Hanting Hotel (Shenzhen Nanyou Metro Station)

Hanting Hotel (Shenzhen Nanyou Metro Station) Reviews

Hanting Hotel (Shenzhen Nanyou Metro Station)

No. 97 Nanshang Road (Huaying Building), Nanshan District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Hanting Hotel (Shenzhen Nanyou Metro Station)
Hanting Hotel (Shenzhen Nanyou Metro Station)Hanting Hotel (Shenzhen Nanyou Metro Station)Hanting Hotel (Shenzhen Nanyou Metro Station)
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Hanting Hotel (Shenzhen Nanyou Metro Station) Guest Reviews

4.8/5
Excellent
474 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(474)
Positive reviews(467)
Reviews with photos/video(56)
Awesome rooms(76)
Friendly front desk staff(42)
Easy to get around(37)
Convenient location(28)
Quiet & comfortable(15)
Delicious breakfast(15)
Close to metro(15)
Convenient parking(7)
Negative reviews(7)
Anonymous User
Superior Room (2 Beds)
Stayed in Mar 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Very good, clean, sanitary and comfortable. As a business hotel, it is very good. I am very satisfied. The hotel is easy to find and the surrounding facilities are also complete. I am very satisfied
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your comments, we hope to always accompany you!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The surrounding area is very convenient for eating and traveling. The children like the room very much and are very satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Guest User
Superior Room (2 Beds)
Stayed in Jan 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 1, 2024
It is very clean and comfortable. The only drawback is that the sound insulation is very poor. Some unqualified people are still "roaring" in the middle of the night. I am really speechless!
Original TextTranslated by Google
Response from Property: Hello dear guest! We are very sorry that we did not bring you a wonderful stay experience. Regarding your feedback, we will definitely pay more attention and improve it. Next time you come to stay at Hanting again, if you have any questions, you can call the front desk and we will help you deal with it. We look forward to your visit again and wish you a happy life!
Guest User
Queen Room
Stayed in Jan 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Facilities: quite complete, the kettle is pretty good Hygiene: clean, the auntie is very careful in cleaning Environment: quite close to the subway station, there is a parking lot Service: the front desk will respond to your request Haha, really satisfied, I will come again next time
Original TextTranslated by Google
Response from Property: It is such a blessing to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2024
Other
2 review
3.0/5
Posted on Apr 30, 2024
I have hair under my pillow
Original TextTranslated by Google
Response from Property: Dear guest: We are sorry that we failed to bring you a good stay experience. We will make corrections immediately and wish you a happy life.
Guest User
Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The room is clean and the transportation is very convenient. The breakfast has a lot of varieties and tastes good. It is convenient to shop around. The front desk service is warm and you can also do free laundry. Great! Worth choosing!!!
Original TextTranslated by Google
Response from Property: It is such a blessing to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience!
Guest User
Superior Room (2 Beds)
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The room is clean and tidy, the service attitude is good, the electrical appliances are intelligent and easy to use, the surrounding supporting facilities are complete, there are many restaurants nearby, and it is very convenient to travel
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. Hanting Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Hanting looks forward to your visit again!
Guest User
Superior Double Room
Stayed in Dec 2023
Other
5 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The room was clean and the waiter was very friendly.
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your comments, we hope to always accompany you!
Guest User
Superior Double Room
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The environment is good, and it is close to Raffles Square. There are many snacks near the hotel. The staff are also very enthusiastic, and there is free parking. The room hygiene is also in place. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Thank you for your valuable comments! We will continue to work hard to improve the quality of our service so that every guest can get better service. Thank you for your support!
Guest User
Queen Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 19, 2023
The hotel environment is very good, the rooms are spacious and clean, the service staff are also very warm and thoughtful, and there is free parking, so it is very convenient to drive here on business trips without having to look for parking spaces everywhere. Overall, it is a very good Hanting hotel that I have stayed in!
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Each of our employees represents Huazhu. We want to win the trust and goodwill of our guests. All the staff of the store will continue to work hard and welcome your next visit.
Huochaigun1469
Superior Room (2 Beds)
Stayed in Jul 2023
Family
1 review
1.0/5
Posted on Jul 24, 2023
I always get good reviews and I won't write reviews if I have any problems. This time I stayed at the Hanting Hotel in Shenzhen and it was really popular. When we arrived at the hotel in the evening, the security guard said that the parking lot would be under construction the next day. If necessary, we had to move the car after registering the information. We were traveling to Shenzhen and were going to Hong Kong the next day. We communicated with the front desk and said that we could leave the keys at the front desk and ask the staff to move them. When I woke up the next day, there was no construction activity at all. I went downstairs and told the hotel front desk that I had left my car keys here and needed to move the car to help me move it. We were playing outside and couldn't make it back in time. The hotel receptionist shook his head at first, and then whispered to me if there was a phone number left in the car. I said yes, and the front desk said, that's good, they will contact you to move the car, so you can move it yourself. I'm here to travel and stay in a hotel. You asked me to wait at the hotel to move the car, right? There are three front desks in total, and they are very lazy. The hotel's hygiene is also worrying. On the first night of my stay, I found the previous guest's towel thrown on the bathroom floor. This is where the hotel staff were found. They can't communicate or speak. There is no sense of service yet. Fortunately, Ctrip solved the problem in time and immediately checked out and changed hotels without delaying the trip. The self-driving trip from Northeast China went smoothly, and I was disgusted by the Hanting Hotel in Shenzhen.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and providing valuable comments and feedback on our work. Regarding the matter of moving the car, since it is handled by the property management, we have also told the property management, based on your feedback , improve the service awareness and speed at the front desk, and we have also strengthened the hygiene of the guest rooms. We are sorry that we have not been able to bring you a good check-in experience. We will make rectifications immediately. I wish you a happy life!
Guest User
Superior Double Room
Stayed in Jun 2023
Other
2 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Other aspects are impeccable, not far from the subway, nearby various food, not close to the street, quiet, clean and tidy rooms with modern decoration. The only drawback is that there are too few washing machines and dryers, and the queue is long. I am confused. I have never seen such a long queue before.
Original TextTranslated by Google
Response from Property: Dear friends, hello! Thank you for your praise and love, and for sending warm blessings to "family"; we are happy to provide a perfect accommodation experience. I hope you will come home often.
Guest User
Superior Double Room
Stayed in May 2023
Business travelers
4 review
3.2/5
Posted on Jun 19, 2023
The room was clean and hygienic, parking was convenient and free for two days. The breakfast variety was not much, it was relatively simple. But at 12 o'clock in the morning, the alarm sounded for an hour, speechless...
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions for our work! We have made improvements in time. We failed to leave you a perfect memory this time. We look forward to making up for it next time (give us a chance!) We are working hard and look forward to your stay again
jshtsang
Superior Room (2 Beds)
Stayed in Oct 2023
Couples
3 review
3.2/5
Posted on Oct 26, 2023
The cleanliness of the room needs to be improved. Hair growing all over the floor is quite scary. When I checked in after 4 o'clock, it was not ready yet. Bath towels and slippers were not provided. The hair dryer on the wall was broken early in the morning. The service was great.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are sorry that we did not bring you a good stay experience. We will strengthen the improvement of the room conditions you reported, and will also supervise the work attitude and work responsibilities of the room attendants to actively improve in order to bring guests a comfortable stay. We are sorry again for not bringing you a comfortable environment! I wish you a happy life!
Daiwangtiankong
Superior Double Room
Stayed in Apr 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Very good, warm service, elegant and clean room, with a big bed and sofa, separate wet and dry bathroom, very comfortable to live in, can't hear the neighbors talking but can hear their laughter, rich breakfast, very good!
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!