we will help you deal with it. We look forward to your visit again and wish you a happy life!
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Guest User
Queen Room
Stayed in Jan 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Facilities: quite complete, the kettle is pretty good Hygiene: clean, the auntie is very careful in cleaning Environment: quite close to the subway station, there is a parking lot Service: the front desk will respond to your request Haha, really satisfied, I will come again next time
Original TextTranslated by Google
Response from Property: It is such a blessing to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience!
Guest User
Superior Room (2 Beds)
Stayed in Aug 2024
Business travelers
3 review
3.7/5
Posted on Sep 23, 2024
As soon as I entered the room, there was a smell of sewer, which was very unpleasant.
Original TextTranslated by Google
Response from Property: Dear guest: We are sorry that we failed to bring you a good stay experience. We will make corrections immediately and wish you a happy life.
Guest User
Superior Room (2 Beds)
Stayed in Apr 2024
Other
2 review
3.0/5
Posted on Apr 30, 2024
I have hair under my pillow
Original TextTranslated by Google
Response from Property: Dear guest: We are sorry that we failed to bring you a good stay experience. We will make corrections immediately and wish you a happy life.
shepherd_garry
Superior Double Room
Stayed in May 2024
Business travelers
37 review
3.8/5
Good
Posted on Jul 16, 2024
Facilities: Hanting standard, OK, but a bit roundabout Hygiene: OK, no problem Environment: Very convenient, lots of food, not far from the snack street downstairs Service: OK, but it took a long time to check in and wait for the room, which was a bit outrageous
Original TextTranslated by Google
Response from Property: Dear guest: We are sorry that we failed to bring you a good stay experience. We will make corrections to the shortcomings and wish you a happy life.
Guest User
Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The room is clean and the transportation is very convenient. The breakfast has a lot of varieties and tastes good. It is convenient to shop around. The front desk service is warm and you can also do free laundry. Great! Worth choosing!!!
Original TextTranslated by Google
Response from Property: It is such a blessing to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience!
Guest User
Superior Room (2 Beds)
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The room is clean and tidy, the service attitude is good, the electrical appliances are intelligent and easy to use, the surrounding supporting facilities are complete, there are many restaurants nearby, and it is very convenient to travel
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. Hanting Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Hanting looks forward to your visit again!
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Guest User
Superior Double Room
Stayed in Dec 2023
Other
5 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The room was clean and the waiter was very friendly.
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your comments, we hope to always accompany you!
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Guest User
Superior Double Room
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The environment is good, and it is close to Raffles Square. There are many snacks near the hotel. The staff are also very enthusiastic, and there is free parking. The room hygiene is also in place. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Thank you for your valuable comments! We will continue to work hard to improve the quality of our service so that every guest can get better service. Thank you for your support!
Guest User
Queen Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 19, 2023
The hotel environment is very good, the rooms are spacious and clean, the service staff are also very warm and thoughtful, and there is free parking, so it is very convenient to drive here on business trips without having to look for parking spaces everywhere. Overall, it is a very good Hanting hotel that I have stayed in!
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Each of our employees represents Huazhu. We want to win the trust and goodwill of our guests. All the staff of the store will continue to work hard and welcome your next visit.
chjdcpa
Queen Room
Stayed in May 2024
Business travelers
6 review
3.2/5
Posted on May 24, 2024
The room is OK, worthy of the price; the service is also quite enthusiastic
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Hanting. We look forward to your visit again to review our progress and wish you a happy day!
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Huochaigun1469
Superior Room (2 Beds)
Stayed in Jul 2023
Family
1 review
1.0/5
Posted on Jul 24, 2023
I always get good reviews and I won't write reviews if I have any problems. This time I stayed at the Hanting Hotel in Shenzhen and it was really popular. When we arrived at the hotel in the evening, the security guard said that the parking lot would be under construction the next day. If necessary, we had to move the car after registering the information. We were traveling to Shenzhen and were going to Hong Kong the next day. We communicated with the front desk and said that we could leave the keys at the front desk and ask the staff to move them. When I woke up the next day, there was no construction activity at all. I went downstairs and told the hotel front desk that I had left my car keys here and needed to move the car to help me move it. We were playing outside and couldn't make it back in time. The hotel receptionist shook his head at first, and then whispered to me if there was a phone number left in the car. I said yes, and the front desk said, that's good, they will contact you to move the car, so you can move it yourself. I'm here to travel and stay in a hotel. You asked me to wait at the hotel to move the car, right? There are three front desks in total, and they are very lazy. The hotel's hygiene is also worrying. On the first night of my stay, I found the previous guest's towel thrown on the bathroom floor. This is where the hotel staff were found. They can't communicate or speak. There is no sense of service yet. Fortunately, Ctrip solved the problem in time and immediately checked out and changed hotels without delaying the trip. The self-driving trip from Northeast China went smoothly, and I was disgusted by the Hanting Hotel in Shenzhen.
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Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and providing valuable comments and feedback on our work. Regarding the matter of moving the car, since it is handled by the property management, we have also told the property management, based on your feedback , improve the service awareness and speed at the front desk, and we have also strengthened the hygiene of the guest rooms. We are sorry that we have not been able to bring you a good check-in experience. We will make rectifications immediately. I wish you a happy life!
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