Vienna Classic Hotel (Shenzhen Baoneng City Square) Reviews
Vienna Classic Hotel (Shenzhen Baoneng City Square)
Baoneng City Square, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
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Vienna Classic Hotel (Shenzhen Baoneng City Square) Guest Reviews
4.5/5
Good
863 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(863)
Positive reviews(838)
Reviews with photos/video(100)
Friendly front desk staff(62)
Classy environment(51)
Easy to get around(42)
Convenient for shopping(37)
Near shopping area(34)
Perfect for business trips(31)
Convenient parking(23)
Stayed multiple times(5)
Negative reviews(25)
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
1 review
Outstanding
Posted on Nov 18, 2024
I have a great time staying here.thank you very much
Response from Property: 尊敬的賓客： 您好！ 非常感謝您對我們的青睞和喜愛！前進的腳步永不停歇，為了能給您更優質的入住體驗，我們將更加嚴格要求自己，提升服務品質，讓維也納寶能店成為您的第二個家，酒店前台還有鐘點優惠超值活動，等候您的下次入住！再次感謝您本次的選擇！ 祝： 笑口常開！
Prakash Rao
Superior Double Room
Stayed in Dec 2024
Family
1 review
Outstanding
Posted on Jan 17, 2025
I must say it was an incredible experience from start to finish. The hotel itself is beautiful, well-maintained and equipped with all the necessary amenities to ensure a comfortable stay.
What truly made my visit memorable was the outstanding hospitality of the staff. From the moment I arrived, I was warmly welcomed by the front desk team, who were both professional and friendly and beyond to assist with my requests, ensuring I had everything I needed.
The housekeeping team did an excellent job keeping the room tidy.
Overall, my stay at Vienna Classic Hotel exceeded my expectations.
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Response from Property: 尊敬的賓客: 您好！ 非常感謝您對維也納酒店寶能店的支持和認可， 我們所做的一切都衹為每一位賓客帶來優質的入住體驗，您的滿意和肯定， 是我們前進的最大動力，酒店前台還有鐘點優惠超值活動，我們時刻準備着您的再次入住！再次感謝您的選擇！祝：萬事如意！
Claudia
Deluxe Room (2 Beds)
Stayed in Oct 2024
Travel with friends
1 review
Very Good
Posted on Dec 13, 2024
Clean and comfortable. Friendly staff, courteous and professional.
Response from Property: 尊敬的貴賓您好，非常感謝您對維也納寶能店的支持，沒有得到您全5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望賓客您下次到來能給我們指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位賓客都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Anonymous User
Superior Double Room
Stayed in Jul 2024
Business travelers
4 review
Posted on Jul 26, 2024
Very average but clean enough
Breakfast is simply a voucher to be redeemed at burger king or near by
Don't waste money to get breakfast
Response from Property: 尊敬的賓客：您好！感謝您入住維也納寶能店， 非常抱歉此次入住讓您失望， 對此我們深表歉意， 由於開業時間較久所以看起來比較一般，您的反饋我們會向相關部門領導反饋，會對設施進行一個相應的改善換新。也實在抱歉此次早餐未能給您帶來一個好的體驗，由於酒店地方較小，所以沒辦法自帶餐廳，考慮到有些客人需要用餐，所以我們和周邊的酒店合作，我們這邊會和餐廳溝通對飲食來做一個改善，同時也感謝您對我們酒店衞生的一個認可，再次給您説聲抱歉， 希望您下次下榻之時可以為您提供滿意的體驗，同樣感謝您對我們酒店的不足進行反饋點評，我們一定會加以改進，期待您的下次入住，讓我們為您提供更優質的服務，更舒適的一個環境，也給我們一個致歉的機會，再次感謝您的選擇！祝：萬事如意
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Annieta
Superior Double Room
Stayed in Nov 2024
Solo travelers
2 review
Very Good
Posted on Dec 7, 2024
Room is big
Staff friendly
I will comeback next time
Response from Property: 尊敬的賓客： 您好！ 非常感謝您對我們的青睞和喜愛！前進的腳步永不停歇，為了能給您更優質的入住體驗，我們將更加嚴格要求自己，提升服務品質，讓維也納寶能店成為您的第二個家，酒店前台還有鐘點優惠超值活動，等候您的下次入住！再次感謝您本次的選擇！ 祝： 笑口常開！
Andy
Superior Double Room
Stayed in Apr 2024
Business travelers
20 review
Very Good
Posted on Apr 30, 2024
No complaints. A little difficulty in language barrier but overall, very good
Response from Property: Dear guest: Hello! Thank you for your trust in Vienna Baoneng Hotel! Thank you for your affirmation! I hope to get your five-point praise next time. We look forward to your next stay. We will provide you with better service! Thank you again for your choice! I wish you all the best!
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Anonymous User
Superior Double Room
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on Apr 25, 2024
Very good, very good, a must for business trips and travel, free parking, next to the shopping mall
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna Baoneng Hotel will be the warmest and most unique one in your memory! The hotel front desk also has hourly discounts and super value activities. I look forward to your next stay experience! Thank you again for your choice! Wish you: well!
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Laogege
Superior Double Room
Stayed in Apr 2024
Business travelers
7 review
Outstanding
Posted on Apr 12, 2024
I came to Shenzhen on a business trip and randomly chose this hotel online. The location is convenient, there are shopping malls around, shopping and dining are convenient, the room is clean and tidy, the service attitude is good, and this hotel is suitable for business trips and tourism. High cost performance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for us! The pace of progress never stops. In order to give you a better stay experience, we will be more strict with ourselves, improve the quality of service, and make Vienna Baoneng Branch your second home. The hotel front desk also has hourly discounts and super value activities, waiting for your next stay! Thank you again for choosing this time! Wish: Always smile!
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chengxiaoying
Superior Double Room
Stayed in Mar 2024
Business travelers
9 review
Outstanding
Posted on Mar 28, 2024
The service is very good! Very user-friendly, free upgrade, thumbs up to the lady 👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Vienna Hotel Baoneng Branch. Everything we do is to bring a high-quality stay experience to every guest. Your satisfaction and affirmation are the greatest motivation for us to move forward. The hotel front desk also has hourly discounts and value-added activities. We are always ready for your return stay! Thank you again for your choice! Wish you all the best!
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Guest User
Superior Double Room
Stayed in Feb 2024
Business travelers
1 review
Outstanding
Posted on Feb 25, 2024
The room is very clean and looks neat and generous. The service of the front desk lady is also great and very enthusiastic. There are shopping malls around where you can go shopping, eat and play. It is cost-effective and recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Vienna Hotel Baoneng Branch. Everything we do is to bring a high-quality stay experience to every guest. Your satisfaction and affirmation are the greatest motivation for us to move forward. The hotel front desk also has hourly discounts and value-added activities. We are always ready for your return stay! Thank you again for your choice! Wish you all the best!
Show More
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 6, 2024
The room is very clean and the hotel staff is nice~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna Baoneng Hotel will be the warmest and most unique one in your memory! The hotel front desk also has hourly discounts and super value activities. I look forward to your next stay experience! Thank you again for your choice! Wish you: well!
Show More
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
39 review
Outstanding
Posted on Apr 6, 2024
Great, I'll come again next time
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Vienna Baoneng Hotel! Thank you for your affirmation! The hotel front desk also has hourly discounts and super value activities. We look forward to your next stay. We will provide you with better services! Thank you again for your choice! I wish you all the best!
Show More
Guest User
Superior Double Room
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Dec 11, 2023
I stayed for one night with my baby. The front desk was very considerate and upgraded me to a quieter business room. I give it a thumbs up. The environment and service were excellent, and the decoration was also very stylish.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna Baoneng Hotel will be the warmest and most unique one in your memory! The hotel front desk also has hourly discounts and super value activities. I look forward to your next stay experience! Thank you again for your choice! Wish you: well!
Show More
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2023
Business travelers
14 review
Outstanding
Posted on Oct 26, 2023
The room is big and the service from the front desk guy is good. It is a hotel suitable for personal travel and business trip!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Vienna Baoneng Hotel! Thank you for your affirmation! The hotel front desk also has hourly discounts and super value activities. We look forward to your next stay. We will provide you with better services! Thank you again for your choice! I wish you all the best!
Show More
Guest User
Superior Double Room
Stayed in Oct 2023
Family
2 review
Outstanding
Posted on Oct 7, 2023
The stay was very comfortable and clean. I will stay here again next time. It is clean and refreshing. Not bad. Will you come again next time? Oh, there are so many things to do. How much is the price for a week in Sichuan Province?
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for us! The pace of progress never stops. In order to give you a better stay experience, we will be more strict with ourselves, improve the quality of service, and make Vienna Baoneng Branch your second home. The hotel front desk also has hourly discounts and super value activities, waiting for your next stay! Thank you again for choosing this time! Wish: Always smile!
Show More
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